Ordered delivery through Eats. We got mild chicken wings with fries, appetizer sampler plate, and eggplant Parmesan. We also asked for utensil, plates, ranch, etc. Fried appetizer platter was soggy and tasted like stale, like they twice deep fried old ones. Chicken wings were just ok. A bit bland n dry and they forgot to give us ranch dipping sauce. Fries were soggy. They messed up our order of eggplant Parmesan and gave us chicken parm instead. And when I called to tell them the mistake the guy insisted he saw chicken parm in the order. Absolutely not. I ordered eggplant parm for sure. The chicken parm with spaghetti was nothing special. Needed more sauce. Disappointed that we ordered from here.
Henry P.
Place rating: 1 Henderson, NV
My office orders lunch 5 days a week and we order from this restaurant a couple times a week, even though it takes a while to deliver it(45 min to 1−½ hrs). The guy who took my order was polite. The lunch special runs Monday-Thursday and includes a soda. He said it would be 45 min. for delivery. Items ordered: Cheeseburger lunch special($ 6.99) and Chicken fingers lunch special($ 6.99) Two hours later, we called when we didn’t get our order. The employee said they tried to deliver our lunch but the front desk told them no one ordered any lunch. She asked if we wanted it re-delivered but we said we didn’t want cold food that had been sitting for two hours and could they remake it. She said it would take two hours for us to get our food remade. Really??? It’s too bad because we really liked their food. The employees however, could definitely improve their customer service. We will not be ordering from Primavera again, there are far better restaurants downtown with better service.
Betty H.
Place rating: 5 San Diego, CA
Love this place. Family owned, and they are always super nice. Delivery is always really fast. Prices are good. Quality of food is really good for the prices. We tried another place one time and regretted it. We always order from primavera now. Our favorite pizza around
Cristina M.
Place rating: 1 El Mirage, AZ
Last night in town and decided to check this place out. Decided to check Groupon and saw a Groupon offer. Called and asked if they were accepting the Groupon, was told yes. Bought Groupon and placed order. Almost 15 minutes later, we received a call stating they would not accept. When asked to speak with a manager was told they’re not there. Which didn’t make sense since she said she was just told they’re not taking Groupons. She then stated the manager is busy working. To which I replied to go get them. She said they were not there. This turned into an argument and she hung up on me. Horrible customer service. Needless to say I have contacted Groupon, placed my complaint, and received refund.
Krista H.
Place rating: 4 Las Vegas, NV
So I don’t live too terribly far from here but unfortunately the Unilocal reviews have kept me away. Sometimes Unilocal fails like that… So tonight I wanted pizza while I stayed in the New Year. I decided to give them a shot and I’m very glad I did. I called up and ordered the Supreme Pizza and a few Meatballs. I could have ordered online, but I wanted to see if the Meatballs were homemade or frozen. Luckily they buy them from a local bakery so I was totally in. They said it would be 25 minutes so I set my timer and had a salad while I waited. I drove on over and was quickly greeted inside. The lady behind the counter was friendly but it was a bit cold in there. It was still going to be a few minutes but luckily we filled the time with paying and all that jazz. I was a little grateful that I got there a little early as I knew I’d be getting a hot out of the oven pizza. I got the meatballs and pizza home and dug into the meatballs while I wanted for my piping hot pizza to cool. The meatballs were big, super yummy and came with tons of marinara. When I finally got to take a bite of the pizza it was warm, gooey, crammed with toppings and YUMMY! My ONLY complaint was that the crust was a bit thick but that isn’t their fault. I just like super thin crust so I got over myself. I liked it so much that I ate an entire 10 inch by myself. Would I recommend this place? Yes! Will I go back? YES
Eli V.
Place rating: 4 Las Vegas, NV
I love this place it’s worth every penny. Vs getting cheap food which sucks… I’m a regular and they have great customer service.
Ryo Z.
Place rating: 5 Las Vegas, NV
I’ve ordered from this place now a few times for my own personal pizza eating pleasure [I love the dough and the yummy ingredients used], however, this time I ordered today for my company, for a small special event and I was not disappointed! Our headquarters is located in downtown Fremont, and I was catering for a small hungry audience of about 15 people. It was the first time my coworkers ever tried the pizza, onion rings, chicken wings [yum!], & fries, and let me say, they loved it! Compliments on the pizza and wings especially! There were no leftovers and I received many compliments for finger foods I did not make myself! The delivery showed up just in time before the meeting and I’m very happy this place is located conveniently near where I work and live! Thank Primavera Pizza and for the good eats! :)
Jacinta P.
Place rating: 4 Las Vegas, NV
We Ordered the Hawaiian burger and made it a double for $ 1.50 more. It was very good, wasn’t even finished. I ordered the Italian sub and specified lettuce, mayo, and tomatoes only. That’s exactly how it came. Very happy about that. The bread was yummy, soft Italian roll. The fries on both orders came seasoned with seasoning salt I think. A nice touch. It did take an hour like they said which is ok, since I live pretty far from the restaurant. Delivery charges very reasonable. Overall a good place to order from, nothing fancy but as good as expected, for when I don’t wanna cook. :)
Brittany N.
