Planned Parenthood

I have never been to a planned parenthood before, this experience was not the best. Although the girls at the front desk were really sweet and Dr. Koby was a doll I am very disappointed. The nurse said that they needed to collect a urine sample, she did not tell me it was for a pregnancy test. I knew 100% for a fact that I did not need a pregnancy test. They charged me for it. Had I of known they were doing a pregnancy test I would have said no. When I gave the girl at the front desk my paperwork she quoted me a price of 80 – 100. After everything was done they told me it would be 176.00!!! I have insurance, they knew that, they never even asked for the insurance cards. I only had 122.00 they were at least willing to work with me and give me a break on the price. All in all I would not recommend this place.

Not happy with this location. At all. I have never been to a Planned Parenthood that wouldn’t work with you on the price at all. I do have insurance that runs out in a month that they said they wouldn’t accept so now I’m paying nearly 200 dollars just to get a shot and an unnecessary «consultation» even though I had the same consultation for the exact same thing three months ago. As everyone else said, wait is ridiculous. I’ve been waiting 40 minutes. I’m the only one in the waiting room and haven’t seen anyone go in or come out the entire time. What are they doing back there? Now that I know I’m paying an exuberant amount to be here I’m not happy waiting.

I thought these clinics were supposed to help women in need of health services, instead they are a big scam! They asked if I had insurance. I said yes because it is now currently against the law to not have it and I am on my dads plan. My bill was 115 $ just for the doctor to make me wait 20 minutes feel my throat and ask me a couple questions when I was told it would be 50 $. It turns out it’s only 50 $ if you don’t have insurance which they neglected to tell me so they could scan me out of more money. These services should be free as they were for all the highschool girls that go there behind their parents backs for free. What a rip off!

HORRIBLE !!
I live right around the corner and would rather drive to the location on the opposite side of the town.
EVERY TIME I call ahead for my pills, they give you a specific time they will be ready I usually give it an extra hr after the ready time and I get there and I’m STILLLL waiting an extra 45mins-​1hr.
Every one at their front desk is rude. No please or Thank-​you.
THIS location really needs to be looked into more. I cannot believe how horrible this location is.
I would NEVER recommend this location to anyone!

Waited over an hour for a pill consult, even though I had an appointment. WTF is the point making appointments if I’m still gonna be there all day?!

The staff was great and very helpful but I’m giving it one star due to the fact you have to pay for everything! This is the 1^st location I have been to where you have to pay. Other locations I have been to base it off your income this one doesn’t due to them losing their funding. :(

If there was an option for 0 stars– this is what this place would get. My appointment was at 10:30. Being a very punctual person I arrived 15 minutes early to fill out necessary paperwork as it is my first time visiting this location. I sat in the waiting room for over an hour– very patiently might I add, until I decided to go ask why they hadn’t call me as there were several other woman who arrived after me get called back way before me.
So– I approach the counter and the woman who helped me asked my name after telling her that I had had a 1030 appointment and they hadn’t called me. They start whispering to each other and then pretending that my chart was the «next one up» which in all actuality wasn’t the case. They had lost track of my file and had completely forgot about me. Like hello! Pay attention to the people in your lobby. It’s not rocket science.
After I approached they counter they called me back in the next 3 minutes took my vitals so on and so forth. I was then told that they were waiting for a room to open– and as soon as one opened up they would call me back again. But until then head back out to the lobby to wait. It was another 15 minutes before they called me to go into the room and another 25 for the doctor to come see me.
My procedure –getting an iud removed literally took 30 seconds. I was in the presence of the nurse practitioner for literally 5 minutes– she was nice– took her time with me; not that I needed a whole lot and was professional. Honestly she was the best part of this entire experience.
Having said this– after I got dressed and was finished I was then told again– that I needed to wait in the lobby because she needed to «grab my chart» to pay. Seriously you quoted me over the phone. Here is my card charge it and let me leave.
*two hours and counting — still waiting in their lobby.

This place is terrible! The waiting time is ridiculous. My initial visit was 2 hours with a $ 50 fee. For what? Just a few simple vital signs that I could have taken myself. I am a regular at their Charleston location and I love it. I am in and out of there in less than 5 minutes. But today, I have been waiting for my BC Pills for over an hour. Flamingo location is NOT RECOMMENDED! And the staff is rude too.

I visited this Planned Parenthood location on a Thursday afternoon around 3 pm. I had made an appointment over the phone the day before. When I arrived, there were just a few other people waiting. I waited no more than fifteen minutes for my turn.
I’m surprised by the negative reviews about this place because every single employee I encountered was incredibly sweet and more importantly – very professional. Every single one of them also knew what they were doing and were able to answer every single one of my questions. Maybe I was just lucky that day, but even if I had to wait for an hour, I’d return to this location because of the level of professionalism of its staff. They were not only friendly and knowledgeable – they also helped me feel at ease during all the procedures I underwent.
Overall, I’d recommend this place to anyone needing their services (more information on their website). I personally didn’t have any issues waiting and neither did the other people I encountered (so it seemed), but just in case, I recommend calling ahead to make an appointment.

Going through bookmarks and saw I had yet to review this. This place is just bad. I had to go here multiple times for my birth control as well as an annual appointment and the entire office seems to be in apathetic disarray — no one is organized, no one is communicative and no one cares.
On multiple occassions I had to wait an hour for a REFILL in a waiting room that wasn’t even half full. No reason, no apology.
These people claim they are here to help. Do not believe it. They do not care about you. They just want you to pay and leave.
I told a lady behind the counter that I was trying to get birth control for a vacation so I wouldn’t miss any days and it just seemed like the biggest inconvenience ever. Sorry that I am trying to look out for myself.
My birth control comes in the mail now finally — I was told for almost a year that it would be «next month» when I came in once a month or once every other month.
I dread the day I have to step foot in here again.

Iv come to this location for a year only because its close to my house and its horrible. Even with early morning appointments I still average at least a 1 hour wait time. No idea why it takes them this long for a shot that takes 2 minutes.

I do NOT like these people.
The staff is derelict and mean.
I’ve been to a number of PP locations in 2 different states and this is the worst one I’ve ever been to.
Ladies, if you value your va-​jj, sanity and your wallet — go elsewhere.
They refused to start me on birth control after I was only able to get one pack for the HOPE consultation. I MOVED! What did they want?
They definitely run this place like a business and only a business. No free condoms with donation, charge an arm and a leg for everything. Very nonchalant staff.
I went to another one off MLK right after I went here because I was turned down and desperate. They gave me free condoms of all kinds, signed me up for 12 months of pills and it only cost me $ 25. They even knew I went to the other location and asked if I wanted to be transferred to theirs. Of course! Because they’re not assholes!
I will never go to the Flamingo location again, even though I have to drive to the other side of the valley for the other locations.