Terrible Herbst

Went to use restroom and was denied because cashier had an attitude. I am a paying customer and cashier chose to be an ass. Sign says clean restrooms. Guess corky can’t train polite employees

I generally go to Terrible Herbst to fuel up my truck. Went there today. The sun was glaring down on the screen, so it was hard to read what was being displayed. Since I always get the car wash (to save twenty cents per gallon, and I have a black truck) I tried to put in my request. Well, with the previously mentioned sun I couldn’t read the screen quick enough to get my selection in. It allowed me to pump my gas, but no car wash on the receipt. So I went inside. The clerk said they couldn’t help me…“they could call corporate”. I walked out without a word. Knowing that I had been there many times before and how the car wash worked I went to where the car was line was. I spoke with the attendant about what I wanted… offering to pay $ 6 for the $ 10 car wash. That would have been about the deal that I tried to get. He suggested that he’d run my truck through no charge for my hassle (without a wipe down at the end, but who would argue with that?). I was very happy… happy enough to tell my story on Unilocal.While I don’t suggest that everyone can get a free wash, you should give Terrible Herbst a try for your next wash as they clearly understand what customer service means. I will continue to go here to get fuel and my car washes.