Mobile Mechanics of Las Vegas

First of, I am all for small businesses! However, the owner of Mobile Mechanic, Steve, is a vulture! DO NOT BELIEVE ANYTHING he tells you. This guy will up-​charge when he knows he can get away with it. Called them to get a quote to examine a second-​hand vehicle I was about to buy. I was informed it was $ 85 which would take 1.5 hours to check. He sent a mechanic, Kevin, who took just 10min to look at the car and said everything was good and collected $ 178.50, said it was from a previous service that was done (I called them a month prior to look at my old car and agreed that they won’t collect unless I get my car repaired from them. I didn’t get my car repaired as it would have cost too much and decided to get a new car instead). PLEASE DO NOT USE THIS MECHANIC for your vehicle repairs! Never again! I will definitely be complaining to the Better Business Bureau of this company! What a jerk!

They come to you, kind and courteous. Very knowledgeable. Fixed my car I had sitting for 4 years in the garage. My car now runs with the best of them and its 20 years old. Never ever will go to another place again. Oh and Scott is the BEST EVER!!!

I called Mobile Mechanics for a second opinion after the first diagnosis of a blown headgasket and recommendation for a replacement engine (my car had less than 90K miles at this point) at a cost or $ 4K. The mechanic confirmed the diagnosis and noted a single error code on my receipt indicating a faulty temperature sensor. I spoke to the owner, who stated that the gasket could be replaced and the engine rebuilt at a cost of ~$ 2K.
This began a long ordeal with Mobile Mechanic and the shitty shop he contracts out to in N Las Vegas, Garcia Auto Repair (
). I had 2 subsequent breakdowns leaving me stranded in the middle of Vegas each time after less than 25 miles of driving.
The bottom line is that they failed to replace the faulty sensor, which resulted in the head gasket blowing a second time. Because the engine block could only take one round of resurfacing my engine was irreparably damaged due to their negligence. Mobile Mechanic forced me to pay for parts for the second head gasket even though they gave me a 1 yr, 10K mileage warranty. The head of the shop told me, «You can just keep bringing it in when it breaks down.» The Mobile Mechanics owner refused to take my calls at this point, so I was screwed. I was afraid to drive my car lest I be stranded in miles from home, so I ended up having to spend the $ 4K to get the engine replacement at the first shop.

Blake did an amazing job for my wife and I tonight when we had a roadside problem here in Las Vegas. Blake was fast, thorough and great to deal with. I cannot recommend Mobile Mechanics of Las Vegas strongly enough. I’ll use them again anytime the need arises and I’ll specifically request Blake.
Peter

We were travelling through Las Vegas in our RV and the dash AC stopped working and one of our rooftop AC units went out. Kameron, the mechanic came out and charged our AC in the front dash, we were quoted $ 265 from his boss on the phone but Kameron tried to up charge us an additional $ 200. I should have known not to let him come back and work on our roof top AC unit! He quoted us $ 1850 for labor and installation for the roof top AC unit. It took 2 days of talking to him on the phone and waiting for the unit to arrive in Las Vegas. He showed up late in the afternoon, spent 1.5 hours installing it and then charged us $ 2345, $ 495 more than was quoted. I should not have paid the additional $ 495 but we were just too tired and wanted to get on the road. I am sure some of the other mechanics that work for this company are honest but if Kameron shows up, turn him away!!!

I am very upset with their service. First of all they charge $ 125 per hour. The mechanic work on my truck for half an hour and claimed to find the problem. So i go ahead and pay him forward for parts and labor. He comes back to finish the job and turns out its not that. He still kept what i paid labor and parts and continued to charge me for more work. The guy didn’t know what to do so he calls some other guy to tell him how to fix it. Well he never gound the problem and i paid out of my pocket $ 500 and my truck still won’t turn on. Don’t hire these guys.
I hired another mechanic who found the problem in like 10 min. It turns out that my starter was damaged and needed repair.
Now i will file a complaint agains this company. Don’t be fooled!

My sons car died in a 7eleven parking lot and mobile mechanics of Las Vegas just happened to be parked in the lot. We asked him to look at the car and he diagnosed it as a bad alternator. We went to O’Reilly auto parts and got one. We called in and ordered service. They were very prompt and called us right back. The technician was there in less than an hour. He discovered a broken bolt and I quickly went to the hardware store and got one while he patiently waited. Brought it back and he replaced the alternator in just a few minutes. He then jump started the car and checked the battery. Price was more than reasonable and we were very happy to get back on the road. Did I mention it was over 100 degrees outside? Thanks to Derrick! We are very pleased with the service we received. I definitely recommend this company.

If it was possible for me to give no stars I would. I called to have on site battery replacement. After waiting for over an hour thinking someone was on the way. I called back to find out no on was on the way and that I would have to wait another 45 mins. When I asked for a discount on the service for having to wait the «manager» told me «no I can’t discount the service» when I asked why he followed with «uhhhh because I don’t want to.»
You’d be wasting your time and money on these people. They don’t have the customer service skills to keep people coming back.

