Larry’s Towing & Transport

this has been the worst experience ever, we were being towed and the dam old tow truck broke down, we had to wait for another old ass tow truck to tow this old ass tow truck for two hours, the person towing the truck kept on lying to us about what was going on and on top of that the aaa in las vegas is the worst service ever, this has been my worst nightmare!!! thank God a1 towing came to the rescue and got us home safe. don not trust this company they also damaged my car and arent safe. please do not trust this company with your car nor your family.

Our car broke down on the hill heading west from Primm, Nevada. We were informed, by AAA that the nearest mechanics were in Las Vegas, 45 miles away. They dispatched a truck from Larry’s Towing. The truck arrived about 15 minutes from the phone call.
The technician who arrived was very competent and very personable. He hooked up the car and we were on our way. We rode in the cab with him and he made the trip quite pleasant.
That happened on September 23, 2015

My Mercedes fuel pump failed on my way to Vegas. AAA sent out Larry’s towing to get me towed into Vegas. David our driver was very accommodating and didnt waste anytime to get us hooked up and on our way. He referred a local AAA auto repair shop in the Vegas area which turned out to be a very honest and fast to get my car back on the road. Big thanks to David our driver.

I had a coolant leak and had to pull over by the South Point. Larrys Towing was the closest to my location and I contacted them directly. They could not have been more helpful. They came out within 30 mins and had my truck towed to my mechanic with no problems. Quoted a rate over the phone and stuck to it.

Horrible service! The one star for this company is too much for their service. Thay made damage on my car, and towing car driver left a receip with ‘pdr refused’ on the receipt. And he moved away so fast like ran away from me. I didnt know that there was a letter ‘pdr refused’. He just wrot down himself withoit saying anything aboit it. Horroble service. I will never use this company even thought, my car has problem in the middle of desert.

Ok my experience with this company was a nightmare. I used them via AAA. First they couldnt find my car I was south bound on the freeway about 10 miles from St Rose. The driver calls and all he says is «Are you alone» being a small woman it thru me off a little. My fiancé was with me so I was not alone. He was asking cause he brought some guy with him to the tow and there was only room for 1 person. When they did find my car they cinched it onto the flat bed. I am following behind in my fiances truck. They did a illegal u turn on the freeway to switch from south bound to north and for some reason I decided to switch on my GPS. We had only traved 2 miles from where I was picked up if that. Close to my drop off location I get a call from dispatch saying I was towed 29 miles. My GPS said 9… They tried to charge me 240 $ for a 13 max mile tow and thats me being nice cause the tow was closer to 10 miles. They tried to charge me the full distance that they avoided with the illegal u turn on the freeway. Once at my repair shop the awesome guys at Purrfect Auto got them to drop my car. I was on the phone with AAA cause I knew there was no way I was towed 29 miles AAA tried but they insisted that this amount was correct. I talk to the driver and tell him I am only giving him 40 $ and thats being generous it was double what AAA quoted me. He now tells me 90 $. Their dispatch has GPS on the tow trucks so they saw the illegal u turn and tried to charge me the full amount. The driver agrees to 40 $ so I leave and let my shop deal with the rest of the mess cause I didnt want to. My shop calls the towing company cause the driver would not give them a receipt for the 40 $ and dispatch now tells my shop its 90 $ the actual amount I should have been charged to start with cause thats the distance I was towed. Not 240 $ for 29 miles. This whole thing was just so shady. They kept changing the price they told me I was towed 29 miles and tried to lie. I thank the driver he did work with me but I feel as if this isnt the first time they tried to rip people off for a tow. Be warry if you HAVE TO USE FOR A TOW USE GPS. Avoid if possible.

After me and my partner called to speak to a manager after having to wait 2 hours we were told the dispatchers have been in contact with us. This is true. They called once while we had to call 3 times. Every time it was another 30 minutes they told us. Called at 9am didn’t get picked up til 11am. Said since we were in a safe spot we were fine and could wait pretty much. Exact words: «things happen». Things do happen but we could have called any other towing place and we did and thy said 30 minutes. But since Larrys was recommended to us and they said just another 30 mins we waited. Finally 11:25 our truck is up on the tower and headed to the mechanic. If you like waiting 2+ hours for a tow — then call Larrys.

