Jackie Bee Boba Express

Accidentally came across this place. Boba is what caught me. So I went in, was greeted by Kevin, super friendly, saw that there was Thai food as well… Asked for recommendations (I’m a pad Thai lover) so I ordered that of course. He then recommend other dishes and I went with the yellow curry & the garlic chicken. Great choice. I enjoyed every dish. Aside from not getting my egg rolls as part of my lunch specials, the quality of service & food topped it.

Everything here is awesome from the staff, the handcrafted drinks, to the delicious food, and the many board/​card/​video games. I’d give more stars if I could. Show your student ID for a discount on your order.

Great place to study with lots of room and outlets. Not a good place for drinks. The tea is salty and the boba is not fresh. I’d still go back for some good studying though.

This place was an okay boba place but it definitely wasn’t the best. I wanted to like this place because it’s right across the street from csn but it just wasn’t up to the standards of other boba places. It’s good if you have a big craving but is not my first choice.

Their food Taste good and have good portion. Price is cheap and they offer student discountssssss! I came here three days a week when I visited Las Vegas.

First time coming here, was excited to try it since I’ve heard good reviews. It was empty but walking in, the workers weren’t really attentive. Took them awhile to greet me. Ordered Taro milk tea, but the server immediately took his attention off me to start another conversation with the customer behind me, assuming hes a regular. I got the total but lately showed my student ID and i“m not sure if i got the discount because they just swiped my card without telling me the new total.
Once i got my milk tea, the color was off. Usually its a purple color but it came out brown. Had to ask to make sure it was the correct order. The taste was okay. Wasn’t completely mixed but i ended up throwing it away.

This is my favorite place to get boba! I always order a watermelon slush, it tastes so refreshing and this is the only place I know of that serves real fruit aside from Tea Time café or Number 1 boba. This location is pretty close to my house, so it’s convenient whenever I’m craving a smoothie. It doubles as a Thai place and I’m obsessed with their yellow curry, which is chicken, carrots, and potatoes in hot soup with a side of rice. It’s not too spicy and it’s pretty good. I like how spacious the store is and they play really good music, I love studying here and or just catching up with friends. They have games and free wifi and will give you a student discount if you’re in school which is a plus! (:

TLDR: Boba café and Thai restaurant combined, discount for students, ample study space with wifi
Jackie Bee has become a safe haven for students that want their boba fix, but don’t want to travel farther than CSN West Charleston. We’ve eaten there a couple of times around the evening and have always been promptly greeted with friendly service. Sometimes they run out of things at night such as Thai coffee l, so be sure to come before they run out. My drinks have always been made spot on and their boba is okay. Sometimes they are older and not of better quality, but still palatable compared to most. Their plantation tea is signature and is unique to the facility.
The restaurant side has been touch and go. Most things are previously frozen and reheated. One time we had to ask their kitchen to cook the steamed dumplings longer because they were still frozen in the middle. Their soups are oily, but seemed representative of Northern Thailand-​style cooking.
If you’re looking a late-​night place, I think you can feel safe coming here; however, if you’re already in Chinatown, just stay there for food and drink.

I’m no boba tea expert, but I do love this little place. I’ve tried their milk tea, green tea and rose slush with boba, and have enjoyed them all! The boba consistency seems perfect to me and I will definitely keep coming here weekly. If you like rose flavor a lot, the rose slush is amazing, but it is very sweet!
Before they had officially opened one night my husband and I tried to stop by. The owners inside actually opened the door for us and offered us a free sample! They were really accommodating and cool, I was really impressed by that.
They have a lot of board games that you can borrow and play, and it seems like it would be a fun place to hang out. The employees that I’ve dealt with have always been friendly and polite, and the service has always been fast.

Large space with free wifi so its good for studying or to play the games that provide. The teas are okay, but every time I get boba its old/​hard. So maybe stick to the fun smoothies and teas but not so much boba.
Kitchen does Taiwanese snacks and Thai food. Food is a good value and so-​so taste.

I needed a Thai fix today so I stopped past here, hesitant about the college student feel. However the Thai sweet basil beef is better than any Thai restaurant in Vegas. Very authentic and super tasty.
Did I mention the size! Huge. Plus with a small salad. ¹⁰⁄₁₀

Jackie Bee is in a prime location for students of CSN. It’s a convenient boba tea house to hang out and study or grab a quick bite to eat.
I came here wanting to try their Plantation chrysanthemum milk tea because well it looks super cool!!! But it didn’t only look good it also tasted really good. The staff here is awesome super kind and informative.
Of coarse I ordered the Plantation Chrysanthemum Milk tea. The barista whipped it up in no time and before your know it I had this refreshing perfectly sweeten perfectly creamy tea. The cookie topping not only looks cool but adds a cookies and cream taste to the drink when it’s mixed. The boba had the perfect chew and had great honey sweetness to it. I also got the Jackie Ice coffee and man was I in love. The coffee taste was really nice and it had a Frenchy condensed sweeten milk flavor to it like a Viet ice coffee and I hate coffee.
All in all the shop was huge lots of seating very clean and chill. Prices were just right for the quality of the drinks I will now have to come back and try their food.

