Shepherd Eye Center

I took my son (6 yrs old) here on the advice of our pediatrician. The office and staff were nice with the exception of the receptionist. She was rude and talked to me like I was a child when discussing our health plan. She refused to offer any assistance with finding out what our benefits were and told me I would have to call myself. Upon checkout however the lady we dealt with said she would take of all insurance matters and was as pleasant as can be.
On to Dr. Rovit. The doctor entered the exam room, didn’t say hello or introduce himself to either my son or me. Did not make my son feel at ease and acted like an arrogant jerk. Not one smile or pleasantry. In my opinion, if you are going to hold yourself out to be a child specialist you should at least be friendly. I will not return to Dr. Rovit.

First off this review is not geared towards Shepherd Eye Center in general. This review does have some weigh in on the clinic because of some of the staff/​doctor actions, but is more towards Dr. Adam J Rovit MD FACS. The office itself is clean and spacious… actually inviting and not crowded. It is located on 9100 west post road just off fort apache in the west side of Las Vegas just hidden snugged behind Southern Hills Hospital. However this is where everything does a complete 180 turn around.
After the tech lead me to my examining room and did her assessment I waited for Dr. Rovit. It took about a good 10 – 15 minutes, which in some cases are pretty good, because of course there are other patients. I came in for a check up regarding a small bubble like cyst formation on my left eye. Fearing it was some type of infection, I wanted to have it checked out. Upon Dr. Rovit entering the room, I felt uneasy already. He walked passed my wife without acknowledging her and eyed me up and down as in a sense of «oh ok this is the kind of patient we have» he did not even shake our hands or introduce himself. I let that slide & brushed it off.
He started to ask a few questions unrelated to my reason for coming in and presumed to make diagnosis based on previous complains regarding my eye lashes growing inward as a cause of a small cyst bubble like formation on my left eye. However my previous complain of lashes came from my right eye. He didn’t even dilate my eyes to check for other disorders or possible differential diagnosis. Dr. Rovit then offers to numb my eye and pop the affected area. He did not even explain to me any consequences or options. I was the one who asked questions.
He did look at my eyes with light, but then left the room a couple times without excusing himself. During his last time coming in he brought another tech in to type out «his findings» my wife is a registered nurse and nurse practitioner and I have family members in the medical field so when he started busting out with medical terms for his assistant to type out (which I feel he should have done) I sensed a flamboyant and arrogant nature coming from him.
He should have explained it on a patients point of view and to add insult he was on his cell phone scrolling through pictures and emails. Hardly any eye contact considering he is an eye doctor. When all was said and done, he walked out of the examining room and by the door he said, «bye» not even turning around. He was completely rude and unprofessional. I am not saying he is not qualified, but it was a sad, scary situation with poor patient health care. There was no dignity and respect from Dr. Rovit. I wasn’t sure if he was racist, or just having a bad day, but that doesn’t excuse his attitude in the profession he is in. I decided to look up reviews on him on another leading medical & doctor review website similar to Unilocal and his ratings and reviews were poor as well. I definite will not come to this place again.
I am not saying boycott shepherd eye center’s clinic, but I definitely would warn everyone to ask for someone other than Dr. Adam Rovit for your eye care if you do go to this clinic.
My wife and I left the place and decided to go to Nevada Eye Care center instead for a second opinion. It was a totally different experience. The receptionists to the techs and to the doctors all were very professional and gave the quality time and dignity to me and my wife as a patient and person.

Brand spanking new location served up just about all that I want in a Doctor’s office experience: clean facility, paperwork available online to bring with me to appointment, punctuality and respect for my time, courteous and competent ancillary staff, and a personable, thorough and non-​condescending Doctor (Raymond Theodosis)
From the Front Desk duo who checked me in to the two techs who tested my eyes, dilated them and took my history, to the Dr, check out and glasses selection tech: everything was pleasant and easy breezy. The physical location is easy on/​off the 215 and close to Baguette Café :-)
Dr. Theodosis introduced himself, asked good questions and answered all of my queries. He was more than kind considering I only ever have my eyes checked when I lose or break glasses. Needed a driver because my eyes were dilated, and was so impressed, my Mom made appointments with him for Dad and herself before we bounced.
This spot is less crowded than Summerlin office, though they just opened a few weeks ago. There is a very small selection of frames, but nobody gave me a hard time for not ordering today. Will check the Summahood spot, or another joint for those purposes.
See ya next year… or, I’ll make a concerted effort to not wait 5x as long…