Vision Source

I’ve never had to wait very long before being seen by the doctor. Staff is always helpful and very knowledgeable. Even when I brought in sunglasses bought elsewhere the staff was willing to help adjust them without charging. My future appointments have always been correct with multiple texts and a phone call to remind and confirm. Insurance billing is done accurately and efficiently. One of the best optometrists’ office.

Dr. Nagel and her courteous staff at Vision Source are beyond exceptional and it shows with every annual exam visit. I always feel at ease knowing that the health of my eyes are in the care of a top-​notch optometrist, who treats every patient with the utmost respect and realizes the importance of maintaining your vision.
No file cabinets here either (ok, maybe that’s a stretch), because this optometry is wired for the 21^st century. From the cutting edge equipment that supports your exam, to the heavy use of computers for data entry by the staff, means Vision Source is aware of current trends in technology and how that can help improve your experience during your exam. That’s a big plus for me and why I will continue to return to Vision Source. Thank you Dr. Nagel! :)

Dr. Mark Lee is just the best. He is UBER knowledgeable as well as professional! (Nice guy too!)… but the professionalism doesn’t stop there! As soon as you walk in the door the staff makes you feel welcome and at ease, getting you rolling through the testing so that you can discuss the current state of your eyes with Dr. Mark… or any of the other Dr’s! These guys know their stuff and are fun to boot! They also have a great selection of glasses to choose from, too. FULL SERVICE!

Their staffs are quite rude.

Been coming here for a long time, myself my wife and our kids. Great place, friendly, kind and care about their patients. Give them a try they also have a great selection of glasses.

Upon welcome, the administrative staff is welcoming, efficient and well prepared. I also appreciated the appointment reminders that were sent via text messaging.
From Jason at intake, to Dr. Beckwith’ examination and discussion, to Alex M.‘s assistance with frames and contacts, my experience was well orchestrated. I appreciate the use of technology, the knowledgeable staff, and each person’s sensitivity to me as an individual.

This is the second year I am seeing dr Lee at Vision Source and he is simply the best. I have been to other doctors at other offices, at a Costco location and also have been to an Ophthalmologist since I am a post-​LASIK patient with dry eye and having a hard time getting back into contacts. This office offer everything I needed. Dr. Lee takes the time to listen to my concerns. He and his office staff is patient, and professional. I must have tried on 6 different brands of contacts at different visits before finding one that is a best fit for me at one set price. BTW, of all the places I have been to, this place have the most variety when it come to contact lenses, from the regular lenses to special lenses such as Toric lenses for those who are hard to fit. Their glasses selection is great too. I am taking the time to write this review because I know what a challenge it was for me to find a great place with decent prices that offer what I needed. Btw, my whole family now go to see Dr Lee.

These people are great! From the front desk, to the tech, to the doctor, the staff was knowledgeable and super friendly. They got me in and out quickly, yet I never felt rushed. I will absolutely be using them from now on.

Dr Lee is nice. The staff is courteous. Had my annual eye exam and they were thorough. Reason why I’m giving them 3 stars is because of Alex from the front desk who has ZERO customer skills. She doesn’t smile at all, doesn’t listen and is quite intimidating when you ask questions. I told her my last name then she pronounced it incorrectly RIGHT AFTER I mentioned it.
Sasha, the manager helped me instead with my concern because Alex was insisting I pay for my bill which was rendered 2 weeks ago that I wasn’t even aware of. Alex didn’t explain to me what the bill is for. She just insisted that I was there for that day and it is due now. Turned out that she had a mistake and it is pending payment from the insurance. If that is not covered, they should have notify me on THAT day BEFORE I saw the doctor and not surprise me with a bill. I’m so disappointed with them. If they charge me, I’m switching doctors

Dr. Nagel is the best! She thoroughly explains what’s going on with your eyes and describes the results/​diagnosis. In addition, the staff at Vision Source is super amicable and professional. This business really believes in providing the best customer service, products and deliverance of diagnostics on eye health. I will definitely be back and recommend them 100%
Cost of 45 day contacts $ 60
Cost of Guess Brand Eye glasses Frame, plus antiglare (after applying insurance coverage) $ 120
Cons:
Not a great selection of brand named frames.

We have been going here for years. The staff is excellent and they’ve been here forever.
They have the best equipment and excellent selection of eyewear.
Costco and others can beat the price on an examination. But they don’t do as complete of an exam. Don’t be fooled. Vision Source is far more extensive. They have equipment that is not available at discount eye exam establishments.
Seriously, Don’t go anywhere else. Even if it means a drive. They are that good.

Thank you, thank you, thank you Vision Source. We were on a weekend trip to Vegas, and in our rush to get to the city and lose all our money in the casinos my significant other forgot her contact lenses at home… nothing like seeing all of those lights as one big blur… So, the Saturday morning following our arrival we started calling offices around town for replacement lenses, but most places said they would charge for an exam and/​or new lenses. Then we called Vision Source and not only did they say they had her prescription (of which she had an electronic copy) but they could give her a free short supply.
When we arrived to their office not only did they refuse to allow us to pay for the free 3 day supply, but they apologized that they did not have 5 days worth of lenses to offer us. The said simply, «That’s what we’re here for.» The staff was very sweet and pleasant. As we do not live in Vegas, this is likely a one time encounter with this business but one that left a great lasting impression!

