Sbarro

This place was okay for a quick late night bite. We had the tomato/​spinach pizza and a slice of the pepperoni pizza. The pepperoni was spicy but good. The slices were generous and well priced. Maybe it was our good luck, but the service was fast and the employees were attentive, even though it was really close to closing time. We’d surely stop by again. This seemed to be one of the eateries in the food court that stayed open a little later. I’d recommend Sbarro at The Orleans and probably will stop by again when we are there. :-)

You’re familiar with this pizza if you’ve patronized any of the typical mall food court pizza um choices. The staff here is friendly and responsive enough but that doesn’t get the place a higher score. Bland flavor to be had if you decide this is where you must satisfy those pizzeria cravings.
Ultra convenient based on location alone because it’s right on the gambling floor and close to the parking garage so you’ll pass it coming and going.
If you really have to have pizza, pasta or bread sticks right now, a stop here will tide you over but your taste buds might ask you to treat them better next time.
Carb up!

We were at the Orleans to catch a movie and decided to grab a bite to eat before going in. You’ll find this place in the little mini-​food court over near the Poker Room.
(+) the employees were all very friendly and helpful. Certainly no complaints there.
(+) the prices were fair when considering that you are still in a casino
(+) portions were fair and filling. I especially enjoyed the Baked Ziti very much. The extreme pepperoni stromboli was tasty as well, with a real buttery flavor to it.
(-) while the portions were tasty and filling, the food here is VERY greasy. Very. As in they need wet wipes instead of napkins. Like, a trip to the bathroom is an immediate necessity as soon as you are done eating.
This place was A-​Ok. Certainly nothing to go out of your way for, but if you want a quick, (relatively) cheap bite to eat while at the Orleans, it should do the trick. I wavered between 2 and 3 stars, but the employees were nice, so here’s to the benefit of the doubt!
3 stars.
A-​Ok.

This one is located in the Orleans Hotel/​Casino.
Whoa. Seen all the negative reviews on here, but I must say that I was pleasantly surprised last night. Came back to the hotel after a long day out and just wanted a quick snack to take up to my room. Spotted the spinach and mushroom pizza and asked for a slice. The friendly worker promptly heated it up which made the crust delightfully crispy and did it all with a smile on her face.
Maybe I was lucky? (Not at the slots, though). :(

I wish i could give negative stars, this Sbarros has really declined the GM is never to be seen the employees have no clue, they seem to do what they want, the only time they are friendly an have fresh pizza, pasta, an breadsticks out is when the district manager is coming or they are having a managers meeting, you ask for a side of sauce for the breadsticks they catch an attitude, i would not recommend this sbarros to anyone but since they are in a casino they no the tourists will always come, so they can care less about local customers, hand washing procedures are out the door you can not handle money then handle food at this sbarros its all the time stay away, bad attitudes an lazy ass management, and food poisoning await you i Gaurentee it

The service here at this specific sbarro was surprisingly horrendous. I normally come to this sbarro just because of how close it is to my house, but on this visit it definitely did not live up to the other excellent sbarro visits that I’ve come to know. I had just come from watching a movie, and was looking for a something to eat. Out of all the 4 others places I could’ve chosen to eat I chose the sbarro. I was with my 3 friends one of which was a little intoxicated at time. As a good friend I tried to get some food in him to try and get him feeling a little better. As I went to the counter to order I was greeted by an associate who showed me great customer service and understood the situation I was in with my friend. As I was ordering a pepperoni pizza and water for my friend she began to tell me that there was a combo I could get instead of the one slice and drink I intended to get that would save me money and get me an extra slice for a few cents more. As I picked my slice and awaited to pay for it and the other slice plus the drink. I was told by Deja the supervisor on duty at midnight on 11÷10÷15 that my friend who was intoxicated had paid. I’m in shock how could a supervisor of all people in the establishment sell to an intoxicated person whose friend had just told the previous associate that he was going to cover the charges? It makes no sense especially since this is in a casino of all places, so you’d think as a supervisor she would have a little more experience with this. So as I picked up the second slice of pizza I was told that he had not paid for my slice. I was now confused at the situation because I told them to get the combo instead they charged him for the single slice plus drink which came up to $ 9.06 instead of w/​the extra which would’ve been $ 1.19 more. I was dumbfounded at the sheer lack of communication at this sbarro, in an area of no more then 5 feet and some how a message is lost? The place wasn’t even packed or busy. We were the only customers. I’m not sure if the supervisor was taking advantage of me or my friend by trying to charge us an additional 4 bucks for an order we could’ve gotten as a combo, but I do know how she handled the situation was not professional. She would not let me pay the difference, but instead threw the slice that I had ordered in the trash! I do not know how she became a supervisor with such a lack of customer service skills, but I can say this I will never come back to this sbarro AGAIN! It has left a bad taste in my mouth for future sbarro visits elsewhere. I’m here left thinking will I be treated the same at other locations?

I am crazy about this pizza that I buy by the slice. Always hot & yummy cheese with peparoni. I like to get it for lunch after I’m done at the spa. Ok so I happen to swing back by after my first slice and get a second slice. I love to add cheese and hot pepper flakes woot woot woot that’s a nice snack den baby! Got to hook myself up with a large Pepsi with extra ice. Five stars is what I give this place.