I came here before teaching at CSN yesterday and really enjoyed my experience. The shop is very spacious and the staff was super friendly.
When reading over their menu I was super intrigued by the chrysanthemum milk tea and ordered it half sweet without boba. I really liked that you could control the sweetness levels in the drinks and there was a slight hint of chrysanthemum in my drink. I would definitely order it again
I also ordered the Spicy Drunken Noodles with Tofu. Normally when I order spicy foods at boba shops the food is never that spicy, but no at Jackie Bee. There was a spicy kick to the noodles that was great.
I have a feeling that this place is going to be my new go to spot before and after working at CSN
Pros:
Come around with free samples of their menu
Have free Wi-​Fi
Board games for customers to play
10% Student Discount
Con:
No Posted Menu. They only have a couple of copies on white printer paper at the counter.

I really enjoyed this place. The workers were all friendly and very sociable. We came in around 10pm. Sat down and was looking at the menu. It was very long and printed on computer paper (5+pages and stapled together) so there were a few stains. So many choices we felt lost. So a worker came and sat by us and gave us a few recommendations.
The food was good but the drinks we ordered were super sweet. I got the peach tea boba. It was probably one of the sweetest boba drinks I ever had. I was only able to drink half.
Location is great. Right across of CSN.

Jackie Bee’s has the prime setup; located next door (with a connecting door and all) to a gamer’s paradise, PVP Zone, a 24-​hour Internet and video gaming café and it’s also right across the street from the College of Southern Nevada. I peeped a lot of World of Warcraft action happening in the back. Good work nerds. Great location for students to post up, do homework, level up and bleed all of their allowances.
However, high hopes can’t save you when the boba fails at all of your (reasonable) expectations. The menu is way too large for their own good and I can guarantee you, in a sea of mediocre, you will only find one decent item on the menu (cough: Thai iced tea– minus the boba.) Pricing is competitive: ranging from $ 3.50 for a medium — $ 5 for a large. However, they really messed up the art of milk tea and even the potted plant (plantation) tea; it tastes like dirt and water for real. The tea flavor is nonexistent; I really just tasted water, the crushed Oreos do not enhance the drink, just makes it gritty and taste dirty. Even when sending the drink back for improvement, the drink comes back tasting the same. What in the world?
The boba here is legit nasty. Like, I was actually offended with the 2 drinks we ordered. I had a look of pure disgust on my face as my drink was delivered to me with thick syrup and black mush on the bottom of my milk tea. Yeah, you guys, that’s the boba. It is shockingly overcooked and gooey. Honey boba you say? Ha! Even Honey BooBoo would be offended.
The only reason why I will be nice and not give them a 1 star rating is because the kids working the counter are young and sweet, but man, they need help! Someone seriously needs to step up the leadership game. Please fix what’s broken: drink flavor, quality, and dear lord — THE BOBA!

Finally visited this new boba place for a smoothie last Sunday. Got in about 15 minutes after they opened. Luckily it wasn’t busy and I got to order after a couple in front of me. There was a lot of interesting choices and toppings.
I settled on a strawberry lychee smoothie with strawberry popping pearls and boba. It’s funny that for the longest time I had no clue what popping pearls were when I had them on ice cream maybe 2 years ago.
When I got my smoothie it was very pretty. Glad I took a picture before devouring it. The taste was not bad. Not too sweet or dull.
I would love to try some of their other drinks including an interesting one called a marshmallow tiramisu cocoa. Its a milk drink but I wonder if they offer a lactose or almond milk substitute.

Had a really good peach mango smoothie today. It’s made with ice, but it’s got an amazing flavor and real mango chunks on top. My fiancé tells me the milk and green teas are also great. Service is very friendly and fast. We haven’t tried any of the food yet, but I’m sure we will eventually. I will update my review then.

