I went through drive through and ordered a chicken sandwich. After driving down the road, I realized they gave me a quarter pounder. I returned to the store and went inside, they took my QP and put it BACKINTHEHEATINGBIN!!! I was shocked! I called the health department to report it. Also, it took them three times to remake my food and still got it wrong. Cheese and may only is that hard to understand?
Maria N.
Place rating: 1 Fountain Valley, CA
The manager here WISHES I’d call her a C-U-Next-Tuesday! But with the nightmare«service» she provided, there is no way I’d EVER go back next Tuesday or any other day for that matter. Bye Felicia! The miserable experience began with us placing our breakfast orders. The cashier must’ve gone hard on the Vegas paint the night before because he could NOT get our order right if his job and life depended on it. Normally, this would be quite frustrating but I get it… it’s New Years weekend and you’re stuck behind a McD’s cash register at the crack of dawn #thestruggleisreal. However, the empathy felt for the cashier quickly wore off as informs us that they are all out of orange juice. Say what? We proceed to ask if we can wait until they make more only to have him repeat that they are completely out of OJ. Dafuq? Can someone tell me how this is possible? I stood there wondering if he was going to tell me they were all out of egg mcmuffins and hasbrowns next. In the interest of not exhausting our hangover any further, we opt for apple juice instead. Just when we thought we avoided a headache, we find out a bigger migraine was around the corner. The most unprofessional, rude, and disrespectful witch, wearing a manager’s outfit, started bagging up our order. She shouts our number and tosses us the bags and walks away. Zero condiments in the bags and ZERO customer service… I’m not sure why I am surprised because who has ever been to a McDonalds that actually offered customers any condiments? –_– Since our order was a bit larger than the average order, we do a quick check to see if we have everything. Naturally, the order was incorrect. Not only were we missing parts of our order but we got items we didn’t even order and in the wrong quantities, no less. When we try to point the errors out to her, she gives us a look that should be reserved for someone who runs over your dog and laughs about it. Her devil horns begin to show and it felt like her devil tail slapped me in the face as she rips the receipt out of my hand to inspect our claims of her incompetency. As she goes thru the receipt line by line, she still had the nerve to continue insisting the order was correct. Excuse me, lady, but you are talking to a veteran McFatty with many years of McD’s visits under her belt, so there is no way I am going to mistake a plain Egg Mcmuffin for a Sausage Egg McGriddle… Eventually, she caves and starts correcting our order, while she yammers on about how she does not know why the order was wrong. Not a single apology was uttered. We bite our tongues and spare her the«I told you so» attitude because we were now battling the onset of the migraine she was inflicting on us. While we waited for her to figure out our sandwich orders, I reminded her that I still did not get the cups for the drinks we ordered. She flies back to the counter on her witch’s broom to INSIST that she gave us the cups already. She must’ve had a sudden bout of amnesia bcs. didn’t we just review the receipt and determine that certain things were missing i.e. our drinks??? After waiting for what felt like eons, our order was finally corrected… minus the lack of condiments, cream, and sugar, etc. At this point, none of had the willpower to battle McSatan for some ketchup, so we just grabbed our items and hightailed it to the car. Needless to say, our breakfast home from Vegas was filled with very black, bitter coffee and very cold sandwiches… much like that manager’s very black, bitter and very cold heart. I don’t care how hungover or high you are or how convenient this McD’s is to wherever you are… DONOTCOMEHERE!!! if you’re in Vegas and the only options were to go here or Timbuktu for a quick bite to eat, I’d have my credit card, passport, and my neck pillow set for the McFlight to Africa.
Jane L.
Place rating: 1 Valencia, CA
Worst McDonalds I’ve ever been to. The bathrooms we always locked so you have to ask a worker to press a button so it could open and the cashier would get an attitude when the doors wouldn’t work. When we placed our order, the cashier was monotone and annoyed. The woman preparing the food orders was hard-working, fast, and friendly. As for the food, it’s the same as any other McDonald’s. And to make things worse, the cashier handed my dad a wet rag when he said that the table he wanted was dirty. She didn’t even offer to clean it or anything. That’s the epitome of laziness. Dont come here!
Brad C.
Place rating: 1 Los Alamitos, CA
Worst McDonald’s I have ever been to in my life. So many issues that I don’t know where to start: — Bathrooms were disgusting — Menu TVs were broken so you couldn’t even see the menu — Cashier couldn’t tell you anything about food — No ranch for kids’ nuggets — Fries were cold Just to name a few…
Jaime B.
Place rating: 1 Las Vegas, NV
I just been called CRAZY! By one of the menbers at this mc donals in decatur and flamingo! I order a queter pounder de luxe, and the cashier lady ask me medium or large, i was thinking a large burger, so i order a large one!!! Big mistake! It was a big frys! No no no no!!! Dont take your custumers as a fools!!! Anyways i ask to speak to the manager and this girl comes out, make in fun of me! Cause everybody hear she call me CRAZY!!! I never never coming back at this place!!! RUDE!!!
Bob J.
Place rating: 3 Dallas, TX
As McDonalds goes this one gets my higher rating(for the brand) of 3 stars. 1. They have a $ 1 menu unlike many others in Vegas. 2. They give the drink cup when you order vs making people wait is great!(It’s ‘policy’ at most McD’s to make us wait to get our drink) 3. Friendly staff, it’s my 4th visit and I’ve seen smiles each time.
Dylan T.