We have now been waiting for an hour an half for a tow from this company. Speaking to the lady she said 30 to 45. She called back and said another 15. Called at 9am for the tow it is now 11am. Still no one here. Called back and spoke to a guy who now says another 30 to 40 mins because the other car they towed needed to go some where else. Not happy especially since this place was recommended by the mechanic shop that we need to be towed to that is less than a mile away!

I was charged double their quoted price. They said that AAA required them to charge $ 10 a mile. Tire shop manager told me that $ 10 was excessive so I called Larry’s today and asked for their price. Was told $ 5/​mile. They also told me that AAA requires that they charge $ 15 for paying with a credit card. AAA escalation people said neither of these are correct. Also, the truck they used didn’t have seat belts for passengers and the speedometer didn’t work. The guys who actually showed up were very nice. I did call via AAA at 2pm, they didn’t get to me until 4:30. NEVER uses this business.

Called them to jump start a car with a dead battery. Arrived quicker than promised, knew exactly what to do, charged me exactly what the guy on the phone said they would. The guy who showed up, Hasan, was polite, professional, and efficient. Highly recommend Larry’s.

This is one of the worst towing experiances ever! I was orginally quoted 60 minutes for a pick up. At 90 minutes I called and they said they were 5 miles away and would be 10 – 15 minutes. About 30 minutes later still no truck, I called and they said they would be another 45 minutes. An hour passed, I called again, they said it would be another 45 – 60 min. I decided that I had to go somewhere else, at wich point Larry’s informed me that would probably be best, considering they didn’t have any drivers on duty right now!!! What??? What was with all of the time quotes, he said he has been trying to find a driver to come into work all afternoon but still couldn’t find one. I wish I would have know from the get go vrs being stuck in 110 deg parking lot. NEVER TRUST THIS COMPANY!

Larry’s saved me on I-​15 about 30 miles outside of Vegas. Tire blew out and I called AAA. Instead of a 4 hour wait, Charles Stennett came out (on his day off) and helped me change the tire. Because of the fact that my factory jack was broken, he was HUGE in helping. Fast, informative and professional. He even helped us get back on the road safely by blocking traffic.
The little things. Highly recommend.

I had to get a jump today (both my Toyota 4Runner and a Camry, since I was gone for 8 days and left both of these vehicles in the garage only to come home to dead cars) and used the AAA app on my phone to do so. After figuring out where I lived and all, taking down my info and AAA membership info, I found out that this company was a AAA contractor, and would be texting me with the ETA.
First of all, the ETA was exact (20 minutes). He backed into the driveway and immediately started to jump my car, and in about 15 minutes, I was good to go. He did the same thing, although this time, the car was parked in head/​nose first, so he had to reposition his big tow truck and use the 30 ft. jumper cables. Whomever invented those things is a friggin genius, cuz within 5 minutes, the other car was started too.
The only cost: AAA membership, one of my five free roadside assistance visits deducted, my signature, and my time.
THANK YOU! True lifesaver. I thought that I was gonna be waiting for hours before the person got here. Very reliable, unparalleled customer service, courteous/​polite, and overall a great value. Should I need another jump or even a tow, at least I’ll know that with Larry’s, I’m in good hands.

Never use them. GEICO called them to pick me up off of I-​15. I was north of town. In a conferance call with Larry’s and GEICO, they told us they had to drop one and would be heading out. 2 Hours later I called to Larry’s and asked what was up. They said the drivers on a run and will be out in a hour to a hour and a half. So he took another tow and leave me and my wife on the side of the road in the desert? I called GEICO back and they sent another comapny out and they got there fast! I would never use Larry’s!

Awesome service. Reliable.

AAA contractor and all around good peeps. More later.
So it’s been a month, that should be later enough.
So for my birthday this year we did a major roadtrip. SD to Big Bear. Snowboard and drink. not too much though because I need to be able to drive to Vegas. That’s right… Big Bear to Vegas. all in a 3 day span. So on our way back to SD from Las Vegas, we decide to stop off at state line to gas up and try our luck at $ 1 craps and roulette. 2 hours later, cleaned out, we head to our truck… turn the key and… nothing. shift the gears, try again… nothing. So I call AAA, luckily Larry’s just became a mobile battery service provider. If he hadn’t done that we would have had to wait for a service truck from Barstow!!!
In a little over an hour they show up, test the old battery, install a new battery and have us on our way.
These guys are a life saver… and AAA too!