The Cheesecake Factory

Went here for lunch, waiter was was nice, food was okay until my husband took a bite of mushroom and found cardboard. How the heck did cardboard get into his food? The manager apologized, offered a new plate, and took off the charge for the cheesecakes.

Excellent service from Matthew J. wait, ask for him he’s excellent! We had the carbonara, penne shrimp and sausage, lunch portions were huge and delicious. Be sure and order the spring loaded Caesar salad, hee hee it jumps out of the bowl it’s so full. Having strawberry shortcake for desert. Isagenix cleanse here we come. Lol

I am a regular customer there, and I always get the same thing. which is the luau chicken salad. I realized that they had added pineapple to it, and it didn’t have a flavor to it. plus I use to love the dressing, but i realize that the dressing was too vinegry… and I realized that they put the complimentary bread in the microwave…
I honestly didn’t want to make a scene, but I realize that, something changed in that place, even though the food came out very quick, but I just felt, who ever made that salad, did a sloppy
the way, it have been more then a week since i ate there. I honestly love the cheese cake factory, I will always come back, cause, they have stuff on their menu, that you can’t find any where, but i just wish, the luau salad, didn’t have the pineapple. plus it wasn’t too appetiting.

Horrible service is all I can say.

Swung in late prior to them closing and sat at the bar. The bar tender made sure we enjoyed our late night sweet tooth craving dessert. We’ll be back!

Food here is always delicious. I got two different types of cakes and the red velvet cheesecake. It was delicious. However, servers behind the counter ignored me while they were gossiping on the other side of the counter. I almost left had it not been for my parents. It was very rude that they kept me waiting while there were three servers on the other side just talking their heads off. With this hopefully they would be more attentive to customers!
After dulging into my favorite carrot cake which is usually moist and delicious, to my disappointment it turns out the carrot cake is dry!!! I am not happy!!! Drove all the way here to buy this and it turns out to be dry!!!

The service was slow, the food was cold and not prepared as we requested. Seriously just a lousy experience overall.

The negative reviews here are pretty accurate. I’m glad my gf was open to eating somewhere else and just coming here for dessert. As many have stated, slow service. What frustrated me and really killed the moment for us both was that we ordered some nice coffees to go along with our cheesecake, and they were served in regular pint cups. Wtf is that about? I’ve never felt so snobby in my life, but you will see, every where you go you will get coffee in a mug, and now I know from this experience that the cup makes such a difference. You either burned your mouth drinking from the straw, or drink only foam drinking from the cup. A pint glass JUST DOESN’T WORK.

Excellent!
The menu is extensive, we had a hard time deciding what we wanted because so much of it looked delicious.
The kids pizza is huge! We got one kids pizza and our three kids split it with some left over.
Service was average.
And, of course, the cheesecake was amazing, we had the Hershey cheesecake.

My wife and I love the cheesecake factory. Whenever we want to treat ourselves, we go here. Now there has been an on going problem that we face every time we come here. When it is just the wife and I, they will ALWAYS sit us at the two person, tiny a$$ table. In between two other people. We make it a point to come when it’s slow so we can get better seating. Normally we don’t say anything and just sit down, but today we just got tired of it. We finally asked for a booth, and of course they had open booths to sit us in.
Besides the seating issues we have every time we go to a cheesecake factory, we love the food and will not stop coming for the food. Unless, the seating issue gets so bad.

Always fun and always great food and service. The rounds in the very back is lovely…1 783 534 and sunny.

