Holiday Inn Express Las Vegas-Nellis

The staff is great, but every time we walk into our room, it smells like cigarettes! I’m not a smoker and the smell is really bad.

Please keep looking. I was a loyal platinum priority club member for years, up to 1 year ago when I woke up and realized marriott has much nicer hotels for usually the same price. Staying in hotels 2 weeks out of every month you start to expect things… that this hotel could not deliver and was not willing to try.
Pvc pipe was sticking out of ceiling above my tub to drain the leak from the room above me I can only assume. Ac unit dripping water all over the carpet. Every staff member I encountered was rude. Keep in mind my hours only let me see staff from 4−5am and after 5pm.
I called from work to extend one more night and was told no problem… arrive at hotel and go to get my key updated to be told they were sold out and I had to check out when I was scheduled. Probably a blessing in disguise!!!
Notes…bad neighborhood, dirty carpet, stinky room.
I will never stay here again and will reschedule a trip if every other hotel is full within 20 mile radius!

This hotel is off the strip. Across the street their is a walmart. If you want to stay off the strip, i would recomend this place. We had the pool all to ourselfs. The rooms are ok and breakfast was average. The parking is a little sketchy but we had no complaints for the 3 days we spent their.

Called for reservation and booked room for 4 nights. After leaving the airport area and driving thru rush hour traffic and receiving my confirmation email I was told they didn’t have any rooms left. I asked If she had my reservation and she said yes. But didn’t care that I drove all the way across Las Vegas to get there. Very poor customer service. So just remember this place doesn’t honor there reservations even if you have a confirmation number this is Vegas, take your chances somewhere else.

This place was mostly fantastic – but the bad things were so bad, that I would never stay there again. Never. Under any circumstances. Let me stress that… never again.
PRO’s
1. Great breakfast.
2. Gorgeous view of mountains from our 2^nd floor window.
3. Clean hotel and parking lot.
4. New looking building /​nicely maintained.
5. Pretty landscaping.
6. Room was clean — but see below
7. Hall /​elevator /​breakfast area very clean.
8. Good value for price.
9. Easy to find.
10. Pet friendly.
CON’s
1. Staff was ok, but not quite as friendly as the other places we have stayed. (Not bad, just ok.)
2. The room had a majorly musty smell. With the fan going, it was fine – couldn’t smell anything. But, if we didn’t have the fan blowing, the smell was very bad. Smelled like mildew… centered just inside of the door. We had the blower off the morning we left – off for about 3 hours or so – during this time, the smell became almost unbearable.
The worst thing about it was that our dog, who laid on the floor right there for a few hours, left smelling like moldy socks. He was clean when we arrived, but when we left he smelled so bad that we had to roll down the windows for the first hour we drove just to air him out. If we tried to close the window, the smell of that stinky floor was so strong that we wanted to gag.
What caused that smell on the floor? I don’t know. It did not smell like animal pee or vomit or anything like that. To me, it smelled like mold. During the hours we had the air blower off, the window fogged over with condensation so badly that water was dripping down the glass. I think moisture has built up in that room over time and mold has grown under the carpet right there near the bathroom. (Just a guess.)
3. Seriously sketchy part of town. We pulled in and I wanted to turn around and go somewhere else. A pretty hotel plopped down into a terrible location. I barely slept that night, so worried that our vehicles were going to be broken into.
BOTTOM LINE: Forget everything else… I would never stay in that location again. I won’t be coming back.

I was skeptical because, yes, the AREA isn’t the best. But. This is a small Holiday Inn, so parking was plenty, access is right off LV BLVD, check in was drama-​free, even though we were using points. The check in staff was attentive and friendly. Our room was ready, CLEAN, comfortable, stocked and CLEAN. Lol. Everything worked. Pretty nice gym, indoor pool and hot tub with tables to sit in and towels available. The beds were great and the pillows were like clouds! The breakfast: usually you get fake eggs and cold bread at hotels like this, even other Holiday Inns. This place was a step above and the whole family actually ate! They even have strawberry toppings and freshly made pancakes! We are from Cali but now most of my family is in Vegas so we will be visiting often– I think we found our spot to stay in on routine visits. Every bit of comfort as Hard Rock or other strip hotels, but a third of the cost. We were really pleasantly surprised!

