Moore Air Conditioning and Heating

We have always used Carls A/​C, but they weren’t able to help us with a new unit since we moved into a mobile home. I called Moore along with some other companies, and what sold me on this company was the employees. They were really nice and really worked with us. I am completely happy with my new A/​C and would use them again. Wonderful employees, polite, honest, caring, a great family business.

It was 100+ degrees, and the AC just stopped working in the middle of the night, I originally called the property manager, their tech simply told to wait a couple of days because they were too busy, who would accept this for his family, thanks god I called Moore and spoke to Debbie, immediately schedule a tech in the next few hours, thats how human should be treated, thank you mike.

WOW This company is AWESOME… We love them they are COMPLETELY HONEST with what is wrong with any heating or air conditioning problem, there prices are GREAT and as well their customer service is OUTSTANDING.
We’ve tried MANY other companies out here in Las Vegas and they sadly were RIP OFF’S. Seriously I would NOT LIE when I say that our experience with Moore was the BEST we have found and that is with ALL HONESTY.
In this day and age their are a lot of rip off artists… especially in Las Vegas…(right) lol we learned the hard way. But now we know where to go for heating and air. Only Moore.
Thank you for your outstanding service… ANY BAD REVIEWS on here I would not understand why? Because these guys are like old school HONEST in estimates and just GREAT.

Great company. Called them up Shannon answered the phone. She was great and quickly got someone come over and see what the problem was. Our service employee named Jason was awesome and gave us great information. He quickly changed the ignitor and briefed us on operating the unit and warranty. Will definitely use them again.

Thank you very much for saving my family several thousand dollars. I was hours from spending $ 12’600.00 on an a/​c unit from One Hour Heating and Air. I called Mike at 9:30am in the morning. Mike had all the metal work completed by 12pm and he had the a/​c unit installed on my roof, working and cooling my house by 4:30pm the same day. Not only did they get the job completed in a professional quick manner, he saved my literally thousands of dollars. Moores changed me half the price for the same unit with the same warranty. I am truly thankful for what Mike and Moores did to solve my a/​c issues. I recommend them to anyone. And just to let you know, the technician was also great. Very very professional and helpfull

The company’s name should be Moores air conditioning extortion.
I don’t know where these good reviews came from as they pushed me into actually using them for AC repair. Long story short, my tenants air-​conditioning broke while I was out of town and I needed somebody with experience to look at it. Called Moore’s which seemed reasonable over the phone and they came out to service it. Ended up being the starter cap, which is a $ 20 part and 5 – 10 minutes of total labor to replace. You can research this on line to see that I am telling the truth. Moores charged me $ 270 for this repair even though it took the technician less than 10 minutes total to diagnose and replace. I would’ve done it myself if I was in town but really had no choice b/​c my tenant needed AC. Talked to the manager about the cost and he explained to me that the cost covers things like their ‘employees gas, medical insurance, and keeps the office lights on at night’. He told me he would give me a company discount to lower the cost to $ 240. Needless to say, this was not the response I was looking for and I felt completely extorted by having to pay the equivalence of $ 1200 per hour in labor. Also found out that before I had even paid them the worker had already installed the part, so I was kind of stuck with the bill regardless which was also very shady. Will not be calling Moore’s back if I have any AC issues in the future.

Being without AC in the hot Vegas summers is no bueno. After experiencing close to a week in a hotel waiting for our home warrantee repair company (AHS) to find a part for our AC unit we listened to friends and called out Moore Air Conditioning and Heating to take a second look. After confirming that in fact our compressor was shot and needed to be replaced we thought that we were stuck waiting the 4 – 6 WEEKS that AHS told us they would need to find the part. Kudos to Jason and Wayne at Moore to find what we needed in five minutes! They expedited the part to arrive (expensive but cheaper than a month in a hotel) and had it installed less than 6 hours after the part arrived at the airport. We are grateful to Wayne for his diligence to make the instillation perfect and to Jason for his professionalism in following up with us in a timely manor. If you are looking for great and honest AC repair in Vegas please look no further and call Moore. They get the job done right the first time!

I can not say enough good things about this company. When my upstairs AC unit in my house went down in the middle of summer they had a technician here within an hour! Eric, the technician was a down to earth, HONEST and had everything working quickly.
He came back the next day for another random problem and solved everything, again, without racking up $$$. Call these guys first, they will do everything in their power to keep you from breaking your bank and get the job done right!

Jason and his assistant provided a free 2^nd opinion after #1 Plumbing Heating and AC tried to charge me as much as $ 1,400 for an AC repair, they said everything was perfect and the part that the other company said needed replacing was perfect! Finally a honest AC repair and maint company. They also install new units. Very progressional and sharp team that are clearly honest! Before you allow another AC repair place rip you off for hundreds to thousands give them a chance!

I used these guys to fix an HVAC issue that I had after a wind and rain storm. There was water coming down through my ceiling, through the air filter and on to my carpet upstairs. I put a bowl there hoping it would stop, but after three days water was still dripping on my carpet. My filters were sagging and by then, discolored. I didn’t want to replace my air filters and have those ruined again, so I called Moore Air Conditioning. They came out next day, got on my roof, found out that my drainage pan was clogged with debris from the storm and full of water. Every time the wind blew a little bit, it was coming back into the house. They checked everything out, fixed the issue, put in my new air filters that I had bought and were on their way. The total cost was around $ 100, way lower than I expected, I was expecting to pay a few hundred for a guy to crawl on my roof. Service tech was very friendly.