Ted Wiens Tire & Auto Centers

These guys at Ted Wiens always get the job done right! We have a small fleet of vehicles that we take to Ted Wiens for all work from oil changes to tire replacement and everything in between. Quick, accurate, and honest service is always received and with a smile on their face. Thanks guys for all of the great work!

This place is a freaking joke!!! I had my car fully serviced, spent $ 2800 to have things replaced and fixed on it only for 5 months later my check engine light to come on. I took it in and they gave me some bull crap excuses about it being my oil pan leaking. Now as a woman that doesn’t know crap about cars I can say yeah I believed them… Big freaking mistake!!! Went to take my car into have it smogged and it failed!!! Come to find out it was a part they have replaced a year ago!!! Now it’s not under warranty and I cannot afford to fix it! So I am out a car thank you for your horrible service!

I have been going to this place for a few years now and I am happy with their service. A few weeks ago I left my car for service when I picked it up I discovered a few valuables missing. I went back and spoke to the manager and he swore to me his employees didn’t take anything. Low and Behold, a few days later after tearing my car apart, I found my valuables in between my seats. I will continue go here and recommend if your looking for honesty and good work, these guys have plenty of that.

We brought our car to Ted Wiens initially for a Check Engine light. The issue was thought to be fixed, however due to an anomaly with a third-​party part, our car unfortunately became something of a permanent fixture in the shop. These guys worked tirelessly to resolve the problem. No drop-​off in their efforts here.
Admirable persistence by Christian, Eric, Aaron (Manager) and probably innumerable others we aren’t aware of, resolved the issue. Christian’s kindness and accommodation in making sure we were well taken care of, is much appreciated and we will absolutely be recommending them to others in need of professional, quality, & personal service. They take the time to explain the issues in complete detail (to a non-​automotive person!).
Their customer service is above and beyond; thank you!

What a great team! I appreciate the honesty and personalized service! Will definitely be coming back!

Anytime I need something done to my car, I only take it to this shop. Everyone here has been very reliable and are really quick with the work. I recommend this location 100%

Got a notice from DMV to get a smog check on our car in order to renew the registration, in which I thought we weren’t suppose to since it’s a hybrid. Aaron assisted us and thought the same thing. He took it upon himself and called the DMV and found out for us that it’s not required for 5 years from date of purchase and that their system sometimes doesn’t update properly. He advised us to just get the smog check, just so we could renew by the deadline and then go to DMV and request for a refund on the smog check.
Shortly after, he brought our car around and informed us that he did check with DMV again to just be sure (gave them our license plate number and 4 digit VIN number to look up). They confirmed that they do have our car updated as hybrid, so no smog check was necessary.
My husband and I thought, wow… so nice of him to find out for us and he just saved us $ 20 and the hassle of going back to DMV. I highly recommend this tire shop due to their high level of customer service and honesty. Christian at the register was super nice too. We’ll be back! Thanks Aaron & Christian.

Came in for the first time here to get my tires rotated on January 11, 2016 at 3:45pm. There were no appointments needed and I did not have to wait to be accommodated.
Great customer service, clean shop, excellent mechanics that work together as a team. I plan on becoming a long-​term customer here. I recommend everyone to give this shop a try.

My dad and i having been using ted weins for a long time now and i was just there the other day to get an oil change. 45 min and they were done, the coupons are great. They didn’t bullsh*t me and didn’t try any funny business because I’m female. So thank you Christian for being awesome and taking car of my little honda because i put that car threw hell :)

Gave this place a happy, glowing review about 9 months ago. Logging in now to update my review to sing their praises even more. These guys take such great care of my vehicle and they make me feel like they care, every single visit. Today I was in and out in under 10 minutes for under 10 dollars. I’ll never go anywhere else with my baby. Can’t say enough good things about this place and all their amazing staff!

Friendly, welcoming and customer oriented! They want to help and do it with a handshake and a smile. Highly recommended!

These guys are the real deal. I had my car serviced and it was just a little off. Hard to figure out what was going on. They really went the extra mile and got everything working great. These are the guys you want working on your car. Thanks Aaron. Thanks Christian.

Just had to pull into this car service center. We had just driven 400 miles and noticed the vehicle wanting to die out. Kept idling very rough. We saw Ted Weins and pulled in. Christian the service tech helped us. They were slammed with bookoo work but took the time to help us out. Got our car fixed in 10. minutes! Woo hoo! If your car needs service ask for Christian… he will diagnose the problem on the spot and without the crazy upsells. Honest, and expedient service. 5 stars all the way!

