Wet’n’Wild Las Vegas

For the Summer Fun in Las Vegas nothing compares to Wet and Wild! The best Family Place to go to. Best Staff in town, look for Michael Mercado and best Cabana Host Magdalena, they will make your experience at Wet and Wild unforgettable an adventure. Amazing Staff!!! Thank You to all the AMAZING STAFF of Wet and Wild for taking such good care of us!!!
Thank you from the Rivera Family (Johnny Rivs)

i went multiple times to my kids to some indoor water-​parks in the NY metropolitan area and this one is definitively up to the par to what i have seen before
First, be ready, it’s outside and it’s las vegas. you can be very cold or super hot in just few seconds. i was there in june, the floor was burning hot, almost impossible to walk without flip flops.
it was 97 degres but las vegas is super windy, when you are in the shadow and the wind picks up on your wet body, it is quite cold
the equipments are super basics.
the other water parks i have done have elevators to bring big tubes to the top of the ride, not this one, you will have to carry your 5 lbs tube in the stairs, it is barely safe sometimes
unlike all the other waterparks i have done, they don;t have towels,
finally 2 slides were out of order (25% of the total slides) and the lines were quite long 15−20mn average
if you have some time to kill with kids, it;s an OK destination but definitely a must do in Vegas

Staci was an amazing cabana hostess that went above and beyond. She consistently checked on our party to make sure all our needs were met. She had a very pleasant personality and she connected well with the kids. I would highly recommend her for any event, she will not disappoint. Overall, wet-​n-​wild is a great summer adventure to escape the Vegas heat and well worth your money.

This was my 1^st time here and like everyone else who was a kid in the 90s couldn’t wait to see it. I was so excited to go and when I showed up the 1^st thing I did notice was no one knew anything. I understand this place is staffed with a bunch of teens (come on its a summer job not designed to support a family) but from what I gathered it was a do as I say and don’t ask questions.
When we came up to the gate, the employee told me that we had to deflate my 1 year old son floatie. When I asked why I was told you just have to. He wasn’t rude but I would of appreciated an answer. He then told me I could find a manager but if I had him do it, it would take to long. The 2^nd person we asked about the floatie again didn’t give me an answer on why we had to. My husband asked what we were supposed to use for him and we were told they did have life vest for everyone. Ok. As long as they supplied something for my son.
We found our cabana and rang the bell and rang the bell and rang the bell. For 30 minutes no one showed up. I found out they didn’t have a lot of cabana host. When we finally did get 1 she was a sweetheart and was on top of her game. The cabana does not fully close so it was a little difficult for nap time for my son.
The food was ok. Not amazing but this is a water park not a 5 star resturant. The combos do not come with a drink and I did notice some complaints about it but water is free so that works.
I did not ride any of the rides but my friends and family said they were ok. Not great but not bad. I did go into the wave pool and the lazy river. The wave pool was ok but not bad and the lazy river is just that. Biggest complaint about the pools is the unbelievable freezing water. I got to the point where I quit going into those because I don’t think I should be freezing in summer (what a concept).
Overall I don’t think any of us will be back. Just not that many rides and the freezing water. It sucks because we are close to this 1 but i wont spend $ 40 for what they offer right now. Off to try the other water park!

We had lots of fun! Staci was our hostess at our cabana. She was amazing! Our morning started out being ignored by our original hostess. We asked to move due to that and the location we thought was supposed to be good-​wasnt. They accmodated us no problem. Staci was on the ball the entire time.
The rides were fun, only 1 blue slide that looked lame anyway was shut down. My favorite was the rattler! and the one next to it that goes in the dark.
Contemplating getting a seasonal pass!

We have 4 gold season tickets and also the food passes. We still love this place, but my son is right on the cusp of 42″. We have been there probably 10 times this season already and he has gotten s yellow band every time. All of a sudden last night they make my son take his shoes off to be measured and he is just shy of 42″. I show them a picture of my son wearing a yellow 42″ wristband from this Tuesday. I give the girl credit for doing her job, and end of talking to a nice supervisor. I told him what had happened, and he says they are working on being more consistent and kids are going to have to take shoes off. It is not fair to parents or especially the kids who one day are able to ride the big rides, then one day they can’t. So what’s the policy?

This park is a great time for families and couples. I went here with my family today. We got a Gold Pass as well as a cabana. The rides were great and it was a great time, but the service of this water park was HORRIBLE. We were extremely frustrated by the service of the cabana attendant. I don’t know who manages this place but our cabana attendant, Brad, was working 10 cabanas at once and we had to wait over and hour to place an order for lunch. It was another 40 minutes for the food, and then another hour just for our jug of water to be refilled. This VIP thing is NOT worth the money and neither is the cabana. Since we waited a total of 2 hours for our food Brad told us we wouldn’t be charged for our $ 4 soda, but he was too busy to even follow through with that. I hope this park improves their service and hires more employees for the VIP soon.