My go to and favorite vision doctor/​optical store and I’ve been to a lot of them before finding this one because I was never satisfied. First off, Dr. Nagel is awesome; she’s nice, professional and explains everything to you so that you understand. If you have a question, she’ll take her time to discuss it with you until you understand and doesn’t just rush in and out like most other doctors I’ve seen elsewhere. The staff at the front desk and in the optical center are just as helpful too, they are always ready to answer questions about glasses, contacts or insurance whether in person or on the phone.
I went in for the 2^nd time this year to ask about getting prescription sunglasses and the optical technician, Ben, took his time to answer my questions about my insurance and calculated my out of pocket price several times based on different options I could get. He was not pushy in terms of getting me to add options and instead just explained why each one was good and which ones were nice to have but not really necessary.
I have never had a bad experience here and have come here for the last 3 years.

Wonderful service. When I had something caught in my eye, they were able to get me in immediately. Great frame collection too!

I can’t say enough great things about this place. The doctors are great and they really take lots of measurements with tons of equipment. Your eyes get examined, not just a quick look at an eye chart. And the staff… spectacular! Mark helped me and went above and beyond and well, he is the reason I am writing this review. I probably wouldn’t have taken the time, but when you find people who help you and give you wayyyyy more than is necessary, it really deserves a shout out.
I have seen Drs. Lee and Nagel and I like them both. They have at least 3 doctors who work here, so you can always get an appointment. I had an emergency and they fit me in immediately.
The only down side is they aren’t cheap. However, the lenses I have received from them aren’t close to what you get at the big places. The lenses are far superior. You are going to be wearing your glasses all day, every day. Spend the extra 20 cents a day or whatever the extra money adds up to. It is worth it.
The place itself is very nice, quiet, and super clean. They have a good selection of glasses too. Probably not quite as many as the big huge places, but they have most of the higher end brands. This isn’t a mall store. You won’t find 30 people standing around waiting. At most, I have seen 5 other people in the store at one time.
Did I mention how totally amazing Mark was? :) He fixed a problem I had when he didn’t have to: Fabulous customer service! Better than that, though, he is extremely knowledgeable. I was having a vision problem that I didn’t understand, and he explained why it was happening and what would fix it. In a world where so many people know less than you do when you walk into their place of business, Mark really understands optics. That is very important when someone is fitting you for glasses.

This was our first visit and we are VERY pleased. My wife and 5 yr old were treated great and received excellent service! When looking at glasses the staff even offered ideas for other places with more affordable options. That is amazing! We’ve been to other eye doctors in Vegas and haven’t been satisfied but we will definitely continue to come back here.

I’ve been going to Dr. Lee for several years and coming to Vision Source since he started here. The location is convenient, the office is a good size, and the staff is pretty nice. I like the optical shop and the selection is nice. Dr. Lee is a great doctor and has always been super helpful with my terrible terrible eyes. He’s very thorough and explains things very carefully without making you feel like an idiot. I’ve been wearing glasses for about twenty years and he’s my favorite eye doctor.

I wear contacts and I’ve been going to this place ever since I almost went postal at a Lenscrafters because my eye exam took so long. The staff here is so friendly and so efficient.
Dr. Beckwith is a great doctor — he takes the time to explain everything and do a thorough exam. Yet, you are in and out in less than one hour. I don’t know how he does it. Either magic or not overbooking like other healthcare providers seem to do in this town. Plus, I only see him once a year yet he remembers (probably looks up) little details about my life, such as what I do for a living and where I work. Makes me feel special. :)
My only complaint is that the online appointment system does not seem to work. Just call for an appointment.

I came here about two weeks ago to get my eyes checked out and to pick up some desperately needed prescription sunglasses. The doctor I had an appointment with was running behind so Dr Nagel did my exam for me so I wouldn’t have to wait long. Awesome customer service!
After my exam I looked through their eyeglass selection. I thought they had much better choices than Eyeglass World. They have different glasses made by Dior, Coach, Prada and much more. I decided to get some Brown Juicy Coture sunglasses. I was hesitant about getting the anti glare lenses because I thought they would ruin the look of my gradient lenses. I would trade the look of gradient lenses for anti glare lenses any day now that I know how great they work. What you see on display is all they have. If you like something you shouldn’t wait because they don’t have extras in the back. I think it keeps the inventory fresh that way. The process was smooth and I recieved my glasses a week early!

So I got a bit envious of my BF’s new sexy spectacles. Plus, it’s been over 3 years since my last exam and that definitely has changed since my vision with the glasses isn’t as sharp as it should be.
The BF got an email that they were running a special that when you buy frames, you get single vision lens +anti glare treatment for free. If you don’t have vision insurance like me then any savings like this is significant– worth about $ 200 alone. I chose some lovely maroon Fendi’s, with gold hardware and F embossed sides (model 720R color 613– pics are posted). So happy to find these since they’re different, but not too outlandish and definitely complimentary to my face. They were one of the most expensive pairs in the show room, but you gotta LOVE something that is on you everyday.
I got a exam by Dr. Lee who was very friendly and approachable. He went through all the tests they ran and showed me the results and pictures while explaining what it all means. I liked this approach to patients a lot. Most optometrist just told me the basics and look irritated when I started to ask about my eyes. I have a bit of a nerd streak so I like seeing pictures of my veins and retina, I like being informed about my eyes. I do not recall some of these test being in my last exam and the technician did say that some of these are very new technology like they do a test to measure peripherals/​blind spots for HD iZon lenses and the advanced camera that can take pictures of the inside of your eye to look at vein health (for years was a add-​on test and not standard).
Sure, the test is more expensive than the average optometrist I’ve used, but I think this beats going to Costco to know more about my eyes. It’s important for individuals like me who have had additional problems beyond vision to have a place that is also thorough looking into the health of my eye.
With the free lenses plus a 20% discount they throw into the exam if you get basic exam+ contact lens perscription, I saved maybe $ 240ish and paid $ 457. Though the cost of everything is high to get good quality glasses and care, I feel got good value for my money.