Rudest server known to man. I think her name was Niqua(sp) she was the most rude person we experienced in Vegas. Im not sure how shes even got a job. She tutted at me, shouted what, never said please or thank you, snatched the money out my hand and leaned on the till with her head in her hands not even bothered staring into space instead of serving. We were exhausted and starving sufering jet lag otherwise i would of asked to speak to her manager. However the food was lovely and i loved the biscuits.
Sichelle X.
Place rating: 3 Las Vegas, NV
I have gone to this Popeyes serval time. Servers and cashiers are nice but today at 15:53pm April 11, 2016, I have received hot and cold fries. Didn’t remove the old ones they just put hot fresh FRIES on top watch them the whole time. Then the African Amercian cashier asks me if I want cold fries I said hot ones. why ask me that question when I got mixed hot and cold fries anyway. Unprofessional of him and another employee. The chicken was nasty I was hungry neither my son’s nor myself ate. Sorry, I stop especially if I received old food hot and cold fries. Dissatisfied completely with store 2295, cashier Cornell, and employee. With a place of business being empty, why have so much chicken up that person will receive hot cold nasty food. I expect all food hot and fresh we’ll my wing well here’s the picture. I want my order redone fresh my # 167 Time 15:53pm April 11, 2016 the picture of the wing from pop-eyes today.
Robo T.
Place rating: 3 Rough and Ready, CA
Soooooo I had to go on a slightly-drunken midnight spicy tender meal run. I was going to go to the Popeye’s in the food court on the other side of the street a block down but it was too much of a hassle. Instead I hit up the location at Excalibur about a half hour before closing time. Sadly the chicken wasn’t the freshest however the fries and biscuit were absolutely very fresh. This wouldve been four drunken stars if the chicken was fresher. It was still delicious and still absolutely exactly what I needed.
Tracie L.
Place rating: 1 San Diego, CA
If I could leave this place negative stars I would. We were recently in Las Vegas last weekend. It was late at night/early morning after playing tables all night we went to the food court in search of something open. Great! Chicken at Popeyes sounded better than McDonald’s. Wrong. My boyfriend waited in line(there was no line) for close to twenty minutes and was ignored. I had already ordered food at the place next door and sat down with it before they even looked at him. Finally someone asked if they could help him while he walked away. Extremely rude classless people. Would rather sit there and talk to each other than do their job. Disgusting service.
Pat D.
Place rating: 3 Richmond, Canada
Everyone has hyped up Popeye’s chicken for me for years. So I finally had a time and a stomach to give it a try here last week for a quick dinner. The chicken itself was not bad, but definitely not worth the hype imho. It is pretty much on par with Church’s and better than KFC. Fries are satisfactory. Nothing too special to rave about. But the gravy is definitely not as good as Church’s or KFC. There was way too much black pepper in it. Not sure if I just came to a subpar location, but I hope it won’t be the same experience the next time I try Popeye’s.
Wuz K.
Place rating: 3 North Webster, IN
Decent chicken juicy and tender but thick batter and super greasy. Didn’t try anything else but I did try both the spicy and the mild. Both types were well seasoned and flavourful. Chicken pieces were a good portioned size. Decent fast food fried chicken.
Hector H.
Place rating: 1 Fontana, CA
I love Popeyes but this location is a straight joke! All the cashiers have bad attitudes and the worst is after getting your food and ask for sauce they want to charge you! One cocktail sauce for a ¼ lb of shrimp.lol. Won’t be back.
Thi T.
Place rating: 1 Norwalk, CA
The little girl at the cashier, is a bitter bitch. She didn’t smile. She didn’t put down to go. She shouldn’t be working if she unhappy.
Lucretia H.
Place rating: 5 Chicago, IL
I enjoy coming here. everyone id nice and helpful and thr food is always hot, and the service is fast
Chanet K.
Place rating: 5 Las Vegas, NV
Not only is the food bomb but this location there is a woman cashier named Elizabeth who is a really great customer service oriented employee. She knows the entire menu like the back of her hand and is very thorough when taking your order. You can tell she is proud to work here and takes pride in her job. Out a smile on my face :) plus the order was correct and tasted so yummy! Thanks!
V. S.
Place rating: 1 Las Vegas, NV
1 star, for consistency. — Food is the same(I guess ok). — Always missing at least 1 item. — Bitchy ass attitude. Thank you Popeyes.
Alyson M.
