Johnny Rockets

I just recently came into town for a conference and I decided to eat here. I believe it was a Thursday night. I was out with some coworkers and we decided johnny rockets sounded amazing. I had looked up this location here on Unilocal and saw all the reviews, I wanted to meet this Thomas server everyone keeps talking about but I guess he only works in the mornings. We have a Johnny rockets in Florida so I told everyone we should eat here. It was a little bit expensive for my taste but now that isn’t my issue. We sat down at the counter and we waited for at least 7 – 8 minutes for our server to come around. She was on the other side where the cooks were just standing there talking to who I believe was the manager in charge. (I asked the cashier if that was her manager and if that was our server). She said yes then told the server she had costumers at the bar, that’s when «Nancy» came over and asked us if we knew what we wanted. She didn’t greet us, she didn’t smile, she was a little rude and not attentive. After she took our orders she offered us drinks. At the johnny rockets where I go in Florida they always serve us with a smile, they always offer us our drinks before we order and then at least give us a few minutes to order. Which we didn’t need because she took her time serving us. Every opportunity she had she would go chit chat with her manager. I asked the cashier what his name was and she said Irving. I dont mean to speak out of hand but they seemed pretty into each other. She wouldn’t come around to check if everything was okay. When I received my food, it was a bit cold. My bun was soggy and the fries didn’t seem fresh. Our server literally let us empty out our drinks, she didn’t offer us refills until I asked for more of my Pepsi. I was really disappointed with our overall service at this location. I honestly wouldn’t recommend eating at this Johnny rockets during the night if all their night servers have this attitude and are not attentive.

I have to say the best service from a Johnny Rockets in a long time. Thank you Thomas!

At Johnny Rockets and I just posted on Facebook that I have just received the best service I have ever received anywhere including top class restaurants! Thomas is the absolute most attentive individual I have ever met in the food industry. If he was in South Carolina I would hire him immediately! Amazing role model of customer service, energy and passion! Just amazed! Great job!!!

As you read my Unilocal you’ll likely see the statement ‚“I’m a foodie.” Perhaps you’re asking what kind of foodie ever goes to any fastfood chain. It is rare but periodically I must. Usually, it is Johnny Rockets.
I live nowhere near a Johnny Rockets! Every other trip we take I apparently get very excited when I see a Johnny Rockets! I don’t even always go in to eat. Sometimes I just take photos. I don’t know the genesis of this low key obsession. I don’t know what it is because I almost never eat red meat (months at a time between consumption) pork (never) or chicken (possibly years between)! I’m a default pescatarian. They serve all of the aforementioned with burgers at their forefront.
Their french fries are savory. I’ve yet to have their onion rings. I’ve witnessed my husband devour their BLT with a side of ranch dressing. I think I mainly have fries and ice cream here.
This particular Johnny Rockets could be a tad quicker. It isn’t McDonald’s so I don’t expect a 2 minute turn around but after 10 minutes I expect 1 complete order. This did not occur. Fortunately, they apologized and fixed the matter in under 3 minutes with a 50% discount for the forgotten items.

We missed out on the family dinner (traffic in LV is terrible) so I ended up taking my two nephews to dinner at the hotel. I made them pick the restaurant and of course they picked Johnny Rockets. E me. Lol
It’s a fast casual joint in Bally’s food court. Go to the counter, place your order, pay and wait for the beeper to beep. Pick up your food and seat yourself.
I got the The Original w/​Fried Egg. It’s a good burger, very juicy. The fried egg was well, fried. Fried to death. lol. No yolk to add more creaminess. Skip the fried egg IMO.
Smoke House w/​Mushroom. This is The Original with bacon and cheese. My nephew added mushroom to his burger. He liked it.
The Rocket is an Original with cheese. A cheeseburger in other words. My nephew inhaled this burger. Lol.
Fries were okay. But at almost $ 5 an order, you don’t get much for your money.
For drinks, two of us got the root beer float. It was really good. My other nephew got the strawberry & banana shake, he liked it.
Price was on the high side. Dinner was over $ 70 for burger, shake & fries for 3. Yikes.
It was a good dinner and I got to catch up with my two young nephews. But I should have just taken them to McDonalds instead. I think they would have enjoyed it there as much as here and it would have been considerably cheaper, lmao!

45 min for a dry over cooked burger. Seriously !!! Disgusting.

Tom is are server. He is so efficient and courteous. His personality is great! He is really on top of everything. Top notch server. Thanks Tom.

Haven’t got my food yet but Tom has given me no choice but to leave 5 stars. To put it simply Tom is by far the best server I’ve ever had.

The food was great, but the service was over the top. Our server Tom was awesome. Tom definitely made sure everything was perfect. Not your usual burger joint.

