Social Security Administration

While the Friday I was there, the security guard told me it was actually a «slow» day, I still waited 2.5 hours until my ticket number was announced.
Back up. When I arrived I stood in line outside in the breezy chilly morning until I finally was able to get inside, only to still stand in line to get a ticket at the ticket kiosk.
Getting the ticket and luckily finding a metal chair seat against the wall, I settled in for my wait, half enjoying the people watching. Why I was there with my daughter to obtain her social security card so she can take the driving permit test, it appeared others were there for other security card related reasons.
Finally after my number was called, we jumped up as if to yell «Bingo!» in delight, we sat at window 14. Appearing behind the window was a glass is half full kind of guy, our clerk was friendly and easy going. He patiently waited for me to pull out the plethora of papers I had brought in fear of not having enough or the right paperwork. He issued both my kids their new cards and when I’d mentioned I thought I’d misplaced mine, he kindly filled out an application for a card for me. Nice customer service!
Hope to never have to return to Social Security office because the wait, along with the smells, I can do without!

This place is horrible. The people are so rude to everyone, esp the security guard. What is this, prison? I have never been treated so disrespectful in my entire life, all because I want to change my name. I pray for anyone that has to deal with these terrible human beings.

Went in out a Tuesday around 1. Wasn’t a fan that there’s only 1 parking lot & you have to find the entrance of building 100. After the nice little walk I had abut 50 people in front of me. Wait wasn’t that bad at all, under an hour.
I kinda wish the wait was longer because the people that go in there are a mess. The security guard clearly didn’t like children because he got on to kids for screaming and running, jumping etc. I say he didn’t like them because of his tone. Even tho the parents should really be the ones telling the kids to behave. Oh, and the guard wasn’t scared to get into lowkey arguments with people that came in & asked questions about where they should go. He’s really good at smart remarks.
The guy that helped me was um. Odd to say the least. No social skills whatsoever which really confused me.
Anyways, decent waiting times, mean security guard, and great for people watching.
I hope my boyfriend losses his Social so I can have a chance to go back and watch the train wreck of people.

This place would be a perfect if it weren’t for the fact that you get treated like a criminal by the security guards. This is my second time to this office and the second time the same guards have treated us like trash.
I’m just here to celebrate my marriage by changing my name, I could care less how long the wait or how crowded the building. This could have been a pleasant experience except for the fact that the staff here act like they are employed at Alcatraz.
#whatsupwiththispicture
#socialsecurityadministrationsucks
#getaclue
#takeachill
#hellogoverment?

I have had to come here on several occasions and I myself prefer to get in line before the office opens.
There is a public sidewalk where one or two people will preach fire and brimstone over a bullhorn, which can be quite annoying –especially when people aren’t in a position to walk away and is an unfortunate situation for those who would rather not listen to an improtu sermon.
Frankly, if I wanted to hear a sermon I’m sure I could easily find a church that could accommodate my request if that is what I were to be seeking.
The service here is a typical Social Security where it is often filled to the gills with people needing name changes, social security cards for children, and other miscellaneous issues.

Two offices co-​located:
Card Center opens Mon-​Fri from 9AM to 4PM. The paper receipt from the DMV is not proof of ID to receive an SS card. If you don’t have another valid government ID (not expired), then it’s best to wait for your driver license to arrive.
District Office (benefit office) MTThF 9AM-​4PM. Closes at 12 noon on Wednesdays. Can file for retirement and disability online (SSA​.GOV)
Most questions can be answered on the phone: 800−772−1213.

Warning: to anyone getting married and changing your name here, you cannot make your MAIDEN name your MIDDLE without going to court. This is per NAC 483.055 (it took me forever to find) and it is rather recent.
I filled out my application prior with my maiden name as my middle. I gave the SSA worker all of my stuff, and she handed me a paper saying my new ss card would be mailed to me. Quick and easy, right? I looked at the paper she handed me and it had my middle name as my middle, not the maiden name I asked for. I immediately brought it to her attention and she said I could not use my maiden as my middle without a court order or something. Ok, so that is the case I had then learned… But TELL ME before you go ahead and change my name!!! I would not have gone through with changing it!
Otherwise, the office was fine. I arrived about 20 mins before they opened. There was a line out the door. It moved quickly. Honestly I think I may been better getting there a half hour or so after they opened. I thought this was going like the DMV… thankfully it was not!

this is the new ss card office they are very fast for the amount of people who come in. Very efficiant too!