Boy, looks sure can be deceiving…
Walking into Jackie Bee, you might think you’re in a new modern style café, rather than a boba shop. Located in the Charleston Festival plaza, this new spot is open, appears clean and is decked out with decent looking furniture and several flat screen TV’s. 6 of those TV’s are home to the menu which features several boba drinks and a decent amount of food options, including bento boxes.
After standing around and checking out the menu for a few minutes, the girl behind the counter asked if we had been there before. We had not, so she said they had some suggestions of popular items… which ended up just being two things, the Chrysanthemum Milk Tea and the Ice-​Cream Ball Coffee Jelly Milk Tea. Both seemed pretty straight forward, but she didn’t bother to explain anything in anyway or offer any other help. I was also disappointed that she just offered the people in front of us a 10% discount for them just opening, but didn’t mention the same deal to us. She was nice enough, but the counter service is basically nonexistent for the most part.
I ended up ordering an Oolong Milk Tea with boba and a KungPao Chicken bento box. The bento box is priced just under $ 9 and includes meat, a side of greens and fried rice. Going off the flavors and textures alone, nothing appeared to be freshly made. The fried rice had virtually no flavor on its own and seemed more like something you’d get out of the freezer. Unfortunately, the chicken was just as bad and had this awful flavor that tasted like burnt soy sauce. Overall it was just a really bad plate of food and I ended up not finishing it. Thankfully my drink was much better and even half price since I ordered a combo meal. The milk tea was flavorful, not overly sweet, and the boba was very decent. A little chewy, but not soggy or slimy.
My biggest issue with the drinks here is their regular teas. Our 6 year old son has quite possibly the simplest drink order you could make. He gets a plain olé’ black iced tea with boba. No sweetener, no flavors, nothing… just tea and boba. When I asked the girl if they offered a tea like that, she said yes and punched his order in. Yet when we got his drink, it had this extremely strong orange flavor and was really sweet. When I took it back and asked if this was right, she said it was and that this was there house tea, but because I ordered unsweetened that’s how it tastes. I was confused as she just told me the tea was plain and unsweetened only 5 minutes before that. She offered a generic apology and basically sent me on my way. I didn’t bother wasting anymore money on ordering another drink.
Another strange thing about this place is their neighboring business, the PVP Zone. I’m not sure if the two are co-​owned or if they are just partnering up to generate business for each other, but there is a door inside that goes between the two and people were shuffling in and out constantly. The worst part was this particular guy that I had not seen the whole time during my visit until close to the end. He came in from next door and walked back behind the counter to talk to one of the Jackie Bee employees. While that employee was making a drink in a blender, this guy was standing right next to him constantly running his fingers through his hair. I was too far away to see if anything might be coming off the dudes head, but had I seen that when I walked in, I woulda walked right back out. They let at least 2 other people from next door walk behind the counter and just hang out besides him too. With customers drinks being made in that same area, I think the owners or managers should be paying a lot more attention to who’s «hanging out» here.
Even with the several boba spots in town, I’ve been waiting to check out Jackie Bee since I seen the sign a few months ago. Sadly, this was a super disappointing visit and even though the boba was decent enough, I’m not sure I’d come back anytime soon. There’s way too many better choices for boba alone, and the food didn’t add anything worthwhile. 1.5 stars.

If you know me personally then you know I love boba. I should be called a boba princess for being so addicted to boba but I will stop here. Never knew Jackie Bee Boba Express opened until my friend told me about it. Conveniently located across from CSN Charleston Campus, Jackie Bee Boba Express is a great hangout spot for college students.
ATMOSPHERE
Spacious, modern, clean and most of the times quiet. Jackie Bee is located next to PVP Zone (Internet café), there are a lot of video game players going in and out of the stores. Even though the store can get loud at times, there are many outlets to charge your laptop while doing your homework and they even have a free wifi (password: videogame).
SERVICE
Great service! Love that servers/​cashiers are chill and friendly. They are willing to answer any questions.
DRINK
If you are a college student, show your student ID for 20% off! With the student discount, I get my boba drink for around $ 3-​$ 4. On my first visit, I got an Oolong tea with boba. I was disappointed with the taste/​quality. I have gotten an Oolong tea from KFT, it did not have any strong tea taste like KFT but just a very subtle/​plain taste, almost like a flavored water.
On my second visit, I ordered a Jasmine milk tea with boba (I get this everywhere I go). Jasmine milk tea here taste just like the one from QQ boba. It is very light on milk and doesn’t have that overpowering sweetness. Even though I like my Jasmine milk tea floral, I really liked this version of Jasmine milk tea. I would say the only difference between here and QQ boba is that Jasmine milk tea here taste like there is soy milk in it. I no longer have to drive an hour to Henderson for Jasmine milk tea… :)
In conclusion, their drinks are good because none of the drinks have any artificial/​overpowering sweetness. Subtle and just the right amount of sweetness. I do like the texture of boba here, just wondering why they would call it «Honey Boba» when it doesn’t even taste like honey.
If you don’t like boba, they also have many other options for toppings. I have not tried any of their food yet but my friend said their onion rings and popcorn chicken are really good. I will have to try those and update my review~

After months driving past their «opening soon» signage, today the OPEN light was on! Went in to a clean and modern space, friendly staff, and boba drinks. Food menu will be available soon with Japanese snacks and desserts.
First visit I tried the chrysanthemum milk tea with boba– the boba was just right but the tea was fairly light in flavor. BF really enjoyed it though, and I appreciated that it wasn’t super-​sweet as a lot of milk tea boba drinks can be.
Space is a little bare with nothing on the walls– would love to see them add games and a bit more personality to the décor. Will be back to try the spam musubi and creative-​sounding desserts like marshmallow tiramisu!
EDIT ³⁄₁₄: They’ve added paint and a bunch of flat-​screens for the menu, looks better. Finally tried the spam musubi and chocolate plantation tea, rice was unseasoned and tea tasted watered-​down, boba was mushy. Girl taking orders is too quiet to be heard over the college kids playing hackey sack and shouting about videogames through the door to the neighboring business. Glad they’re capitalizing on the college crowd, but the lack of quality and service are a deterrent for the post-​college clientele.