Place rating: 2 Las Vegas, NV
Jeff, the manager or something, is a retard. Came thru at 5 in the morning. Don’t do that
Mike S.
Place rating: 1 Las Vegas, NV
Worst service I have received. When I got here around 545am there were 3 waiting and nobody up front. There was 1 lady wearing a blue shirt who seemed to be doing EVERYTHING even though there were other employees working, she was the ONLY one with a sense of urgency to help guests! English in here is a foreign language even in front of guests, they don’t care. The only bright spot to this place in the morning is the lady wearing blue and other times a very nice black man who came in at 6am, he is always pleasant and courteous. NOBODYELSESEEMSTOGIVE A DAMN!!!
Juston W.
Place rating: 2 Las Vegas, NV
it’s a toss up for this location and the one on the strip across from four seasons for worst McDonald’s. every time I come to this location no matter what I order a large order for three or just a ice cream cone the wait time is horrible. sometimes you’ll pull up to the speaker and it takes forever for someone to say anything and start taking your order. there’s prob one or two workers in drive thru that do a ok job. I’ve had my order messed up here multiple times also
Mike M.
Place rating: 5 Belmont, CA
Great service! The folks at counter were really friendly and the layout at this location was really nice(comfortable chairs with and decent LCD).
Bebe L.
Place rating: 1 Las Vegas, NV
Wow never in a million years o would think I’ll review a McDonald’s BUT I had such a horrible experience at this very particular location literally few hours ago(07⁄2812:10am-12:50am) when trying to order through the drive-thru, it fckn took them almost a fckn hour! I left before I even had a chance to order, I got so fed up and even 2 cars behind us left as well. What’s even more frustrating is the idiot at the very last window(where u were supposed to make an order) was just casually talking to the first car in front of us for nearly 45 min, NOT even bothering to tell us whether there was something wrong because the wait was just too fckn long! Fck ur terrible service!!!
Rock C.
Place rating: 1 Sparks, NV
Slow and rude at this location, poorly managed store.
Chuck H.
Place rating: 2 Las Vegas, NV
Needed a quick bite before a football camp. The food was typical McDonald’s processed junk(ummmm delicious). The attitude however, was not ok. The lady at the drive through had a really bad attitude and acted as if she were upset that I came to her window. I’m sorry I didn’t mean to bother you with my annoying ordering of food. Nonetheless, you get what you pay for. This entire area can be hit and miss. At times it appears to be overrun with transient folks(homeless), and other times its free and clear. My largest complaint though is the employees poor attitude. Why have her working the drive thru? Ill be honest if I’m in a pinch and absolutely have to grab a bite ill return. But i will not be making any special trips to come back to this Mc D’s.
Junie Bonez Y.
Place rating: 3 Las Vegas, NV
They recently remodeled this place and it looks awesome! The only concern I have is, the seating area. I came here for breakfast a few times and stand around for somewhere to sit down…
Nikki H.
Place rating: 3 Las Vegas, NV
This McDonald’s is super clean and cozy since they did a complete renovation inside and out. Normally I would not take the time out to complete a Unilocal review for this establishment however this location is really nice! It has that College lounge relaxing atmosphere that is welcoming for students and all who want some chill time. Nice comfy cushy black pleather chairs and small intimate tables, colorful art on the walls, easy to relax, eat, study, or use their wi-fi for Internet access. All you can drink serve yourself fountain drinks are always a plus at McDonald’s! The only thing is they do not keep the fresh brewed iced tea or sweet tea out like other locations do so you will have to ask for refills on that. The food is good and the staff is fast and ready to go with your order!
Kuri K.
Place rating: 2 Las Vegas, NV
Mediocre at best. Quality of service is so mundane and unprofessional. I always come in to study since this McDonald’s seems like a nice and quiet place to study after-hours, but the associates here are loud, and sometimes get out of hand. You tend to overhear all the at-work drama and complaints of the workers. It’s barely midnight and they apparently shut off their ice cream machine and don’t tell you until you’re ready to pay. Seriously, what McDonald’s has their ice cream machine shut off? Oh and my apple pie was cold AF from sitting too long and previously over-browned from baking too long. How do they manage to do that?! Two stars for having guests feel awkward during their dine-in and two stars for their inadequate system of delivering less than ok food.
N U K E.
Place rating: 3 Indian Springs, NV
The food… It’s McDonald’s. I go to this location because of the shaded outdoor seating. Unfortunately they only have two tables outside.
Jes M.
Place rating: 1 Moreno Valley, CA
Gross !! Ordered a sausage mcmuffin. Got home to enjoy it, opened the wrapper. The muffin was burnt! Also drive thru took forever
Ryan P.
Place rating: 2 Long Beach, CA
What no Sweet Tea! This is the only McDonald’s I know that does not serve Sweet Tea!!!
Miriam T.
Place rating: 4 Las Vegas, NV
What’s to review about this fast-food chain that no one doesn’t know about already. As some of you may have noticed, I frequently check in to McDonalds every morning mon-friday before work for my QUICKFIX of Premium Roast Coffee. It’s THAT good to me to where I have become an addict. I love when its freshly made and hot… makes my tummy and whole body warm during the winter of Vegas. And obviously, I would not just NOT order breakfast items on the $ 1 menu — hashbrowns and sausage egg mcmuffin to compliment my wonderful coffee. ^_^ This particular McDonalds is like any other establishments. Nothing to really brag about except the fact that its conveniently located to my home and they get you in and out as quickly as possible in the drive-thru. Just make sure you double check your orders, might be missing something.