I had to come here to change my name post wedding. I was dreading coming here and dealing with the whole name change fiasco and long lines. I looked online and downloaded the form ahead of time. I had it all filled out before I got there and decided to bite the bullet and head in. I set a goal to get this done in six months and I was already pushing my own deadline. Yikes!
I walked in and the security guard directed me to the self-​check in kiosk on the back wall. I followed the prompts and took my number. I had 50+ people ahead of me (long sigh). I came in the afternoon and this place was overflowing. My wait time equated to 80 minutes (give or take). I did my best to entertain myself. I would suggest you bring a magazine or book if you’re arriving later in the day like I did.
I jumped to it once they called my number. I arrived at my assigned window with paperwork completed and all the required documentation (marriage certificate, DL, old SS card etc) in hand and ready to roll. The gentleman helping me was delightful and gave me some tips on places to visit in Puerto Rico (where I was married). At that point, it took one signature and quick confirmation of my info to complete the change. He stated I was smart to come in (vs mailing forms/​documentation) since it would be a faster process completing everything in person (score). He provided my receipt and I was out the door. I received my new card a week and half after my visit. Now, it’s time to head for the DMV (ugh).
Hot Tips:
It’s never fun to visit a government office. Come prepared with items to entertain yourself during the long wait.
Go online a see what types of documents you need ahead of time. Fill them out at home and have everything ready to go when you get there. My handwriting stinks and this saved time by having everything typed so the workers didn’t have to decrypt my poor penmanship.
Come early and avoid the lines that I suffered through during my mid-​afternoon visit.
This was a 2 star visit for the office. They had 19 windows and only a handful open (boo). I bumped them to 3 stars because the gentleman helping me was so upbeat, helpful and friendly.

The screens were all DOWN, only 5 windows were OPEN, there is NO information desk, the security «officers» and I use officers very loosely were rude, condescending, and rarely got off their behinds to help ANYONE. The minute you get there you have Obama phone people bothering everyone literally 2 people per door outside of each entrance /​exit to get private information in exchange for a free phone. It was sad having to watch security treat the elderly, disabled, and non English speakers like garbage. I’m sorry but people who are severely disabled shouldn’t have to seek you out for help when trying to find the benefits side that is your job. When the only people who are doing their jobs correctly with decency are the tellers/​people behind the glass. That was the only positive thing. I understand there will be a wait, it’s a government building so my expectations were not high but at least have things more organized and hire security officers who make people feel safe not like an inconvienence.

Be prepared to have your information lost and you pay for it, I had to redo paperwork, because they suck and lost it. Then now they lost my wages I turned in using their envelopes and paperwork and still they can’t get it right. I called up and due to the fact I work from 7AM to 3PM Monday through Friday I am unable to take off, because of work, so I called up and some guy named Chris is a punk ass who did not listen did not help, but hung up when I was explaining how many times I have called to speak to my social worker and I have left over 4 messages for a lady named Tammy, if you get her good luck with a response.
They want everyone to come in and not pick up a phone. If anyone gets the fact that some people just can’t up and leave work to sit for hours at a time for bullshit service and need money for bills then you’ll understand why you have no choice, but to call. Some jobs won’t let you leave unless you’re willing to find other work else where!
Now I see why people fight in here and or attack their social workers lol, because they are shitty ass people who work here and can’t seem to get it right. I am far from attacking anyone, but I am just saying I see why now, because the last time I was here I heard the yelling and over heard why the person literally attacked the social worker I now see why!

Drove in had front parking! Picked a number and within 15 minutes we were called and done with getting a duplicate SS Card. FYI nice clean bathroom :)

1. Its a government office, expectations start at 0.
2. On a decent side of town.
3. Surprisingly quick, I think there were about 20 windows, maybe 15 open.
4. I saw an air force guy come in and he got to skip the line… always nice to show military appreciation.
5. People from every span of life, including homeless and babies, and i didn’t see any porters or maids, lesson: bring hand sanitizer.
All in all, I hope i never need to go back here, but if i had to its cool.

Finally decided to correct my Social Security card with the right DOB (guess it’s been 1 day off since I was 12), and thanks to Stephanie K for directing me to the 2^nd door furthest from the parking lot — guess it’s pretty common for people to walk into the first door (benefits). The process was relatively quick and painless, I probably shouldn’t have put it off for so many years since replacement cards are free.
Note that the benefits office closes at 3, but the cards side is open till 3:30pm and you just need to be in the door by then. My strategy for places like this is to go right before closing since they want you out as quickly as possible. Going by the numbers, there were about 40 people ahead of me but the line moved pretty quickly — I was out within about maybe 45 minutes, so going on your lunch hour is doable at least.
Office is depressing as hell, but it’s clean w/​a lot of seating. There are guards on site and they were surprisingly needed to kick out a very angry lady and her elderly dad. I’m really not sure what could possibly piss you off at the cards office, but the guards were actually good at calming her down and let them back in eventually. They also made the 2 morons blasting youtube crap on their phone turn it off speaker, so yay for that.

