Walmart

Store Managers do not help customers when asked. Alot of things out of stock. Lady in returns always having personal conversations, no or slow service from her.

I hate this walmart! It is so messy and unorganized, and just looks so ghetto! The employees are weird too! I dont recomend you going here! Targets right across the street and its 100 times better!

Sadly, the nicer Walmart in my area closed and now I have to go to this one. I don’t frequent Walmart very much and prefer Target due to the selection and customer service.
Upon entering the store, a huge line was at customer service. This line was moving very slow, as they only had one employee helping. As we walked past customer service, an employee completely plows in to my left side and didn’t even say excuse me or sorry!
Since we were planning a movie night, we head to the $ 5 movie selections. They have three large bins of bargain movies with great finds. We chose three movies and chose a charging cord for my phone. You have to pay for these items in electronics. Again, the line was long with only two registers. The gentleman that checked us out was matter of fact with minimal conversation. I know that they are currently asking for donations to end hunger and he didn’t ask us if we wanted to donate and just answered no for us automatically in the register. I would have donated.
The other aisles were not very clean and had items thrown everywhere. We looked at the frozen section for vegan options for lunch tomorrow and only found a few morning star farms. These were just vegetarian options and they only had three items :(
This shopping adventure was a true reminder why I avoid Walmart. I was never asked once if I needed assistance and only saw the employee that almost ran me over and the ones at the registers.

After today my family will never shop at Walmart again! Although our measly $ 1000 a month will probably not be missed by them I am sure that where ever we choose to shop it will be appreciated. My wife tried to exchange a car battery at the Stewart and Nellis store in Las Vegas, NV and was told by BOB one of the 6 or so CSM’s on duty that WalMart’s policy is that you can only exchange a car battery once. She then asked if the second one is bad and it has a 5 year warranty plus a sticker on it that said to return to WalMart where does she take it? He said 2 miles down the road maybe the WalMart that has a garage would do it. My wife asked, «what is the difference?» He said he didn’t know but that was the policy at that store and she could look it up on
. So of course there is no battery policy or warranty information for them on the Corporate web site, he was making the policy up. Fine, my wife decided to try a different store the next day but had a few items to pick up and figured she would just get them there. When she got up to the register to check out the cashier said that she could not sell alcohol and had to call over someone to do it for her. Guess what? here comes BOB who asks for her ID (she is 50 yrs old) as well as our son’s who is 27 yrs old. When she questioned him on why our son had to show his ID if he was not purchasing the alcohol, BOB replied… it is the LAW that we ID everyone checking out with you when alcohol is purchased. So if she had our 9 yr old son with her instead he would have to produce ID too? WTF??? She said that she doubted that was really a law as she has taken the state required TAM education class. He then said, «MAYBE YOU SHOULD TAKE A REFRESHER!!» After my wife told me this I wanted to go to the store and beat his ass. But instead I did the right thing and called the store in the morning. I spoke with a Greg who said he was the Asst Store Manager. He assured me that if my wife came back that afternoon he would exchange the battery and took her name down. She then, returned to the store that evening to wait in line for 45 mins to be told none of the «CSM’s» knew who «GREG» was and when they supposedly spoke to the manager’s that were there, neither of them knew anything about the situation. Apparently employees are posing as Manager’s when they are not and they also tell customers who ask to speak with a manager in person, «they are in a meeting.» When we tried 4 – 5 times to call the store and ask for Will or Shey (supposedly the real store manager’s) tonight to see if we could resolve this issue either no one answered the phone or we were put on hold for over 10 minutes with no manager ever picking up the call. Finally, we got through to someone who then told us that all the manager’s have gone home.
How convenient…
Walmart stores are closing here in Vegas and across the country so you would think that the ones that are still open would be run more efficiently, employ people that actually know how to do their job and customer service would be a top priority. But then again, what do you expect from people that can only get a job paying minimum wage?

they never pick up the phone. i called and called i had to actually go to the store, just for them to tell me they dont have the item im looking for. slow, high prices, and worst customer service.

Worst WALMART ever!!! Everyone i know calls it the «Ghetto Walmart». My husband tried exchanging something which he had a receipt for but they wouldn’t do it because he didnt have the Debit card he used. The employees are so rude and have No idea what customer service is! I hope this is the next Walmart to shut down because those employees can careless about their job!

Why do people decide to come to Wal-​Mart and do meet and greets? Idiots just standing in the way talking and hugging is very irritating. You have to say excuse me 19 times and half the time they look at you cause that particular person doesn’t know English. Is this not annoying to you? They never have what I need and I can never find what I need. It’s So unfortunate the Wal-​Mart supercenter on Craig and Nellis is closed. This Wal-​Mart is dirty messy and unorganized. Almost all of the workers have attitudes. The service desk line moves slower than a turtle going uphill. Never do they have enough registers open. Wal-​Mart please step it up !