Christian was my service advisor awesome guy! Very quick and to the point Service. I recommend this place to all there honest they don’t try to cheat you. And that’s hard to find in Sin City.

I believe I’ve been here around 3 times already. I have never had a bad experience with them. The place is clean, staff is very professional. Jack has always helped me the times I’ve visited & he’s always been very nice & very honest. They even have like a little kiddie corner, which is good for me because i usually go with my kids & that entertains them for a bit while I’m waiting for my vehicle to be checked out or fixed. I will continue to visit this location.

I am very disappointed in this shop. We came to Las Vegas 4 years ago and had a run-​in with a curb. These guys helped tremendously. Well, we had another run-​in with a curb and Christian reassured me they would check things out. We walked around the car and found only one tire was necessary. But it would have to stay overnight as the tires were at the warehouse.
Sometime overnight or in the shop next day, the car was hit and dented in. The repair shop who fixed it said it looked like a heavy duty jack could have fallen on it. On top of all that, the tire iron is now missing.
Of course, they said they didn’t take it out. I am disappointed that I was taken for a ride here.

Had a recent experience with them and this place would not be one I considered very professional. Without going into much detail, they were fairly condescending to my wife and all it took was a little bit of PR skills and they would have made a lot of money off of me.
I took my business elsewhere, and would have been willing to pay more elsewhere just on principle, but ended up saving — so while I have to thank them for being jerks and saving me money — one has to wonder how many others have walked and how much this money this place loses by just being a bit stupid in the people-​skills department.

Great experience. To be honest I hesitated to bring my car in for service after reading some of the negative reviews. I drove by and decided to give this place a chance. After all you you can’t please everyone especially when it comes to car repairs. I had an appointment to have a wheel allignment done on my car. Christian was the service rep. He was very friendly and professional. The car was taken to be alligned within 5 minutes. The price was fair $ 79.95 out the door.

I personally can say I caught this company red handed.
I went in to have my oil done, I took pink chalk and marked the bolt that goes to the oil pan and oil filter, I also took pictures of my new rotors front and back along with my new brakes front and back.
Mind you I came in only for an oil change, they take my car back, about an hour later they tell me it’s ready, but they noticed I needed new rotors and brakes for both front and back…
I asked for the manager and I requested we go look at my car, as we are looking at my brakes they are brand new I caught them in a lie, the manager apologized and said it was an honest mistake. Then he said your oil is done, I laughed at this point and said you’re 100% sure, the guy said yes.
I then went right in front of them and pointed at the pink chalk on both the filter and oil pan bolt. I told them the chalk would be gone if this was done. The tech became scared, because all I did was give him the thousand yard stare.
The manager did a quick open and close on my filter and pan and saw it was pure black not clear. Another lie, so if I left I would of given free money to these morons.
Now there is maybe a few decent techs that still may work here, but the trust is gone.

Tune-​up, tire rotation and replacement gasket for older Camry here at Ted Wiens. The front of the house gentlemen Randy and Christian are taking care of me. I always find the staff to be kind, courteous and professional. I highly recommend this location.

What a rip off. Took my truck there under warranty and they say they did the work, hasn’t been long enough to tell yet. But then I discovered they went through my vehicle and stole my change! It wasn’t much, just a few bucks but that’s not the point. The point is they went through my center console and took something that was not theirs. Then called me a liar when I called to complain about it. Won’t be going back…

I took my car into the shop for a standard oil Chang before leaving they informed me I needed my brakes done I said to them (knowing my brakes had been done recently) I’ll get to it after the new year. The gentleman told me it wouldn’t make it till then. Sure enough about 25 – 30 miles later my brakes skipped the entire squealing earnings and went straight to a grinding sound. Make sure you get a picture of your brake pads, if you can, before going to this joint. I would hate for this to happen to you

This is the only TW to go to in the valley. The gentlemen that work here are amazing. I was stuck between a rock and a hard place and they made sure I was taken care of. Everyone who works at this location is friendly and helpful.
I needed a new battery and was planning on leaving my car overnight. My friend was supposed to pick me up and take me to work but, ended up hetting stuck in traffic. Not only that but, I left my credit card at home. I told the guys to just get my car started cause I couldn’t afford the price of the battery and the extra serivce fee (which I was quoted at another TW). They told me that they would wave all the extra charges and just get me out thw door and to work on time for the price of the battery.
They are truly a class above the rest.