I needed to change my status with Social Security. This place is pretty far from me but I honestly heard really negative things about the other locations so I decided it would be worth the drive. This is place is pretty quick. Theres two entrances. The first door you see walking from the parking lot is where you line up for the Social Security Benefits. That line gets really long so come early! The second door you see is for just Social Security Card related inquiries. That line was pretty much non existent compared to the other line when I arrived at 9:30am. When you get inside there is a little computer where you can get your number so don’t just sit down right away. Don’t forget a grab a number!
I honestly had no issues with this place up until I went up to a security guard to ask a simple question that needed just a simple answer, but what I got was a unappreciated, unnecessary, exaggerated answer. He replied to me in which he thought I was a little uneducated girl that did not know how to follow directions. I simply replied with, «Sir it was just a question the unnecessary attitude isn’t needed.» How rude. I over heard him talking to other people the same way. It’s like, you work at a Social Security Office, Yes there will be repetitive questions but answer them accordingly. Acting like we are a bunch of idiots isn’t going to make your job any better.
Lady at the desk was very helpful though & she is a Breast Cancer Survivor. Extra star just for her!
Other than that, if I had any issues with Social Security, I will defiantly return to this location for the lack of waiting time.

After driving by one day and seeing the line, I started searching online for advice on when to go. I was so happy I checked Unilocal to see there are actually two doors. Suite 150 is benefits, and the door to the left (Suite 100 I think) is for cards. The cards side is about half as busy as the benefits side.
Since they open at 9am, I decided to just show up at 7:45am and camp outside on a Wednesday. I brought a towel, book, and a bottle of water. Some people brought pop-​up tailgating/​camping chairs. I was number 5 in line showing up that early. Not many people came after me — maybe 3 people? It wasn’t until 8:20am when more people started showing up steadily, then around 8:45am in masses. By the time they opened at 9am, the line was around the building. If you show up right when they open, you’ll be standing outside a while. It’s not because there aren’t chairs inside, but the machines you check into right when you walk in the door create a very slow moving line to get inside.
I was walking back to my car at 9:07am, so my wait time was 75 minutes. The folks you’re in line with will provide plenty of entertainment for you. The guy next to me who kept using a piece of paper as his telephone and talking to himself about how he’s hungry and wants to grill himself «one of them anaconda snakes,» made me want to start a live tweet from the Social Security Office. People were still checking in to get numbers when I was leaving and squeezing past them. The benefits side was a zoo.
It’s the typical government office wait, and it sucks. It’s totally a one star thing. However, since there seems to be some sort of benchmark set for waiting, everything else ran smoothly. I came prepared with my paperwork filled out and more ID than you could possibly imagine. Around 8:30/8:45am, someone actually came outside and passed applications for a card out to the line. They opened promptly and started calling numbers. The security guards directed people as they moved inside to get their number, talking pretty sternly and authoritatively which helped move people quickly. The window I got was nice and efficient, did what I needed, and got me out quickly.

I’m not sure what all of the fuss is about. I came to this location for a duplicate social security card. I came prepared with required documents.
Location was easy to find and the parking lot was pretty full. Monday 1245. I walked into the highly air conditioned room and pulled my ticket then found where the applications were and filled one out, noticing how packed the place was I got discouraged. I walked to my car filled it jot and came back in, standing against the wall until a seat opened.
They were calling numbers extremely fast to my surprise, about a number a minute. I pulled my ticket at 1245 and left at 2pm. I was expecting a long wait but this was nothing! The man who helped me was extremely quick, just typed in the computer and gave me my receipt.
Obviously places like these (including dmv) aren’t going to be a joyous trip, but I was pleasantly surprised at the fast pace!

I can only speak for the card services side, the benefits side was mobbed and looked pretty miserable. Thankfully, someone called out that card services were next door, so we quickly ran over there.
My girlfriend needed a replacement card, and we pulled a number that was about 25 from the current number. It wasn’t that crowded, and they went really quick, only maybe a 15 minute wait.
The woman that helped us was really great, and made the process so smooth. Typically you’re worried something crazy is going to happen, or mistakes are made, etc. This lady made sure everything was handled quickly, and we were out the door in like 5 minutes
Great and fast service, exceeds expectations when thinking about government!