I am giving 5 stars because of a server I had, named Tom who served me around lunchtime Sunday 9÷13÷15. He was fantastic and had the best enthusiasm I have every seen. He knew how to treat the costumers and other employees. He always made sure I had everything I need and had an honest smile on his face. He made me feel like I was eating at a 5 star restaurant.
This guy could seriously motivate crowds of people. I felt like he gave me luck on the tables just from his personality and enthusiasm. I shook his hand and told him that he should be running a company. He was professional, approachable, positive and sincere. This guy deserves to be a general manage or possibly even higher. If I had a business I would pay this guy to come join me.
I hope the people at HR or CEO see this and reward him for amazing professionalism. Tom is the best server and generally the best guy I ever met and he deserves better then to just be a server in a food court inside a casino hotel.

The service here is excellent. The staff was very attentive and provided great service.

This review is for the Johnny Rockets in Bally’s. My friend was balls deep in dehydration and hadn’t eaten anything all day and so we settled for what was closest which turned out to be the food court where this Johnny Rockets laid inside. I wouldn’t be writing this review if it wasn’t for our high energy, enthusiastic, catering host, Tom. His service level was exemplary considering this is vegas and half his eaters are probably drunk or moody. He definitely deserves some accolade from upper management. On top of this the food was cooked and put together well. Our chicken sandwiches and burgers were tender, juicy, and just what we needed, so props to the cooking staff too.

The burgers are so good. We got the sweet potato fries to go with our burgers. The food was really fresh.
What put it over the top was our server. He was so nice and stopped by a few times to make sure we were taken care of.
Go by, sit at the counter and make sure Gerald is your Server. He made the visit all that more enjoyable.

Sh*tyest Johnny Rockets ive ever been to. As i sit here, writing this review, i can already feel the diarrhea brewing. Service was lousy at best, u have to place your order like a McDonalds and pick up your food when its ready. The cashier was very focused on talking to co-​workers instead of doing her job. I ordered chicken tenders and chili cheese fries. Chili cheese fries are crappy here, they use cheese sauce, and pump it all over the place. Absolutely DISGUSTING, if i wanted sh*ty chili fries and diarrhea, i would have gone to del taco… Even del taco uses shredded cheese… smh. I would like to give Thomas credit, (think he was a manager) he was the ONLY person that went above and beyond, ONLY person to check in on us, and the ONLY person that seemed to care about his job and service provided.

I will never understand why people visit Vegas and eat at chain restaurants. But I guess if you gamble all of your money away, this food court is probably your best option for feeding yourself. BF has a soft spot for this chain, which is why we ended up here.
All the burgers are consistently good, I usually opt for the Original (cheese is extra) or the Route 66 (mushroom Swiss). BF always has to have the chili cheese fries with white onion added, but I personally favor just cheese on mine.
Dine at the counter for best service, they also offer walk-​up service. After you order, whip out your phone and purchase the half-​off Groupon for $ 6 off $ 12.

Fast and friendly retro burger counter service, food cooked to order. Plenty of options. Would go back again.
Lots of seating. Great before a show, or during a break from the Strip.

It’s fine and what you’d expect. It’s located in the Bally’s food court on Flamingo, between the Strip and Linq Lane.
I like it because it was the nearest casual food near my hotel (Westin). Sometimes you don’t have time or money for another fancy sit-​down restaurant, but just need a burger within walking distance. A lot of the other nearest cheap eats would require getting in your car.
The food took a little longer than normal, but it was NYE and every other place was packed too. I thought the staff did a decent job, and felt bad that rude customers were yelling at them, unjustified in my opinion.

The food here is mediocre at best, but the service is amazing. We were lucky enough to have Thomas wait on us. He was super friendly, very efficient and very attentive to our needs.
I ordered the grilled chicken club sandwich on a bun. The sandwich was a bit sloppy and the chicken was just ok. The sandwich did come with bacon and it was flavorful and delicious. If I had to do it over again I would just order a shake and forget the chicken sandwich. All in all, the quick meal was ok in a pinch.

Thought I would give this place a try after I saw a great groupon offer. We sat at the bar, as there was no wait for 3 of us. The service was excellent! Hats off to Thomas, who greeted us with a smile and made sure we were happy with our order. He deserves 5 stars for his service!
I ordered the hamburger with swiss cheese, grilled onions and grilled mushrooms. It is made to order, however I thought it should have been hotter and came out only luke warm. The bun was grilled, but was a bit greasy and cold. My boyfriend ordered the grilled chicken club and said it was tasty and my son enjoyed the burger he ordered.
The place is clean and a bit over priced, however, the groupon makes it a great deal. I would come back for a quick lunch, and because the service is very good!

Two stars for the quality of the food!
Food is VERY VERY VERY expensive!!!
One burger will cost you $ 15!
Bacon cheese fries runs $ 6 (very small portion)
A burger, drink, and fries will run you $ 24!!!
I took a picture of the menus and posted here on Unilocal