Party City

The day time staff is really helpful and positive here versus the evening and weekend staff. Very clean and organize. Always in stock!

I would put 0 if I can. Want me to wait 45 min for 3 balloons?! Just lazy. I have a graduation in a hour and you want me to spend 45 of that waiting on 3 balloons. Why is there only 3 employees and 2 of them not doing anything?

Ordered some balloons for my daughter’s first communion and forgot to pick it up… went back a few days later to see if I could just exchange it for a graduation balloon bouquet and I was in and out in 10 minutes! Thank you Mary-​Chris and Marry for your speedy and great customer service, I will definitely be back :)

Wonderful staff, the ladies went out of their way to show various balloon choices and created some on the spot. Best visual!

Tacky crap, poor service and general bleh ness. Take your business online. Waste of time.

Lines were long, once to the counter the service seemed ok. ALWAYS get the high float for your balloons, I picked mine up Saturday morning, by the afternoon they were on the floor, the party was Easter Sunday! Kudos to the clerk who called to verify my order, even though I picked out the balloons I wanted they didn’t make it to «filling» day. Pay the extra and get the high float!

It’s cute. Lots of fun stuff for parties. Visited about a month before Halloween and they had an impressive selection of costumes and decorations. Customer service is okay. Decent store!

They Have A Good Selection Of Costumes And party supplies. Some of there items are on the higher priced end and some things are not. The place isn’t too crowed which is nice. I’ll come back to get certain things I know are cheaper here then anywhere else.

The best party store I’ve been to. Tons of supplies for different themes, plenty of nice people to help, quick balloon inflation, and chairs to sit and wait. Great place.

I am torn between 2 and 3 stars for this place, but I went with 3… it is probably more a 2.5. Sometimes I have a great experience here, but more often, not so much.
I feel bad because some of the staff are really great and helpful, but it is very inconsistent. The lines are almost always out of control, and they seem really unprepared to handle more than 3 people at a time, which always strikes me as odd because it is a giant party store!
I ordered balloons a week ago and waited in line for the one checker, and told her I wanted to get a balloon bouquet. She had me walk back and forth up front to pick out balloons which held the whole line up behind me. I felt bad and got a ton of death stares from people waiting, but there didn’t seem to be any other way to get the balloons I wanted, and no one else came up to check out people behind me.
Then I came today (at 11:45) to pick up my balloons (supposed to be ready at 11) and they weren’t even blown up yet, so I had to wait while they did them. Not a huge deal really, but they make such a big deal about taking down all your information (email, name, phone number, pick-​up time) that you would think they would actually have them ready 45 minutes past the time they were supposed to be. The guy was nice and apologetic, but the girl he looked at when questioning why the balloons weren’t done, just said she forgot… okie dokie then :-\
However even with all that said, I know I will be back. There really isn’t anywhere else you can find such a large selection of party supplies, Halloween costumes (although the place is a mad house zoo all of October), or holiday items. I just wish the staff were a little more on top of their game over there.

The best place for party planning! The staff is extremely helpful from beginning to end. Made sure I had everything we needed and were very responsive with kids. The staff was helpful on best selection and plan for balloons, they were helpful in helping me find what I needed and also everything was ready to go right when they opened the doors with no waiting first thing.
Their system of having emailed receipts and finding receipts in the computer is very efficient too rather than having receipt paper.
The selection of dress up costumes, kids party supplies is the best in the valley. The store is very organized and good selection. Good party store but the customer service definitely earns this place top rankings for me. Things that make party planning simple are great!

I put off buying a costume for too long, but long story short, I got what I came for.
I needed a full length red cape with hood, and not only did they have it, they had a bunch!
Price was a bit higher than what I think it was worth, but hey, that’s retail, right? especially for waiting too long. Cest la Vie.
Party city is always my go-​to party supply house, for everything. Keep it up guys.

I went to party city for decorations for my child’s birthday and to purchase a costume for him for Halloween. Everything I needed (and more) for his party was in stock. I also ordered balloons to be picked up. They were fast and courteous for the initial sale and when I came to pick up my balloon order. I also had to return to the store a third time because the costume that I purchased was missing items out of the package. I went in expecting a fight (since that seems to be the way things go with customer service lately) but the girl at the counter was very pleasant and she apologized for me having to come back. The store associate went in the back and got the missing pieces for me and she apologized as well. Very good shopping experience. I appreciate that they take care of their customers when something is wrong with the purchase.

Party City is my go-​to party store. I especially love to stop by and browse during October because their Halloween selection is top-​notch. This location is clean, neat and organized. The prices are good and their party supplies are thoughtfully organized by theme. They also have a huge selection of helium balloons in every imaginable shape and size. The reason I’ve knocked off a few stars on my rating is the checkout scenario. The line is always out of control no matter when you are shopping. The employees aren’t the greatest here and it takes FOREVER to checkout. If you are prepared to wait, you’ll love this place.

Went here today and literally had the crappiest service. It was only 7PM, and there was about 6 other people in line while only one cashier was working while the other one was hanging out behind the counter eating. Where is the professionalism? 1 Star, should be 0 stars.

I love this place!
They have not only costumes and balloons…
They have the most amazing disposable table settings… amuse bouche style forks (I have an obsession with «tiny» forks) and tons and tons of party supplies for any occasion.
The most resent trip I bought two «beer tub» style red rubber ice tubs. They are one piece molded and have handles on the side. They worked perfect for my Unilocal party. At &7.99 I thought it was a great bargain because they can be reused over and over and I don’t like the look or clumsiness of those big metal tubs.
I picked up some square cocktail napkins that were plain white and fit in my barkeeper organizer and also some cocktail drink straws. Both items I had forgotten to get on Amazon with everything else and the prices even though they were slightly higher were not completely ridiculous.
I have been here MANY times to get balloons for all different kinds of occasions. The workers are super nice and always helpful. I have bought several costumes and costume makeup here before and once a costume was a little too big and I took it back NO PROBLEM and got a smaller size. How nice!
I really want to throw a Tiki theme party because their decorations (blow up palm coolers, tiki bar shag to wrap around bar, super cute grass skirts) are super duper cute! All the items would be AWESOME for a pool party for sure!
PARTY!!!

Last minute Halloween costume shopping, they didn’t have any of the costumes I wanted. Wario was nowhere to be found, unfortunately. Service sucked. The girl working there had moved like a snail and clearly didn’t want to be there.

Honestly, the only time I come here is during Halloween to browse for Halloween costumes and accessories.
I have never actually purchased anything here, but they have a pretty good selection. I have to say that the staff is hit or miss as far as customer service goes. We were at first helped by a very enthusiastic sales associate who was eager and willing to get us anything we might need from the back room and then when we actually did need some assistance we could only locate a very sullen and low-​energy associate that acted as if our requests were cutting into her standing around and acting bored time.
Overall, the store is good and has a lot of options and is a nice well-​kept location.

Wow! This place is a party planner’s dream! They have lots of goodies, favors, decorations, etc. at great prices (esp. the favors). They had an Easter section (as I’m writing this in April 2011) and a clearance section in the very back aisle. I received great customer service and the store was so clean & organized that I didn’t really need help finding anything. I adore this store!

I LOVE that they have a candy and prize section here! The candy section is like a mini Willy Wonka factory.
Every time I’ve been here I’ve left with everything that I sought put to get and on occasion some extra’s. The employee’s always seem to be in a great mood, helpful & curteous. This location is so much better than the Eastern location in Henderson.