HI CRIME DISTRICT — DO NOT STAY.
My car was parked outside the front door under parking lot lamps. The car was broken into by shattering driver side window. Stolen was a GPS Unit, 2 pairs of prescription sunglasses, value at $ 850 replace cost. My comprehensive has $ 1,000 deductible, so the replacement of the window cost us an extra 10 hours in Las Vegas (we were on our way to Lake Havasu, AZ). My Personal Possessions theft insurance also has a $ 1,000 deductible. I am out over $ 1,200, plus time lost.
The hotel has a 24-​hr surveillance camera and the night clerk is supposed to walk around the building as part of their duties. We came outside at 10:00am and no one had reported this yet to the front desk. Who was doing their job? Moreover, we found out at the police station that a Jeep has also been broken into that night. This area is a high crime district.
The only saving grace for the GM of this hotel was that a maintenance person was dispatched and helped us clean up the broken glass in the car before we drove to the nearby LV Police Station and spent another 1.5 hours filling in a Car Theft form; and then 4 hours at the local Honda dealer getting the window replaced.
We have never received a written apology from the GM, and inquiries to the parent company (IHG) have been politely answered, but IHG has no control over franchisees.
If the anti-​theft cameras do not work in the dark, then the thieves know this. A hotel should not provide false confidence and hope to customers when the tool does not work. Moreover, the responsibility of the night duty manager is to protect the safety of the property and of the guests. The responses we received from IHG would suggest that the owner (GM) does not feel any accountability or responsibility.

Unfortunately our car was broken into last night while it was parked outside the front entrance of the hotel. They shattered the passenger window to unlock the car and stole property hidden in the back. The police were busy on duty elsewhere and would not come out to file the police report. Hotel clerk was helpful– he called the police repeatedly, hoping to get an officer to come out. He also swept up the glass in the backseat for us and gave us a towel to sit on. Clerk also mentioned other hotels nearby have been complaining of vandalism, too. Merry Christmas!

Wasted free nights on this dump. Living out of hotels 10 months a year, I would know.
Old hotel and breakfast was as bad as hotel maintance…
Neighborhood is really suspect.

This hotel was the best. Being a local I don’t have a real opportunity to stay in any of our local hotels but when the water heater blew and flooded our home we we’re put up here by our insurance co. Large breakfast every morning. Great spacious rooms with microwave and refrigerator. In room HBO and other cable shows on flat screen TV and one hell of a pool and spa. Plenty of free parking and it truly is a dog friendly hotel. Room prices are very reasonably. Easy freeway access in all directions. Walking distance to casino, galleria mall and other small shops and restaurants. You can’t go wrong booking here.

My family stays at the Holiday Inn all the time so we have resonable expectations for service. Check-​in was easy and the front desk even let us store our mountain bikes in the front office. The room was nice and the indoor hot tub was great. Breakfast the next morning was typical but the service was great! My two little ones made a big mess and I was only able to clean the table. When I asked for a broom to sweep up the mess, the lady told me not to worry about it. She also gave me Ziploc bags so I could take a little food for my kids. The only reason I didn’t give 5 stars is the elevator had way too strong of a smell of air freshener. So strong that I felt sick every time I got on it.