We love Wet n’ Wild. We try to go when it opens to avoid the hottest part of the day, and it is not too crowded at that time. The rides are fun, and we always take a dip in the lazy river. Really happy that the nostalgic park is once again a Las Vegas feature.

Came bought 2 VIP passes from sales. Was the only one in line so me nor the sales lady was rushed, so I say to her so they can always get the fast pass that’s it nothing else. No hidden gimics nothing I need to know. I pay you and walaa the kids are set with fast pass bracelets. Yes there good to go.
Great. I leave. Come back to park broke. Fed kids before we got here brought water. We get in. We go to rental to get past pass and we are told we can only get 2 a month. Then after their and my disappointment we are asked for a deposit. !!! Which I did not have. So kids are upset after getting all worked up. Then just dropped down to o great. I got them VIP for getting straight As. But anyway. I ask for manager. Drake comes over after 15 minutes and tells me the exact same thing I already heard from rental girl. Like I needed him to repeat what I have already heard. I asked him since I was not told and I have No money isn’t here anything he can do at all today for my kids. Take my wallet with all my work cards as collateral swipe your managerial card give the kids a bracket anyway cuz. So something. It is customer service isn’t it??? Nothing. So I asked for the man over him. Come on really nothing? He said we’ll I can’t give you his card. Well maybe he doesn’t have cards well he’s not here all the time. I told him. I want a card and he finally went to get one. Guess what I got the card. I work in customer service and I can promise thisbwould never happen where I work. I’m a local since 1986. The new wet n wild is nothing at all like the old wet n wild. Customer service was on point. And the GM was always on site. Not Drake the Fake superviser in rentals.
Supervisory positions here are a joke if they have no power to help people who have been swayed into buying a VIP season pass without full knowledge of its deposits and only using it 2 times a month.
Point is. Don’t expect much from marketing department. sales or drake. You’ll be surely disappointed. And where ever General Manager Takuya ohki is hope you and your kids are having a better day than my kids.
As I sit here looking at their disappointed faces.
Hoping everyone doesn’t get the yes your kids will be good everyday. LMAO. Every 2 days with deposits. I’ll never recommend this bull cockamamie VIP ever. Not worth it.

The heat is here and it’s time to cool down! Love coming here, just no like the long food lines. But that’s expected when hundreds of people flock to eat at one time. Spent the day here and the cool thing is there’s a new grill at center court and it’s pretty much a standard (but limited) Island Grindz menu; Teri Chicken, Kalbi Ribs and Kalua Pork & Cabbage. This is the reason I’m writing a review. Last year they had the Fist of Fusion guys cooking in the back and the food was good. More of a Island Fusion type of menu. This year they have a menu that’s pretty much the same, but also pretty good. More basic Island Plate (Meat, Rice & Salad). I mean no offense and take no sides, but I read the earlier review and yes the menu is pretty much the same, but every Island restaurant has these 3 items on their menu. Two similar menus with two totally different styles of cooking. Sadly, if Fist of Fusion is calling out the grill at Wet n Wild, then they have to call out every Hawaiian Restaurant out there. As I mentioned earlier, these items are BASIC Island recipes. If my memory serves me right, Fist of Fusion cooked their teriyaki chicken in a frying pan and did the same with their short ribs (chopped meat). Which I found interesting since most places I get teri chicken is grilled. Wet n Wild has an actual grill outside (grilling in this heat is crazy) and both teriyaki chicken and short ribs are grilled. Cool thing is you get actual short ribs! It’s simple, looking at both menus (posted in an earlier review) and you see the differences. As for the sauces? Same thing, all these sauces are used in other restaurant menus. Everyone has their twist on sauces. Believe me, I’m from Hawaii, I’ve tried all kinds of teriyaki sauce. This all sounds like the lady who owns Fist of Fusion is upset that she was not invited back (as mentioned in her review) and Wet n Wild is moving on. Suggestions? Fist of Fusion, you serve Filipino/​Hawaiian fusion dishes. Spread da Aloha Spirit. Wet n Wild, simple fix. Change your sauces and you have your own menu. Just glad that there’s some solid grindz in the park for me and my 2 boys to enjoy. Mahalo nui loa to both these businesses for serving up da Island Grindz.
One Love,
Chef «C»

If I could I would give them a no star I paid 190 dollars for a cabana the people next to me didn’t pay for there’s and the supervisor just told them they could stay there it’s cool so when I asked where is my discount they were rude told me they ain’t giving me a damn thing his exact words and there very rude don’t want to help u out or anything I would not suggest going and if u do don’t pay for a cabana they don’t make people pay for it

This is a 1 star review for the lines. Not the ride lines. The line to get in to the park. They have the slowest moving line and you have to wait mostly in the sun. All that to pay $ 40 for adults and $ 30 for kids. For that much money, their line should move much faster.