Place rating: 1 Riverside, CA
Alright so I work in the food service too so one of the things that I am always conscious of in similar food places is the line that they are dealing with. I’m very patient and I really don’t mind waiting. My problem was that after waiting a few minutes to order I did order and I got a five piece tender and a water, just a water for a drink because I really don’t like soda(I know what a weirdo). I saw on the screen that they charged me extra for this but didn’t see how much. It didn’t really bother me because I did want the water because I won’t drink anything else. So then there’s the wait for the food. My friend and I both ordered something, her after me so I waited for the food and she went to get us seats. When my order was called the man handing out orders informed me that they were out of waters and asked what else I would like. I told him that I didn’t like soda so I’d just get a refund. He went over to his manager and told him that I wanted a refund the manager asked if I just wanted it for the drink or the whole meal. I told him just the drink and he went back and told his manager this. Mind you these men are behind a very small counter and close to me and I can hear every word they’re saying. The manager asks the other man if he’s serious and the man scoffs and says ‘ya over twenty cents how dumb’ the manager tells him that no they will not refund my money and to just leave me standing there. At this point I’m outraged and I can’t believe that that is how a manager handles the situation. I waited on my friend’s food and when the man called it I looked him dead in the eye asked about my drink and he just kind of mumbled something so I asked if I could talk to the manager and he said the manager was busy and wouldn’t be able to speak to me and asked me if I could step aside so other people could get their food.
Jackie A.
Place rating: 1 Downey, CA
Horrible customer service, super slow, and the girls there looked & acted like they didn’t even want work, Bad attitudes. Got my order wrong. They need to greet and have a smile on their face.
Amandine J.
Place rating: 1 Berkeley, CA
Chicken was good but horrible customer service. The lady who took my order was awful, sighed out loudly because I wasn’t quick enough to choose — first time there and they didn’t have non-spicy tenders. In the end they even forgot the biscuit in my combo meal… To be avoided!
Edwin P.
Place rating: 3 Las Vegas, NV
Oh Popeyes, #11294. Why are your employees so discontent? Is it because who owns you? Popeye’s at Excal: are you owned by a massive jerk? This bad boy is in the Excalibur King’s Court: a food court with Popeye’s, Hot Dog on a Stick, Smoothie King, and some other fast food eateries I cannot remember right now.(McDonald’s is probably there, since that POS is everywhere.) Good: + Quick, when they want to be; + ten percent(10%) discount for Military/Police/Fire, sometimes they give it to you, sometimes they don’t(perhaps subject to ideological stance of cashier); and + the food is A-OK, seating plentiful. Bad: — Attitude of(some) workers; — lack of any condiments(they must be requested); and — twenty cent(20¢) upcharge for asking for bottle water in lieu of their nasty fountain sodas(there is no Hi-C® fruit punch), and obviously there are no re-fills(no self-serve beverage machine). This Popeye’s location is like a schizophrenic uncle who you(and local law enforcement) are forced to deal with every so often. Very inconsistent: sometimes there is a huge ass queue with just one cashier(!) and people are even trying to cut(not on my watch; get in the back of the line, asshole!) and they get through it impressively fast. Other times there is hardly anyone waiting, three dedicated order-takers, and yet they are insanely slow. They give you service discount, they don’t give you service discount. You bring back a receipt survey and they tell you they don’t accept them(even when a receipt from their own store). *shrugs.
Angel N.
Place rating: 2 Las Vegas, NV
The chicken was very dry. The potatoes with gravy were warm not hot and the biscuit was hard. Horrible customer service from the lady behind the counter. She is the boss and is very rude. Watched her yell at an employer and a guest in front of me. Very unprofessional.
Cesar N.
Place rating: 2 Thousand Oaks, CA
I bought 32.00 worth fried chicken along with side items today. I requested a couple of dipping sauces and was charged an additional, roughly .50 cents for each dipping sauce. Furthermore, FYI — This Popeyes franchisee does not give free refils on purchased fountain drinks. This experiance feels like the Popeyes in Comptom, not the Popeyes in Las Vegas. #ComptonPopeyes #popeyes #revokehislicense #popeyesfranchise #popeyesfranchisee #popeyeslasvegas #popeyesexcaliber
Alicia C.
Place rating: 1 Albuquerque, NM
Tried eating here twice between June 3 and 6, 2013. The first visit they had no chicken tenders. WTF??? No tenders??? I just ordered a soda, but they gave me the wrong size. Went back to try for dinner later in the week, ordered my tenders, got my food and went back to my room to eat it and realized they gave me regular chicken NOT the tenders. Lesson learned here: CHECKYOURORDERBEFOREYOULEAVE. But I still won’t go back. Too much trouble.
Mark B.
Place rating: 2 Anaheim, CA
I’ve eaten here several times as I work in the area. As usual for a food court area in a casino it’s always very loud here. The line is usually very long as well. I’ve never tried Popeyes prior to this place opening and can say after several visits that if this is typical of all Popeyes Chicken I’m not a big fan of their food.
Katrina C.
Place rating: 2 Philadelphia, PA
Definitely not the best Popeyes experience I’ve ever had foodwise but the server was very friendly and helpful, and I got my food quickly.