Saturday May 21^st 2016. Went out with the family to give Cheescake Factory another shot at making things right. Horrible mistake!! We were seated after a 15 minute wait (normal on a Sat. after 5pm).We sit down and start to enjoy our family conversation and order our appetizers.
Our appetizers go as follows, first chicken quesadillas, second hamburger sliders. We put napkins on our lap and husband notices the dirty silverware. Of course we get a manager. This is my 4^th attempt at letting Chessecake Factory turn things around and hopefully becoming my favorite restaurant once again.
Shawn (manager) comes to our table after about 10 mins. again it was busy, he apologizes and informs us he will let the kitchen know and gives his thanks to us for bringing it to his attention. Anyways, appetizers were Meh and I would NOT order them again. Different chefs these days for sure!
Moving forward FINALLY here comes our brown bread with the apology that they do not have our sourdough bread as they are waiting for more. Both types of bread are standard and should be served before appetizers. This did not happen.
Next my daughter and I both had salads. So I am eating mine and taste this Gosh –awful tomato I mean, «YUCK!» Geez, all the tomatoes taste gross like a dish water soapy taste. Yes, I have accidentally while doing dishes splashed myself and got a taste. Needless to say I avoid them and just keep eating my salad and trying to not be so aggravated eerrg. I look over she is spitting something out, like literally spitting something out. She has manners, so what is causing this?! «The tomato is awful» she says. It wasn’t just me. OMG reader they were so bad! I’m not going to spend approx. $ 160 on a meal for 4 people and get sick.
Here comes our meal. Still no sign of that sourdough bread that hubby loves. Meal was a chicken club for me,“oh no, not more tomatoes!” ok so my meal is ruined and the meatloaf, catfish and orange chicken entrees were all less then par! Last part of our meal was here and we were asked by our server James did we want that sourdough bread still? Umm yeah, NO! lol after the fact
James our waiter was great I must add!! He kept checking on us, filled our drinks and had a very professional attitude with his own style. He was cool. Only thing we liked there, was our waiter.
Manager Shawn could learn a thing or two about being a manager. He passed our table at least 6 times and NEVER re– checked on us asking if everything was ok. In fact he seemed to avoid eye contact with us all together! Wow, ok Shawn, the restaurant that YOU manage sucks now! This used to be my favorite spot for almost 10 years and sadly it is a thing of the past! I will NOT be returning! Corporate where are you, get involved please! Readers PLEASE DO NOT WASTE YOUR MONEY HERE!

Love Cheesecake Factory! Aside from the food the cheesecake is perfection! I got OREO, which was to die for!
I usually go to the one in Henderson but we went to this location after my cousins graduation with my family & our server Katrina C. Or Katarina (sorry! If I spelled it wrong) was ON POINT TO THE TEE, with checking on us & refills on drinks without even us asking! That definitely made it a better experience thank you!
Anyways all of our food was great I got the four cheese pasta with chicken which was so good, my sisters boyfriend got the chicken bellagio, my sister got the miso salmon & my cousin got the chicken marsala. All great dishes & a wonderful night!

Always a great dinning experience, but I don’t frequent as much since they discontinued the CHICKEN THAI PASTA! Food was good, especially the new Cheesecake, Salted Caramel, great call Jessica N. YOU were awesome!

Just plain bs that this is the quality piece of cake you get for 8.00. The size is inconsistent it’s absolutely crazy to me.
I understand it can be busy at times however I’d rather wait a few more minutes to get a better cut piece. When the employee was asked why it was so small she said that’s just how it is and shrugged her shoulders. Will not be back.
Not to mention the piece was half frozen. If I wanted something frozen I would have gone to the grocery store. Unacceptable.

The food here is good however EVERY single time I order take out they butcher the order. Just got home with a chicken salad that has no chicken in it. I guess it’s my fault for not checking the order but we did curbside and it was dark out and it hard to open everything in the car. We also tipped $ 8. It’s so aggravating.

I love this restaurant… yet another great meal and excellent service… I did take off a star for the price as I do feel as though they are a little to pricey for what they offer… if was $ 108 for two people for a small steak and steamed vegetables and desert…
Also, they were not packed, no waiting and they crammed us in a small two person table right next to another table full of people. I feel like they could have spread us out a bit…
But overall very pleased and will definitely return next time I am in town.

