Karen Hom, DDS

The only damn reason I am giving her a star at all is because you can’t give any one a negative five stars. I went in to have dental work in the beginning of August. I paid cash for my copayment. After they filed the wrong insurance and billed me incorrectly I notified them. My son went in and was billed to be correct insurance but was charged for something that was covered 100% and they were well aware that it was wrong. I have been hounding this rental office that I would like my money refunded to me promptly hit to no avail I am still trying to get over $ 600 for the over payments we were billed. No one has called me back. No one ever knows when or if I will even get my money returned. I’m am beyond pissed and the poor girl at the office can’t even help me so I have to blame Dr Hom herself. Very unprofessional and down right shady. I won’t go here again. My son paid for two fillings almost $ 300 when they were covered %100 and they knew it. I even double checked they had the right ins on hand. They over billed my ins and I paid almost %50 of what they received from my insurance when I should have only paid %25. Fuc@ing absurd!!!

Dr. Hom may have been in a bad mood today, but she was very rude. The whole visit, she was rude. I will not be going back there. She did fillings (more than one) and I called when the numbing was wearing off because it hurts really bad and they say they can’t even give me anything for the pain, not even ibuprofen??? No way I will go back here. The assistant was late again. And Dr. Hom told me they can’t do a filling on my front tooth after she told me I could at my last visit. Very unprofessional

Very positive first experience with Dr. Hom and the rest of her staff. If there is a more bubbly receptionist in town, I haven’t met her. It took about 2 weeks to get in for a first (routine) appointment. I was directed to the forms online, so I downloaded and completed sign-​up papers before I arrived. That was helpful since I was able to research all the details at home rather than scrambling for them on the day of my first visit. Usually, the later in the day an appointment, the farther behind things have become, but I went in about 15 minutes after my scheduled time, which I felt was pretty good for a mid-​day appointment. I didn’t even have time to play on the Wii setup in the waiting room. X-​rays and cleaning were both handled quickly while I listened to the Discovery channel, which was playing on the TV at the end of my exam chair. The hygienist was wonderful. She has mastered the art of 1-​way communication, so I wasn’t expected to explain anything with a mouthful of instruments and fingers. After all the photos were taken and my teeth were polished, Dr. Hom came in for a look around. After declaring me cavity-​fre, she took time to talk to me about my teeth. She is very personable and not rushed at all. Based on my experience, I highly recommend this team.

So… let’s just say that my previous dental experiences in town have been less than pleasant. Not that they hurt. Getting 4 straight hours of tattoos in the inside of your arm, or passing a kidney stone hurts. Some gum scraping is just uncomfortable and easily managed through some local anesthetic. It’s the people that make the difference.
I stopped in for my inaugural appointment at Dr. Hom’s practice and was quickly greeted by my first name! Nope… never been before. Maybe I look like a Christopher. Was still a nice start. Then, whilst completing the small library of information packets that’s typically required by any establishment bound by HIPAA, I was surprised to be quickly interrupted by the Hygienist who told me to go ahead and bring my paperwork back while she got things ready. «What? I don’t have to sit here and fill everything out while you try to rush another patient through?» Unheard of!
The DH was awesome. Very attentive to any discomfort, chatted with me during the process, to which I most replied either «Uhahhuahahaa», or «Gggaklkkllkkkk». She always let me vacuum out the pool usually on the latter reply.
We finished up with some gentle chastising on my inability to practice good flossing habits at my age, and then I awaited the visit from the doc. Dr. Hom came bay and we chatted about technology for a good 10 minutes, then about college and career choices. «What? You want to know about ‘me’? More so than whether or not I have insurance?» Unheard of! She covered some basics with me, again, only a slight slap on the knuckles about my dental behaviors, then sent me on my way with a couple referrals to local orthodontic offices so I can make some price comparisons on nurturing my vanity.
Great experience! I even booked my next two follow-​up appointments before leaving, as opposed to my standard practice of pretending I had to check my calendar and get back to them, thereby procrastinating for 6 – 9 months before scheduling a follow up.
Great place!

Came in for a cleaning and check up. The experience with Dr. Hom’s office was excellent from start to finish. Front office staff and all of Dr. Hom’s staff were friendly and very welcome-​y. They took care of my 3year old daughter first, the technicians were very patient and gentle with my daughter, and Dr. Hom was very accommodating as they transitioned my appointment shortly after my daughter’s. The hygienist took her time cleaning my teeth, Dr. Hom and her technicians were very gentle when I had to get a couple of fillings done. Overall, a very pleasant experience, office is clean, video game area for the kids, tv in each of the exam rooms, staff has excellent customer service, dentist not out to squeeze money out of you. Very honest and caring dental office. Highly recommended.