EDC 2014.
My last EDC was 2010 when it was still a Los Angeles party so I really didn’t know the best way to plan our trip this year. Thankfully, one of my fellow raver friends had been to the Vegas party every year and after 3 years of staying on the strip he called me and said, «No way let’s get a room at the Holiday Inn.»
This review is going to be written strictly from a Speedway event attendee perspective. I don’t know if I were coming simply to tour Vegas if this would be the spot. However, well done Holiday Inn, well done.
Let’s start with the staff. Prior to coming I had to call about 3 times for logistics information. Every time I called, the staff had me laughing so hard by the time I got off the phone. I love super positive service, but the sense of humor was an added bonus. Upon arrival, the laughs continued and check in was painless. We were welcomed with bottled water and cookies. Sweet! The rest of the stay, the staff took pictures, threw a pizza party free for the entire hotel Sunday, and really just remained the most fun and upbeat crew I’ve ever seen at a hotel (and most other places for that matter).
The entire hotel was booked out for EDC but not once did it feel like we were staying in a booked out hotel. The halls and lobby stayed clear and clean throughout our visit and there was never a problem finding a spot. The hotel even reversed maid service hours for the event, since EDC is a dusk til dawn event (making sleeping during the day a must to party for 3 days), room cleaning took place at night. They were also very responsive to any issues. Night 2, our AC stopped working (later we heard it went down for several rooms). The temperatures day had been in the low 100s. Thankfully, we were on our way out the door to the festival when it went down, and when we returned at 6:30 am, we were relieved to find it was on and pumping nice cold air. Things happen sometimes, but how quickly it’s handled makes the difference.
Our room was clean and spacious (we had 2 full beds), complete with a fridge and microwave, large flat television, very large desk and nice clean bathroom. The amenities are perfect as well (though I did not require use of them) and included a fitness center, pool & spa and smoking area (since the hotel inside is 100% smoke free). Each floor has ice and beverage vending though I recommend bringing your own beverages if traveling during a large event. The vending was pretty wiped out by Sat and wasn’t being refilled or serviced until the following week. Each morning though, upon returning from the festival the front desk had tons of bottled water waiting for us. Another huge score!
The hotel is 4 miles from the speedway. On the phone I was told we could walk to the speedway no problem, but that was 100% untrue. Besides the fact that it was way too hot for that, walking beyond 2 miles was closed off to foot traffic and we were shuttled anyway. The next 2 night we drove and parked and it worked out so perfect.
The neighborhood nearby is super sketchy, but not immediately surrounding HI. You can walk to 7-​Eleven easily but I don’t recommend walking beyond that. Walmart is a easy drive, as is Del Taco and In-​N-​Out. To drive to the strip or downtown is nothing though to grab a nice meal or visit a casino.
I will definitely be a regular EDCLV attendee and this hotel I plan to make my regular spot. Thank you so much Holiday Inn for not just hosting us during the experience, but being a large and fantastic part of it.

Right off of Nellis Boulevard, this hotel sits away from all the busy resorts from «The Strip.» If; like me, you loathe the stench of cigarette smoke, you’ll love this place. You’ll never encounter a smoke free environment at the casinos & resorts in Vegas, since smoking is legal indoors at all casinos in Nevada.
I booked away from the hustle & bustle of downtown Vegas because honestly; Vegas isn’t for me. It might be a huge deal for others, but the whole Vegas atmosphere isn’t my cookie. So after driving around & seeing the endless parade of flesh in downtown, it feels great to drive to this hotel for a good, peaceful night’s sleep. I know you must be wondering… sleep? In Vegas? *In Keanu Reeves’ voice, «You’re kidding.»
It does have free breakfast. So that’s a plus. Another plus is there is no resort fee. That’s also a good thing. Lots of military service personnel stay here as well with their families. It’s right down the road from the Nellis Air Force Base. You’ll also hear load fighter jets during the day. Thank goodness they don’t fly them during the night; otherwise you won’t be able to sleep.
This Vegas trip was really memorable for me due to the peaceful sleep I was able to have during the night. Well rested equals well energized for the next day!