We waited in line for 20 minutes and then 45 minutes at the counter to get our season passes. I ordered and payed for online and did not have the confirmation code. It took 6 people to figure out how to look up the passes by my name. The «supervisor» who was probably 19 would help out and then disappear. This occurred for 45 minutes until my husband said, «Listen, either your fix this issue or we want a refund.» The supervisor finally stopped «helping» and found someone to fix the issue since she couldn’t figure it out herself. They then printed out the incorrect type pass for my daughter. This took another person, again not the supervisor, to figure it out. Poorly trained individuals running poorly trained individuals equals a mess. This place needs to STEP up. FAST.

Despite reading all the negative reviews about Wet n Wild I decided to check out the venue for myself and I concluded that all the Unilocal reviewers were right. This is not such a fun place to visit.
I had a coupon from Burger King that clearly stated on the ticket to ‘purchase online’ in bold letters. It then went on to say use promo code BK16 at check out. The only problem with that, is, there is no promo code box to enter the information into on their website so I couldn’t buy the ticket online. The price on their website states $ 34.99. If you buy the ticket at the park you have to pay $ 39.99. I not sure why people have to pay more money to stand in a long line while the sun is beating down on you, which was 102 degrees.
I emailed customer service about the coupon and their response was ‘stand in line’ never acknowledging the verbage printed on the coupon.
Then I tried calling their customer service phone number and all I got was a voice recording loop. No human picked up the phone. How annoying.
So, I headed to the park and stood in line. Phelan approached me (note did not «greet me» trying to hawk season tickets. I told her about the problem and she had no clue about the coupon or anything about the company. She told me to talk to the ticket people. So, I asked her to be part the solution. Well, she didn’t like my comment too much so she did the moonwalk to distance herself from the situation.
Finally, I got to the ticket office and I spoke to (note not ‘greeted’) Tanner who didn’t seem to know how to work the intercom too good. When I told him the problem he stated ‘we don’t sell tickets online for $ 34.99″. Ahhh, dead wrong Buddy! Clearly, he hasn’t checked his company’s website lately. Kinda scary considering he’s in the ticket office and his job is sales. In the end I was forced to pay $ 39.99 minus my coupon discount. Not happy.
I feel that their BK coupon is very misleading to say the least.
It should be noted to be careful when using the Lazy River because the edge of the pool is finished with textured concrete and it is VERY easy to bump your feet or fingers into the concrete and end up with skin scrapes due to the turbulence. Clearly, safety was not a consideration when constructing the pool. Also, bring your own noodle because there was a shortage of tubes.
Considering the location is in a desert, I expected to see a lot more shade options available. Lounge chairs under shade were at a premium.
The majority of Wet & Wild employees are teenagers and I did not see one of them smiling or appearing to enjoy their job or interacting with patrons.
If you live close by and regularly use a season pass there may be some value in going to Wet & Wild but in my opinion it is not worth it for a one day pass. Needless to say6 I will not be returning.

You know what would make this park worth it to travel to… If they brought back banzai banzai, bubble up, willy willy, black hole & raging rapids! Man Las Vegas was known to have the craziest water park on the strip lol. Adults and kids of all ages loved that place. Looking at old photos u can see how amazing that park was, how big it was, and how it was better constructed. Vegas is known to have things no other place has. Why did we bring back wet n wild to cut it in half? If it was to be constructed way out in the middle of nowhere what a perfect opportunity to go big. I just met two people on the Catalina Express boat from Long Beach, Ca to Catalina Island who happened to sit next to us and were as well from Vegas. What was the topic of conversation… The glory days of wet n wild! But hey, they brought it back for crying out and may I add… Thanks for bringing it back, for thinking about the locals and giving us a place to rest easy. I live in LA now and looking forward to checking it out

I don’t usually bother to review anything but the service was ridiculous. My sister and I understand how taxing a service job can be, but treating customers this way is unacceptable. We got unbelievable attitude from 95% of everyone we interacted with. The girl working the admissions office treated us like we were stupid for trying to upgrade our passes! And the café cashiers were unhelpful and downright rude. I pay for an overpriced iced tea and she slides us a partially filled cup without a single word? Not to mention without a straw or lid. I had to wait several minutes while she ignored us only to be snapped at that «WE DON’T HAVE LIDS.» I wish I got her name down, she should seriously be fired. The park should consider rehiring for next season. If our passes weren’t gifted to us we would never come back. Perhaps we won’t.

Went to wet n wild on a recent family visit. Not too far from the strip which was perfect. Ticket line moved swiftly. $ 40 a person, no tax. We got into the park and all the lines for all of the slides moved rather quickly to my surprise. Enjoyed all of the attractions including the lazy river. It wasn’t overcrowded and all of the people got along. The workers did not have a clue about anything though. I asked questions where the universal answer was «I don’t know». All in all, I great time had. Will probably come back. Need to hire some people who can answer questions though.