Place rating: 4 Las Vegas, NV
I have gotten take out from this pizza place on two separate occasions. They delivered to my location(approximately 4 miles away) within 30 minutes of my order. Each time, I thoroughly enjoyed my purchase. The primavera pizza is hit amongst my friends and I because of the grilled eggplant. I did not read Unilocal before ordering, so I did not know of others complaints. Thankfully I gave this place a try without letting reviews skew my opportunity to try something new. If you want something delicious, try the zucchini sticks or jalapeño poppers. I will definitely be ordering from them again the next time I get a craving for eggplant.
Kayla D.
Place rating: 5 Las Vegas, NV
I’ve ordered from here several times. The food is delicious, my favorite so far is the BLT. Always delivered within 40 minutes and packed nice and hot! The delivery guys are also polite.
Maria N.
Place rating: 5 North Las Vegas, NV
I order from them all the time and is always been very good. I can’t get enough of that pizza. I also love the homemade tzatziki sauce. I was also reading the reviews and I don’t understand why you write a review only when something goes wrong.
George U.
Place rating: 1 Las Vegas, NV
I will not order from them over charged me for my pizza!!! To me that’s stealing!!! Will not order from them!
Elle S.
Place rating: 3 Las Vegas, NV
Pizza was ok, mozzarella sticks not too great, tiramisu was partially frozen. I asked for ranch twice(with the pizza and again with the mozzarella sticks) and didn’t get any. Probably won’t order here again.
Anna M.
Place rating: 1 Las Vegas, NV
First and last time I will use this place. If I could give them less than 1 star, I would. Yesterday I ordered the fried zucchini, French fries and a Philly cheese steak pizza from them. Everything arrived nearly burnt and super soggy. On top of that I hot food poisoning from their food. When I called back today to speak to a manager and got the worst customer service ever. They got snide with me and said it couldn’t have been their food. It was the ONLY thing I had eaten all day so, YES, it was thwir food. I got no resolution, got called a liar and hung up on. NEVER again. Stay away from this place! I will be notifying the health department about getting sick as well.
Brenda C.
Place rating: 2 Las Vegas, NV
I always like giving restaurants at least one chance. Every other month someone stops by the office to drop off menu’s so I finally decided to give Primavera a try despite the reviews. I rang them close to my lunch break, it took them 40 minutes to deliver my food which is normal for downtown delivery. The guy who took my order was polite. Items ordered: Gyro lunch special($ 6.99) Cannoli($ 2.99) The lunch special runs Monday-Thursday and includes a soda. When the delivery driver got here, he placed the order on my desk, the bags were tied so I didn’t get to open them until he left. In one bag there was a soda, in the other my gyro, but no cannoli or tzatziki sauce. I called Primavera back and told them what I was missing. The same guy who took my order answered and just said«Oh, wow», no apology, he just kept on repeating that over and over again and said he would send someone back out, then hung up, no goodbye. Ten minutes later, a different delivery driver drops in and says«the cook said the tzatziki sauce is in the box. I showed him the box and even lifted up the gyro, no sauce. He apologized, gave me my cannoli and tzatziki, then left. Why would I lie about not getting my sauce? The food itself was okay. I ate the majority of the fries while waiting for the tzatziki sauce to arrive. They were semi-warm, a bit soggy, but the seasoning salt they used on the was good. I bet they would have tasted great if they were hot and crispy. On to the gyro, the pita bread was a bit hard, it wasn’t soft so I ate around the hard parts, the meat was good though, it was very tender. The tzatizki sauce was good, it wasn’t too strong. The cannoli was okay, the filling was very subtle. Overall, I don’t think I’d order from Primavera again, there are far better restaurants downtown with better service and food.
Wendy P.
Place rating: 1 Las Vegas, NV
Ordered thru Eat24 and they never showed up. Tried to call for info they don’t answer their phone goes to voicemail. Left us very hungry and angry after working all day and no dinner. Order had been confirmed too… last time I order from this restaurant!
Dave C.
Place rating: 4 Saint Petersburg, FL
Wow. Probably the best Pizza in Las Vegas! I was worried with the mixed reviews, but this is my first time ordering. I hope they keep it going.
Tiffany M.
Place rating: 1 Las Vegas, NV
Food is ok, service is bad. Ordered from this place two nights in a row with worse service each night. First order last night was delivered late due to the whole order not in he drivers car and he had to go back to pick up one and not everyone’s food was hot. Ordered a gyro which was blah but the Philly sand which was really yummy so I thought what the hell I’ll try again. Second night, I ordered a special for delivery. Again I’m not given the whole special and the poor delivery guy is sad and confused. Called the company was was told they aren’t going to honor their special I ordered and payed for. As for the food of everything we had over two days: the gyro was just blah. The Philly sandwich was very yummy. Garlic cheese breed was good. The pizza crust is cardboard and the sausage is breakfast sausage(barf) not Italian. Get a better quality from costco. I don’t recommend. You won’t get what you ordered and will be charged
Jason A.
Place rating: 4 Las Vegas, NV
This place is great — it’s close to my house, so I picked up a large pizza with 1-topping for $ 8.59! I read some of the reviews, so I wondered if it would be okay, but I was really glad I took the chance. My family loved it, the kids couldn’t get enough, and when the wife is happy, I’m happy! The pizza was perfect — hot and tasty. The owners were friendly, too. I will be back soon!
Jewels J.
Place rating: 5 Dallas, TX
The food was really good! I had a Philly cheesesteak and a Gyro(lunch special). It was seasoned well and big portions. I would definitely order from here again.