Thumbs down all the way!!! Stay away from here, employees are rude and only care about themselves. We wait for over an hour to get a room even after they had all the paper work completed… we got up and left. Leasing my real apartment didn’t take this long. I just needed a temp place to stay. Thank God, I didn’t stay#! here!!!
Robert D.
Place rating: 1 Lake Forest, CA
Terrible customer service. There’s 2 people on staff at this place and the manager on duty is lazy and unhelpful. After being on the road for 5hrs straight, the last thing I want is to wait and wait and did I mention WAIT! We(my fiancée and I) filled out all their paperwork and was returning it to the desk and was told we would be helped in minute and to have a seat. Well after 20mins of waiting we were sick of it and I told them off and we left