The plan was to leave at o’dark thirty to Moab from Southern California. We were looking at a 13 – 14 hour drive. So when my girlfriend suggested we start our drive the evening before, I was down. I was thinking we were gonna spend the night in Baker, but we pushed on. It was getting late and I knew we were going to have to crash in Vegas. I wasn’t in the mood for any of the strip crap, so we decided Nellis had to have some motels to choose from. The first place we tried, had rooms, but no non smoking rooms and the couple in front of us were trying to get a refund because their non smoking room smelt like an ashtray. We walked away and tried another place around the corner. Sold out. We then called another place and they also were sold out. When we called HIE, they had rooms available. We were not to far away and we pulled right in.
It was close to midnight and the guy at the front desk was nice and courteous. Room was a little pricey (around $ 140), but we needed a bed. We unloaded our stuff and headed to our room. The room was clean and fresh. It definitely was a step above some of the places we stay when we’re out on our adventures. This place reminded me of a place a business man going to a conference would stay at on his companies dime. Bed was comfortable and the bathroom was quite roomy. The room came with a fridge, microwave, and wifi standard. It may have had an iron and hair drier, I can’t remember.
Breakfast bar was nice. Standard continental style breakfast items with sausage patties and an assortment of rolls. Why is there never any bacon? Place was clean and the other staff I ran into that morning were also courteous.
Like I said, it was a little pricey, but it was a Saturday night and overall we had a pleasant stay.

This is one of the more pricey hotels in this area of town. It is very clean, 100 percent smoke free, all rooms have microwave and fridge. Complimentary wifi too. They have a spectacular hot breakfast complimentary. I wish the pancake maker was working but the cinnamon rolls made up for it. The room was great, updated, roomy, smelled fresh and the toiletries are from Bathand Body works. The bed could have been softer, but all in all I highly recommend forking over the extra bucks for this hotel.

Front desk customer service sucks after hours. Call the 800 number even as platinum status and was told that they have rooms available when I try to book the room they call the front desk. The front desk said that they have no more rooms available. Lazy! I don’t understand but that’s the way it is I guess that they have no loyalty to members. Sorry for so many errors and spelling and grammar I’m doing this via my voice messaging so I don’t get stopped for texting and driving just thought everyone should know what I think of this Holiday Inn.

Nice hotel near Nellis AFB, located near plenty of fast food restaurants if you need to grab a bite late at night. Only spent 1 night here, so there’s not much I can say… The rooms were clean and check-​in/​out was a breeze. They also have free breakfast from 6:30 — 9:30 AM which was pretty decent. They even had a pancake machine that spits out fresh pancakes with the push of a button! I would stay here again just for that!

a typical holiday inn express hotel has beautiful interior, granite countertops in the bathroom and is nice and clean. I believe this hotel has low ratings because it is in an urban outlying area next to Nellis Air Force Base and people are generally not comfortable staying in this type of neighborhood. I did not hear a single noise when I was inside the hotel coming from the outside. I would stay here again.

Stayed here back in October 2011. Had a great time. Breakfast was plenty and good, staff was friendly, and had absolutely zero problems. Feel bad about the negative reviews, so decided to write one positive about this place.
Neighborhood is about 11 miles far from Vegas strip. Felt safe even though it is a bit isolated. Clean and nice interiors, absolutely no complaints from me.

This where you end up if if you wait till the last minute to book a room for the CES show, and I do mean last minute. It really wasn’t that bad, but the neighborhood is awful and the evening desk clerk is unbelievably bad at his job. I felt like I was being booked into jail, not registering for a room. He really needs to find a new job where he has no interaction with the public.
The room was fine and the bathroom was done in granite and looked like a Marriott or better. The TV is one of those old kind that you have to pay people to take away (see photo). The bacon and omlettes at the free breakfast were nasty so I just had fruit, yogurt and cereal. If they upgraded the TVs and pillows, replaced Mr. Grumpypants down at the front desk and hired an armed guard to watch the parking lot this would be a great place to stay for the non last minute CES show rate, which was exorbitant. You can be on the strip in 15 minutes or less if there’s no traffic. The Wifi was free and fast enough to watch Netflix in HD on my laptop.