The Retina Center At Las Vegas

Nobody likes spending time in Dr. s offices… Twice a year I have to designate my morning to be dilated and have my retinas checked. This place is okay, receptionist who checks people in is very friendly, she has a smooth natural way with patients. Having a friendly face for your business is so important and she is great! Most other staff and doc all friendly also. But, DO NOT COME EARLY! They do not take patients in arrival order as I learned after sitting in the waiting room for over an hour. Watched 3 people arrive and go in before me… People just walking in are taken back right at their appointment time. Next time I’ll come right at my appointment time. Also, no wifi for guests which stinks with looong waits. Long as in… 2 hours and yet to see doctor. They completely overbook, with people standing in the waiting room. Then they told me I need my glasses or prescription for this appointment (never said that on the phone), so I ended up waiting longer for my doc to fax it in. They wanted me to reschedule second part because I didn’t have RX, no way! Tell people they need it prior to appointment!

So my mom comes here almost ever month or ever other month… we r here today 2÷10÷16 for her normal appt and of course like normal she needs to have any injection in her left eye. (almost 9 out of 10 times she has to have) so the ma comes in tells us it is going to b 1 hour before her injection??? Me: Really why? Because there r other appts … Ok again why when you know that 9 out of 10 times she will need an inj why is her appt not set up to handle it if she needs any inj? She tells me until he looks at xrays he doesn’t know. Ok I understand that but if ever time she comes in and u have her set up to have injections and then end up not doing it you would have extra time and then maybe pts wouldn’t have to wait so long??? I don’t know maybe better time management would help this out. Just saying from one medical professional to another.

I previously added a tip when I should have submitted a review. Today was my first day to be examined and Dr. Jayne, Georgie and the whole staff were very thorough. I am looking forward to the second part of my test. I would highly recommend The Retina Center to anyone needing excellent eye care.