Northeast Animal Hospital

Dr. Castro is hands down the best. He was great with my dog, my best friend, and he put us at ease. We’ve been having a horrible experience with Banfield, and this was just beyond the best service we’ve had. He was so nice that he brought my friend to tears. He was compassionate and understanding and showed us so much empathy. I can’t believe it took us this long to find him. I am impressed with their prices, bedside manner, and 100% customer service.

Best price in town for doggie dentals! Dr. very friendly and knowledgeable. Staff excellent! Very satisfied.

last night on our way home from the dog park, my fiancé and i passed a dog that was hit in the middle of the road and could not move. we pulled over, thankfully there was someone that blocked traffic from hitting her. when we got to her, she was bleeding from the face (eyes, nose and mouth). she could t even move, we had to carry her into my car and take her to a vet. unfortunately it was just reaching 8pm and I couldn’t find any vet hospital open and calling animal control was absolutely a waste of time (the rep said they won’t come get the animal unless it’s dead).
well, we were 7mins away from this hospital, we pulled up just to check if someone might still be in the office, knocked on the door and no one responded. right before we pulled out, a woman walked out and I jumped out the car just to ask if she knew a place or could help in anyway. besides her huge ATTITUDE and rudely reminding me that they’re closed, she was extremely snotty about it and didn’t even care to help.
I was so hopeful that this being a ANIMAL hospital, that regardless of the time, they would at least be concerned. for gods sake, this puppy was trying its hardest to breathe and couldn’t. I would NEVER recommend this place to ANYONE!
needless to say, after 4 calls & driving to «city limits» we got animal control to come out and pick her up to take her to a ER hospital. unfortunately, when we called the shelter they took her to the next day, she passed away upon arrival.

I have been to NE Animal Hospital twice and both times I have been very impressed. Their prices are more than fair and I will not go anywhere else going forward. I told them when I was coming. I got there and I went right in for my dog to be weighed. The Dr came right in after to do the vaccinations and was very nice and the entire appointment lasted 10 to 15 minutes. I have had bad experiences in the past with checkups where different vets will charge for so many extra things and I love how straight forward they are with me. I was charged exactly what I was quoted on the call. Don’t let me forget that my dog walked out happy and never had any anxiety which is most important!

Dr. Castro and his staff are the best in town. They really care about the animals they see. When we lost one of our cats that we’d had for over 12 years, they sent a condolence card. I won’t trust my furry family members to anyone else.