Stopped by last night after watching a movie with my siblings. The food here looks good but tastes like tomatoes and salt. We tried their baked ziti, roasted potatoes, spaghetti & meatballs, and their chicken parmagiana; cannot say anything positive about any of them. We kept picking at our food hoping it would magically start tasting better.
The ladies preparing my food were nice. The cashier was not.
I’ll probably just go to Subways for a quick bite the next time I watch a movie at the Orleans.

I’m seeing some bad reviews for this location, but I had a very good experience when I was there last week. The people were very nice and I got very good service. It’s in the food court of The Orleans casino, towards the back. I really like Sbarro’s pizza, so I like to stop by when I have the chance. The pizza was a little greasy, but most pizza with cheese and pepperoni is, so it’s not a big deal. Again, had very good service.

The service at this location was horrible. They are supposed to start serving lunch at 11am. We get in line at about 11:15am and I ordered some pasta and sauce for my niece. I was told they don’t serve that until 11am and I reminded the lady it was 11:15am and she said it will be out in 3 minutes. No big deal we can wait a few minutes. So in about 3 minutes I saw the cook bring the food out so I’m thinking great we are going to get our food now. No, instead I watched them serve many other people. So finally after 5 minutes go by I asked asked for the food and they finally gave it to us. Just a bit more customer service and the situation could’ve been rectified.

Terrible service and food! Five workers and the service was terrible! Not one employee acknowledged us so our party went to the one person at the register and ordered. Haha, joke on us, those four workers that were too busy talking that was who we were to give our order too. Now a previous customer is requesting a refund for dry pasta! Manager, gray with glasses is just having a good time with all the employees. What a huge mess! Don’t bother! Both Fuddrucker’s and Sbarro are awful! Do not go to either at the Orleans in Vegas! Terrible!

Well, I debate because the food was just ok, however the people were really friendly. So I wasn’t sure between a 3 and 4. The service brought it up a star.
The food was well, hey fast food Italian. It was good enough for lunch.
They tough sell on the up sells, bigger drink, combo, etc. which I didn’t like, but overall not bad.

This place, doesnt deserve even 1 star. they are such a B*tch… wont take my order and they dont even have any customer in line… giving me a f*ckin’ attitude :/​They need to train their employee, how to provide good customer service…

PUSHY PUSHY PUSHY ass staff. I barely had time to say hi before I was asked if I was ready. Repeatedly. The girl just kept saying «anything else?» Even though I told her we needed a minute. We ordered a calzone and it was just heavy. My bf and I split it, and I still felt like I over ate. So much grease. My stomach still hurts from eating it. I would never go back. Ever

this sbarros use to be really good but lately it has declined and i paid for it bigtime last week i went in for a slice of stuffed pizza peperoni after eating have the pizza i noticed it was soggy, i got home an called an was told that it was normal for stuffed pizza to be soggy the next morning i woke up with food poisining i was out of work for 2 days i felt like i was dying i went there and observed so many food handling issues with this place
1– employees touching money and serving food without washing their hands
2-​employees spraying windex over cooked product to clean the glass
3-​employees touching their face and not washing their hands
4 – 1 employees went from the restroom right to making pizza did not wash or sanatize hands
5-​management staff totally clueless
WARNING DO NOT EAT HERE TRUST ME YOU WILL PAY FOR IT IF YOU DO

The pizza here is actually pretty good the sauce could use some flavor and they could try to put more cheese on the pizza as I got to the last bite there was hardly any cheese on that part of my pizza and it was all sauce other then that whenever I get another chance I plan on eating the pizza here again.

I work in another restaurant in the Orleans so I frequent this Sbarro while on my short break.
The pizza is hit and miss, sometimes it’s really good and fresh, other times not so much. Most of the staff is nice, however the male manager is often rude, no idea about saying thank you, or even a smile.

Great little place tucked into the food court of the Orleans. The pizza was full of flavor and very filling. I’ve never seen a Sbarro outside of a food court somewhere and don’t even know if they exist, but would love to see what they could do on a grander scale. They have definitely become my food court «go to.» Good italian restaurant quality food with food court convenience.

Ok ok I know this place is a chain but man I gotta comment on their service…
So upon checking in you get coupons you can use around the casino, one of them can be used at Sbarro. I thought hey why not grab a slice and save a bit. Well guess I can’t use it because I got a combo and according to the employee I saved a lot already. Um SERIOUSLY?! Ok so I let that go. then I asked for an extra plate and some napkins. well the manager have me two pieces of napkins. Wtheck am I gonna do with two pieces of napkins?! One word: STINGY!!!

Inside the Orleans Hotel… this Sbarro isn’t bad. It is located by the parking garage and poker tables and serves its purpose if you’re hungry and need some carbs to fill you up. When you think of Vegas… you think of gourmet. Sbarro is fast food Italian. They open early and close late, perfect for Vegas! I ate here a few times when I stayed at the Orleans. When you’re actually in Vegas for something other than partying and gambling, and you’re there for a softball and paintball tournament, Sbarro serves its purpose for quick eats.
The service is good here if I remember, the food actually came out fresh and hot, plenty of seating, smiles from the cashier and food servers. When you’re working fast food inside a Vegas hotel and you can still be happy to be at work… that’s good in my books.