Too expensive! We got in cheap, only $ 10 each for my two kids and I was free because we were here for a school activity (I work for the school). Parking is $ 7 a car. If it wasn’t for that the tickets would have been $ 40 each. The kids were bored after 4 hours. The food was WAY overpriced. Other than that the park was clean and the staff was ok. I doubt we will be back unless we get another great deal.

This place is a fun place to go and spend with friends and family however… You must have patience because they are so unorganized and they all pass the problem you go to them with. No one knows what to do. We’ve been buying season passes since they opened and I’m a bit upset because when I bought my season passes a few months ago, it seemed as if I was gonna get the best deal of the season but they currently have a buy 2 get 1 season pass promo that is going on! So upset! I’ve been buying season passes every year since they’ve been open and every year if it’s not one thing, it’s another. I feel as though I should get a refund back for one of my passes considering I buy 4 every year! Ive been calling the customer service number and no one ever picks ups or returns my calls! Will not be buying passes next year!

WNW is officially open for the season as of March 28, 2015. The weekend prior, they hosted a video game and comic event where the 1^st 100 people in line, in costume, got a free silver season pass. Which now means I will be here a lot as I scored one of those free season passes. As it’s on the other side of town from me, I can’t say I would’ve come here otherwise.
We went on the Sunday following opening day. I was expecting a massive crowd, given that it was Spring Break, it had just opened, and the high was in the 90s. But it was actually relatively quiet. Hooray! We easily parked and easily entered. (They will search your bag. And don’t forget to bring your own towel.)
We then proceeded to the locker area and dropped $ 8 on a small locker rental. You pay with a credit card at a self-​serve machine. You then get wristbands with a bar code. You scan that barcode at a set of lockers and your assigned locker opens. You can access your locker as many times as needed throughout the day. I would strongly advice getting a locker and putting everything in it.
The park is rather small and is comprised mostly of concrete. I wish it had more landscaping and prettiness. I didn’t experience any issues with bees or other insects. There are lounge chairs and tables spread all around. Lots of seating areas.
Not everything was open when we were there. Only one slide in the kiddie area was open. One regular slide was closed. And they were alternating between the lazy river and wave pool. But I guess that was due to crowd size and staff size. No biggie. Bonus: The tubes are free (no rental required) for the lazy river.
We started with the kiddie area so I could get warmed up to the idea of water slides (it’d been like 20 years since I’d been on one). We got drenched in water and went down a kiddie slide. It was fun! And the water was surprisingly warm.
We then proceeded to the bigger slides. At each slide, you have to wait in line to get a raft /​tube at the bottom of the slide. You then proceed up the stairs with your raft /​tube to the top of the ride. Note: The grabbing of rafts /​tubes at the bottom is not policed and small children will cut in front of everyone.
When there are multiple slides up one set of stairs, there is a lack of directions. Which means the lines will get confusing and you will get cut in front of multiple times over. This is not a place to go if you are short on patience. Note: Parents do just let their kids run all over unsupervised. But it’s not too too bad when it’s not crazy crowded.
There are some rides with weight requirements. Lots of kids don’t meet these on their own. The half pipe one is a prime example. You will then be motioned to and muttered at about splitting into different groups and riding with strangers. Even though they might be cute, small children, you should refuse this. I lost my turn in line this way when the other kid backed out and decided he didn’t want to ride with me (my BF had already gone down with our raft and a small girl). So I was left with no raft and no ride. And I had to go back down the stairs, wait in a long line all over again to get a raft. And then wait in line all over again to get to the top of the ride. Lame. Lesson learned: Don’t be nice.
The staff are seriously less than desirable. It’s teens, they’re in the sun all day, and they have to deal with little kids. And they’re probably working for minimum wage. So I can’t really blame them. But I encountered exactly one good staffer. Female at the top of the 3 slide ride (can’t remember the name — green, blue, or orange slides). She was great. You knew what was going on, things were orderly, and things were safe. Every other ride, not so much.
On shoes: Water shoes are probably advisable. The concrete wasn’t hot when we went, so we were fine in flip flops. And we just left them at the bottom of each ride and had no issues retrieving them. And it seems lots of people were doing this. I also saw some people holding their flip flops as they went down the rides. Personally, I was little too terrified (but having fun!) to not hold on to the handles the entire time.
The rides are all fun and not as scary as they might seem. I think the Royal Flush was my favorite. But all were good. And fun! And yeah, I think I screamed more than the little kids.
In sum, I had a total blast. We went on every ride we could and thoroughly enjoyed ourselves. And that’s as 30-​something adults. So glad we have season passes as we will be back again and again and again. Plus there’s Dippin’ Dots. Bring your patience and just take everything in stride.