Disappointed

Awesome!!! I started bringing my car here 2 years ago, & all the guys are great. I have had trouble in the past finding honest, reliable mechanics… so finding them has been such a blessing.
No other place I’ve been can compare to their high level of customer service.

First had experience through this automotive repair shop with my wife and an oil change. We came here because we had a discount through a Cub Scout discount card. My wife was really pleased and stated that the service was trustworthy. I then bought a 2012 Dodge in that I had purchase 3 months prior for an oil change. Besides the cabin air filter that was needed there were no other services recommended. I appreciated this because generally you feel this is a places chance to nickel and dime you.
Finally, I recently purchase an R.V. from California. I was trying to find a place to have it smogged and the normal ones I use near my house were all giving me the run around even though I knew that there should be no problem doing it. Thats when I though Ted Wiens! I then call and was told by Christian in a very friendly manner that it would be no problem and they would happily take care of it. Its a 32 foot rig so I was happy to have someone so accommodating. I also purchased a set of headlights that I wanted them to install because I thought the ones I had were defective, no high beam. They quoted me $ 40 and looked at the R.V. It was then that the tech came back in and strongly suggested that I don’t do the change because the setup I already had was very nice and that there isn’t a high beam needed with these HID lights. I appreciated their honesty and not taking advantage of someone who didn’t know. I feel real comfortable coming to a shop like this and am happy to have found a trustworthy place in the auto industry. I usually go to dealerships but feel they are overpriced and are untrustworthy sometimes in their own right.
Jack, Randy, Christian, and the Tech from the back. Thanks a million, I appreciate your service!

I bought one of those sticker cards where you get the several oil change coupons for a low price. Seemed like a good deal considering how expensive oil changes can be these days.
My car was brand new. It had barely been off the lot a couple months. I brought it here for its first oil change after 3000 miles.
These guys had the audacity to tell me that I needed to change my front and rear brake pads. I’m a grown man, and another grown man looked me in the eye and told me a car with less than 4000 miles on it needed front and rear brake pads.
My trusted mechanic that I have used for several years confirmed the front pads had 75% remaining, and the rear had more than 80% remaining.
I didn’t bother using the remaining oil change coupons.
If you enjoy being lied to, and you like unnecessary up-​sells, this is your mechanic!

UPDATE: The store manager called me saying his boss was flipping out on him for my review and blamed that the employee who rang me up was «new» and didn’t know what he was doing or as to why my total was almost 50 $ for a oil change and that I was ruining their business with my REVIEW AND HONESTY. The employee that was deemed «new» but I’ve seen that gentleman there for awhile… because I literally come in every 2 – 3 weeks. Jack is a awesome manager though and I didn’t see him today, and has taken care of me alllll the time. The other customer I was talking about was not being ripped off and I misheard or something! So nevermind that! All in all just don’t attempt to rip off a long time customer, and a girl whose parents own a auto bodyshop!

I’ve used Ted Wiens before and have had no problems. Plus, I have their little sticker coupon book so I wanted to take advantage of my discount. But when I called to check up on the status of the oil change for my Lexy on Friday I was notified that in addition to the oil change, I was in desperate need of 2 new front brake pads, 2 new front rotors, 2 new rear tires and that my heating hose needed to be re-​clamped because it was leaking. I asked how much it would all be and was told it would be over $ 1000 :X FML but then I was told I would be given a little discount because of my coupon book bringing it down to around $ 975. Told them that I would think about it and call them back.
I called another auto shop in the area to compare prices and was shocked when they told me that they would charge me a flat rate of $ 650. So I paid for the oil-​change ($ 48 Synthetic Blend & that’s with the $ 10 discount because my car holds 7 quarts of oil or something like that lol) and took my car down a few blocks to the other shop… While driving, I noticed Ted Wiens didn’t even replace my next due oil change sticker and then later I found out that they rotated the rear tire on the right side of my car to the front (only the right side & not the left) which is very dangerous because they are 2 different sizes! UGH!
The sales representative at Ted Wiens, Christian, has always been super nice but I can’t help but feel those prices were a bit of a rip off.