Verizon Wireless

Jarryde was very helpful, very efficient, and very friendly. I had been to the other Verizon nearby several times and wasn’t even able to get the services I had requested. I had tried to switch my phone on 3 separate occasions at the other location and was about to give up until I went to the new location and received excellent service. Will definitely continue business here

I am very disappointed. I have never gotten back on to Unilocal to write a follow up review however there were a few problems after I wrote the first one. First it was the rebate situation. I thought oh how nice of them to do all the paperwork for the rebate for me so all I had to do was place a stamp and I was good to go but then turns out the paperwork was wrong so I had come back in and have them re do the whole thing and I had to put another stamp to resend it. Second they told me to come back in because they had overcharged me and had to refund back the money. I originally wanted to pay off my phone so I said can’t you just put that towards my payment for the phone and they said no. So I had to take time out of my day to come in and have it fixed. Well turns out he forgot I wanted to pay off the phone so it wasn’t an overcharge so basically I went in there for nothing. Third time they call me again saying I need to come in because the transaction was done incorrectly. So we had to do a refund then anther charge and they said it would be in my account 24 to 48hrs. Well, it’s been that long and I still haven’t seen my refund so I had to call again and he found out it takes up to 5 business days. Seems like they need a review on their policies. I am normally not someone to give bad reviews but even after the fact, they didn’t offer anything to help smooth this over. I can understand one mistake but three times and only an apology was given, to me that is not good customer service.

Best experience at Verizon ever. Craig and staff here are really friendly and willing to help their customers get the best deal! Recommend everyone to try here!

This was one of the greatest experiences I ever had purchasing a phone. My son’s phone was destroyed so I walked in to just ask if they could activate my old phone for him. The salesman Craig, looked up my plan and informed me that I was currently getting a bad deal and I could get a brand new phone and more data at an even cheaper price than I was currently paying. I really appreciated how Craig and his manager Sean went above and beyond to help our family get the best deal possible.

Craig and Sean were amazing! Very friendly and eager to get me and my wife the best deal possible. I will NEVER go back to a Verizon corporate store. These guys are the best!

Went to this location to get some help with my wife’s laptop and ended up also getting help with my S4 as well. Jarryde was great help; knowledgeable and friendly.
We were real pleased. I recommend this store location especially for their customer service.

Fholl

These guys are great! They are so helpful! This store just opened so there is no wait. They sometimes have new hires but they make it a great experience.