Okay so after my experience with the O’Reilly’s on Spring mountain, I come here to the one on Decatur. As soon as we walk in we are greeted. The guy helps us and we told him of our experience on Spring Mountain. He apologized and was extremely helpful and helped us get a new battery. This is the kind of service that makes me come back. I hope corporate looks into the service issue as I like O’Reilly’s overall better than Autozone.
Ardys R.
Place rating: 5 Las Vegas, NV
I have been to this location a couple of times and both times the guys were SUPER helpful. I was making small purchases and they treated me like their best customer.
Michelle S.
Place rating: 5 Las Vegas, NV
One of many new stores and it’s pretty big for a non hub. Reasonable pricing, and friendly staff. I come here since it’s right by the house. Never left unsatisfied or without the part I need. They can order what you need if it’s not in stock. I like to check out the closeout rack because sometimes there’s hot wheels cars, microfiber clothes, & shop towels that I can’t seem to buy enough of. Plus you can find things you never realized you needed on close out specials. Grab it while you can and save it for later.
Griselda M.
Place rating: 1 Las Vegas, NV
Rude and not very helpful staff! I went to buy a break light boult and asked the clerk if it was easy to instal… Guy said«I have no idea» after that he turned around and left
Kevin K.
Place rating: 5 Las Vegas, NV
Friendly and efficient service. The clerk found similar but less expensive battery for me without my asking.
Alie K.
Place rating: 1 Las Vegas, NV
I went here to exchange a part(oil drain plug) that I purchased from another location that did not fit my car at it should. It turned out the package contained the incorrect plug(from the manufacturer). When returning the part, the guy at the counter asked the supervisor what to do with the part I was returning… He said ‘Re-sell it. We have to for inventory’. So you’re going to try to sell it to someone else knowing it is wrong??? That’s horrible.