Cheesecake has always been a safe choice for my household. We all have a favorite dish here or some kind of comfort food. I use to go to the Green Valley location and we never had less than average service. However this location really needs to step it up. Reading through reviews and based on my past couple visits it’s safe to say they always fall short in the service department. I mean the annoyance of the Cheesecake Factory at the forum shop is practically worth it compared to here.
Last night we order a couple appetizers and entrees and everything was «half assd». I checked into Unilocal when we were seated and I had to refer back to my check in to notice it took over 15 minutes for someone to greet us. That was after I asked the busboy to get our server that was cleaning the table next to us. Then when the server came he asked us if we were ready to order our drinks as we stated yes he said h would be right back with our bread? Of the 2 appetizers we ordered we only had one brought to the table. Btw, don’t ever order the Chicken Potstickers from here. They were too salty and nearly burnt. Stick to their firecracker salmon or avocado egg rolls. Someone at the table order the Steak Diane and Shrimp Scampi (medium) and he was served well done. It was just careless acts after careless acts. Our drinks needed a refill we had to call on the busboy again. He took our drinks and brought them back without the straw. If we wanted Applebee’s service and quality we would’ve went there. We’re definitely going to take our money elsewhere until they can do better!

Some people might scoff at me for liking Cheesecake factory. Whatever floats your boat. There’s only two items on the menu that keeps me coming back here. BUFFALO BLAAAAAAASTS. What is that? What was in there? Buffalo marinated chicken with cheese inside of fried wonton wrappers. Do not underestimate these fried wonton wrappers… sounds strange, but you won’t even know that they’re wonton wrappers while you’re eating them. The blue cheese sauce and buffalo sauce on the side is AWESOOOOOOOOOME.
My other fave item is their Godiva brownie sundae. This will be sure to hit the spot if you’re craving major sweets.
Let’s not forget the complimentary brown and sourdough bread. ME LOOOOOVES!!!
Service was on point. Location is nice, but interior is much smaller than other Cheesecakes I’ve gone to.
I“ll be back to stuff my face with some more buffalo blasts… after I manage to get a workout aka walk 1 mile.

I haven’t been to a Cheesecake Factory in like three years, so my roommate and I decided to break the three-​year-​long hiatus and try it out for dinner once again.
We were seated fairly quickly despite it being a busy weekend night and having no call-​ahead for a table.
They had a fancy interior, the dining room was dimly lit (just like all Cheesecake Factories), and the noise level was a little louder than average (it can get quite noisy).
As for the food, we started off with the avocado egg rolls. It may sound weird, but they’re actually SO GOOD. Who would’ve ever thought that this unique twist on egg rolls could be so delicious? It’s fried in an egg roll wrap stuffed with avocados, sun-​dried tomatoes, onions, and cilantro. A must-​try for avocado aficionados (or for those who are tired of the standard guacamole)! The sauce it came with was sweet; it was the perfect pairing with the egg rolls. Let this appetizer satisfy your tastebuds with its Avocado-​ey goodness!
My main entrée was the Louisiana chicken pasta. It had Parmesan crusted chicken (the breading was crunchy and the chicken was juicy!) over farfalle pasta with a sauce that has a bit of a spicy kick to it. This is seriously some good pasta. If you want something that’s super filling, I’d go the pasta route.
Presentation of the food could’ve been a little bit better, but the food was great nonetheless.
Overall, I was pleasantly surprised at how good everything was from what I remember. The Cheesecake Factory is probably the best option if you don’t want to go anywhere super fancy for dinner.

Natürlich mussten wir im Rahmen unserer USA Reise auch unbedingt einmal die Cheesecake– Factory besuchen. Es ist wirklich Wahnsinn– der Name hält, was er verspricht: Cheesecake in rauen Mengen und allen nur erdenklichen Variationen! Man sollte den Cheesecake aber besser als Hauptspeise und weniger als Dessert bewerten. Ansonsten könnte man Gefahr laufen, dass man einfach platzt. Die Portionen sind ordentlich und der Kuchen selbst wird mit einem dicken Schlag Sahne serviert. Diese braucht man aber eigentlich gar nicht– der Kuchen selbst ist saftig genug. Service und Location waren auch in Ordnung– Parkplätze ausreichend vorhanden.