If I could give them a –5 I would! This place cost us $ 6,000 after they worked on our RV. A job that we were quoted as taking 4 hours took 4 days and after day 4 they ruined our RV! We asked them to replace the bearings in our front wheel they discovered that they brake line had rubbed and needed to be replaced. So we had the replaced it. After their work our brakes did not operate correctly, mind you no brake issue prior to their service. We found out that the ABS is now shot. Due to the manufacture of the RV this would happen if the brakes were bleed incorrectly. Well this company has refused to take any responsibility to the damage that THEY caused. So we now need to fix what the broke plus we are out the money for their time that we paid them to break what wasn’t broken!!! We may need to seek legal action against this company.

Don’t like it
Charge you two times more in town
For 120 $ they charged me 389 $
Chose for better one not this

These guys are great. Our Classic Chevy Van would not start. We called mobile Mechanics of Las Vegas and within 1 ½ hours Kevin showed up at our house. He found the problem and reset our ignition switch and the Van ran fine. They did not try to sell us a starter or a new switch he just fixed our problem. We will eventually have to replace the switch and when we do we will call. Mobile Mechanics of Las Vegas. Thanks Kevin
Scott Harris

So undecided

Mobile Mechanics arrived on time, did quality work, showed interest in fixing the problem properly. Keith the mechanic was professional and quite knowledgable. I highly recommend Keith and Mobile Mechanics.
I’m usually suspicious of mechanics, but it was obvious Keith assessed the problem, then executed a plan. I’m a satisfied customer.

They are thieves an liars. They destroyed the car instead of fixing it and refuse to refund their outrageous prices even though they never fixed the problem they were called for.
The office is rude and disrespectful. They yell over the phone and refuse to listen as to why your upset. And they use profanity for customer service. All in all I would never recommend these people to work on the car of anybody I have ever met.

These folks seem pretty available. When I called, they told me they could have someone to me in an hour. It took quite a bit longer, but these folks can save you the expense of a tow! If you’re ever somewhere and need your car jumped or a small fix, I’d call them first!

Our car battery died, and after a jump from AAA, it wouldn’t hold a charge. AAA didn’t have the starter battery available. Steve had us meet the mechanic at the auto parts store so the mechanic would be able to install it right away. Turns out the auto parts clerk had the wrong part. The mechanic was awesome. He spent the next two hours running my boyfriend to another parts store, trying to rig an alternate solution, and attempt to jump the car again and again. At the end, it turns out it is a specialty part and we were stuck in Vegas until the dealership opened 2 days later.
Steve and his team were incredibly patient and the mechanic was incredibly patient and went over and beyond what was required of him. He felt so bad for us and was incredibly human. Will recommend them to anyone!

BEWARE OF THIS COMPANY FOR THEY ARE SHADY CROOKS! DO NOT CALL THEM FOR HELP — WHATEVER YOU DO!!!
I am from Los Angeles. My gourmet food truck would not start after catering an event in Vegas. I called Mobile Mechanics of Las Vegas as they were the first listing on google & I was in a hurry to get back to LA for another job I had to cater that same night. I was told by their dispatcher that the mechanic was finishing up another job and that it would take at least an hour for them to arrive to diagnose our truck. She told me the diagnosis would cost a $ 125 service charge then whatever the problem was would be additional. OK fair enough! I was on the phone with her for all of 2 minutes when she asked for my credit card. This was prior to her even sending anyone to look at my truck. With a bit of hesitation I gave her my Visa number. She said she would call us when someone was on their way. We continued trying to start the truck & within literally 5 minutes it turned over & started. We had previously been having a sporadic problem with the truck starting for the past week. I called the dispatcher back & told her we were able to start the truck & we were headed back to Los Angeles. I preferred to have my own mechanic fix it when we got back. She placed me on hold & put a male on the phone who told me that they already sent someone so they were charging me $ 125 for the service fee. I told him that I had just 5 minutes before spoken to the dispatcher who informed me that I may as well go to lunch as the mechanic wouldn’t be able to come look at the truck for at least an hour. This guy would not let up & when I checked with my bank (after I got off the phone with him) he had already billed through the $ 125 for the service fee. What repair shop charges you before they even look at your vehicle??? These people are not on the up & up but I tell you what! They messed with the wrong person this time! I filed a fraud charge with my bank who assured me that since there was no signed paperwork & since no one came out to look at the truck they had no grounds to charge me that service fee when they did nothing to my truck. Sometimes you have to play hard ball with people. What a way to run a business! Sheesh!!!

Last night this place saved me! I went to my mom’s and noticed that my car leaked a bunch of coolant. I didn’t want to drive my car and damage the engine so I called accurate mobile mechanic and they said they couldn’t come till 7. I called at 8pm and left several voicemails and none were returned. So I called here and they told me they couldn’t get anyone out until the morning. I think they heard the desperation in my voice and they called back and a friendly mechanic came out in 10 minutes. I think his name was Cory but I’m pretty bad with names. He was able to fix my leak and make sure nothing else was leaking! I would totally recommend them to everyone!