The Tower At Tropicana

NOTICE THIS PLACE HAS NO GOOD REVIEWS? currently living here and they say anything to get you in, but once you sign the lease the office management stalk and harrass you constantly, just trying to find reasons to fine you or evict you. i have never felt so uncomfortable living somewhere as i do here, from the maintenance crew driving around staring all day on their golf carts to nosey office assistants looking over your balcony and just giving you an all over sense of uneasiness. the apartments are nice but severely overpriced and not worth the stress even the dryers are so slow it takes hours to dry one load, noticed im not the only one to comment on this. currently being investigated because my neighbor, who i literally had to call the police on for looking through my bedroom blinds, complained about my moms dog barking when she came over so now they have this vengeance on me and are trying to evict me because of this instance. the nosey office lady, young thin hispanic lady with dark brown hair (YESSENIA is her name, fakest person i have come into contact with) is the worst. nice when shes trying to get you to sign papers, but a rude b#tch in person. also went to pay a fine while other people were looking into an apartment and all of a sudden everyone is all on their best behavior again! if you dont want to be harrassed and bullshit fined, go elsewhere cos this is not worth it. i tell my friends and coworkers about the things that go on and they are all just as shocked as i was at how they treat their tenants. going to try to use this notice to vacate as a good thing and try to find somewhere more peaceful to live. i would never recommend this place. feel free to contact me if you have any more questions about this place

Very interesting to read all of these terrible reviews.
I moved in April 4^th so I have only been here w month and there are only a few things I have to say.
1^st, the one girl I met when signing my lease is very friendly and answers all of my questions. She helped me yesterday in getting my A/​C turned on because of some minor issues.
2^nd, it’s a nice quiet area for the most part. Luckily my apartment is closer to the «dog park» which isn’t actually a dog park, but two small hills with rocks and grass, but it’s convenient. There is also a nice grill there where people can grill their food; it is used often so get to it quick.
3^rd, I only have two complaints. One is that the neighbors upstairs sound like they’re bowling all the damn time. I don’t care in the day time, but at night it’s difficult to sleep. I’ve spoken with the neighbors and they said it was their baby walking around. Seems like a very heavy… HEAVY baby. I don’t think they took into consideration my gentle comments about the noise. No apology after speaking with them. No changes in noise. Seems like a lack of consideration for the people below (us).
The second complaint is the main one; we get texts often for any cars that need to be moved or any changes in our area, that’s convenient. But what isn’t convenient is that, in the month that I’ve been living here, they’re doing constant reconstruction in our apartment complex. First time they were doing something at the front office area so the gates were closed and we had to enter through the exit gates on Torrey Pines. After a couple days it returned to normal. Second time, they did it again a week later. Third time is this past Monday they blocked off a certain area and people had to park in the church parking lot outside of our apartment complex, and the fourth time so far is yesterday. They blocked off another portion, supposedly until Monday. I don’t like all of the reconstruction/​repavement or whatever it all looks fine and I don’t see any difference. It’s just taking up space for our parking.
Other than that, the gym is decent except you have to pay a nonrefundable fee of $ 50. The pet deposit was pricey and I only get half returned if by the end of my lease, everything is a-​okay. But only HALF is what I can potentially get back. The other half they keep. My apartment can get a bit humid sometimes, so we keep the windows open. I have to pay a monthly pet rent in addition to our regular rent. No dogs over 40lbs. Very thin walls so hear the upstairs people often. I love the modern décor of the kitchen.
It’s convenient that they accept portions of rent money from roommates!
The grounds are pretty nice. The area is well kept. So far I kind of like it. Just those few little things that are a little annoying.

Pretty nice apartments and beautiful grounds. Office staff hates dealing with people and will raise prices on you without notice, once you bring in the lease to fight them on it they say that they have the right to change the price at anytime. Gym is nice but it’s an extra 50 to get a key, they have a tanning bed but I’m not sure how often it’s really cleaned. Their security is a joke, no offense to the gentleman who does the job but he just walks around the grounds all night.

So I was looking for a new place, stopped at the leasing office upon arriving at the leasing office I noticed a sign saying will be back at 1:40. Well decided to wait ten minutes I said to myself would hurt. It is 2 pm right now been waiting 20 minutes after the time stated at the front door, no one has shown. If this is the kind of treatment I get before knowing these people, (management) if you may call them that. I do not want to have anything to do with these people.

I have been living here for 6 months in a one bedroom. Love the kitchen. Very close to my job i would say 10min away. It is alittle expensive for a one bedroom but i understand i would be paying more considering the location. However i do have a few complaints about the apartments. I absolutely hate the parking always packed. They only do one parking even in a 2 bedroom which means the second person would have to park all away around the corner from where you stay which is a headache. Trash is so far from the apartments. Washer and Dryer is very old i have to dry one load for 6 hours! I DID NOT UNDERSTAND why as a resident i had to pay for the pool and gym key? That should come with the apartment a rip off is what i think that is. The walls are very thin so i hear everything upstairs. I never complained about it though because i dont want to be one of those «neighbors»
Overall once my lease is over i would be moving out. My experience at tower at Tropicana was okay. Wasn’t great but wasn’t too bad. I know there are better apartments so ill be on the hunt.

Lived here for a year and didn’t even think about signing again.
1. Never saw the same person in the office twice — every staff member was cold and unfriendly. Was always me with shifty eye contact and oddly over professional and cold behavior.
2. Very overpriced. Renovations were performed VERY shotty. the «granite» countertops are merely sitting atop laminate. The one on my bathroom fell on my toilet and broke it. They made me pay $ 200 to replace it, since I hadn’t «reported the counter to maintenance.»
3. I had an incident in the Spring where someone threw a glass ash try at my friend (from a 2^nd floor balcony) while we were in the hot tub. He had to get stitches. The next morning, I was called and told I’d be evicted for being involved in the incident. It turned out the inexperienced part-​timer jumped the gun — but that didn’t spare me from seriously stressing about it. The property manager ended up apologizing and saying she’d follow up with me… but never did. That was nearly six months ago. The residents who injured my friend were not evicted.
4. When I signed the lease I was told they’d be renovating the Fitness Center (one elliptical, one treadmill and some weights). They never did. But they completely redid the leasing office (over the top with marble, etc).
5. I partly chose the area because they only allowed small dogs. Without letting residents know, they began allowing pit bulls and other very large dogs. Also, there is a serious stray cat problem.

I Would never recommend this place to my worst enemy!
Management & staff are very rude & unprofessional
They protect their friends living here not the rest! I felt discriminated against & was told I could leave & agree wouldn’t make me pay for the lease breakage she basically told me to get out because I reported noise even tho the lease says that we shouldn’t be noisy! Etc worst experience I’ve had ever!!!