Seriously need to open more registers. especially customer service return… lines are always crazy when returning/​exchanging items. on top of that cashiers are rude unfriendly & looks unpresentable!!!
No stars at all!!!

Pretty much any store on nellis is ghetto. n i hate walmart anyway. But this particular one is Ghetto. Bums all over the parking lot. N dirty. Nuff said

No one helps you, everyone doesn’t know where anything is at. The staff do not know the definition of customer service.
One time I needed help but the two workers just kept talking among themselves even though they did see me standing there trying to talk to them. They were talking about their personal lives. How unprofessional.
I really dread this wal-​Matt and usually go in here for emergencies only.
If I could put negative stars I would.

I would give 0 stars for the customer service. 11:30pm, came from work, i went to grab something at this walmart, 3 items, took me less than 5 mins, but it fuckin took me 30 mins in line!!! They have 16 fuckin registers and only 2 registers were open and self check out is closed! Like WTF!!! Each cashier has like 15 people deep! Literally!!! Like hello!!! Call another cashier to open, if u have another one! Go tell ur manager to hire more cashiers! OR maybe learn how to schedule employees effectively! 99 cents cashiers are better! If they see more than 3 people in line they call another employee, a stocker or even a manager, to open a register. But this walmart does not! And they dont fuckin care! And cashiers move like they havent ate or had a break!!! I wanted to tell the cashier off, but i wasnt that type of person who would make a scandal. I tried my best to keep calm. But I was so pissed off inside me i was about to explode! If i didnt badly need the items that i went for, i would have left and walked out!

No stars for my visit today if I could, I go in to buy 4 items use the self check out and the machine is out of receipt paper she refills the machine and requires a manager to access the receipts on the machine. I got my items in 5 minutes. She called over a manager named Manny he takes 5 mins to come by looks at me ask if I need a receipt. Leaves I’m standing there for over 30 mins expecting him to come back with my receipt to find out he’s helping everyone else because he forgot. I understand you have a whole store to run but this is ridiculous. The manager himself does not even know how to pull up the receipt. The whole ordeal took an hour and a half. Very upsetting.

I hate going into this Walmart but it is the closest to my house. Nothing but ghetto employees. And the store is always dirty! You can tell they hire ANYBODY!

So i am a very loyal customer to wal mart, they have great prices and generally have everything you could possibly need… But…this location is absolutely disappointing, the store is an absolute mess. Now i live around the corner from here and generally go to this location but not once have i seen it clean at any time of the day. The employees (not all) but alot of them have bad attitudes. Time to find a new location to shop at

If I could give zero stars I would unfortunately this website doesn’t allow me to. I came to Walmart which I hate shopping at Walmart in the first place because my wife currently bought a Xbox one for our child child at the last minute he preferred to have a PlayStation 4 which is okay I have my receipt I figured I just go back to Walmart and exchange it. Wrong the day before Christmas eve today I came into Walmart unfortunately I locked my keys in my truck on accident of course. Took about two hours before the locksmiths got to me unlock my vehicle which is amazing and great service from the locksmith not Walmart. Came to Walmart to get my exchange unfortunately the supervisor on staff a Filipino looking lady extremely rude told me that I could not exchange because it was 10 o’clock and they were closed at the return and exchange department what the hell is wrong with people. it’s the holidays how could you not keep the place open for returns and exchanges at any moment point in time. By far this is the worst Walmart to go to. I strongly suggest anyone trying to buy anything to refrain from using Walmart at all. shop somewhere else you’re save yourself a bunch of bullshit. And as I have seen this Walmart has horrible reviews I wonder why.

I go to this store all the time but they really need to clean the place up it is disgusting! And I hate the people in the jewelry department they are so rude! I look like a child to them so they just ignore me and act like I’m not even there when I’m trying to buy some of the jewelry and I have had to leave the store more than once without the jewelry because the people would take everyone ahead of me because they think I’m a child that can’t pay for what I am looking for.

If I could give 0 stars I would. There is always a long long line to check out. Place is a constant zoo unless you’re there at 6am. Pharmacy customer service is horrible! Also if you bring your kids, look out for all the people that drive around in the scooter carts, they apparently think they own the store

Only come here in the morning and get out quick. Because it becomes a war zone here very quickly. As the sun goes down the freaks and ghouls come out until it gets night where its the worst of the worst.

This will probably be my shortest review. There is not much to say though. The store is well stocked and that is about the most positive thing I can say to account for the 1 star. The staff is rude and I don’t think anyone here including the employes can pass a drug test, that is all! If it wasn’t for a mop I had to pick up from the «on-​site to store» I would never step foot here again!!!

Ok. I get it. They are making improvements. There are super walmarts 5 miles in either direction north and south down Nellis. This store is entirely un-​shop able during this process. Walmart should stop being so greedy, shut this location down, do the needed work and then re-​open. Much less, they are jack-​hammering at 4 am that shakes the neighboring community. Very disappointed in a world wide supposedly community conscious entity.