Feigenbaum Cleaners

Latham, United States

2.4

5 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 518-833-1444
Website:
www.feigenbaumcleaners.com
Address:
The Fresh Market Commons 664 New Loudon Rd, Latham, NY, 12110
Categories:
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot
Wi-Fi
No

Today

Today –
Local time (Latham) 1:36 PM Tuesday, June 24, 2025

Business hours

Monday –
Tuesday –
Wednesday –
Thursday –
Friday –
Saturday –
Sunday –

Description

Specialties

Quality Dry Cleaning Since 1917.

Satisfaction Guaranteed!

This store is open 24⁄7 with our simple automated drop-​off and pick-​up system. It’s as easy as 1 — 2 — 3.

1) Place your clothes in a bag we provide (you can add any special instructions with special cards and stickers on our counter).

2) Insert your credit or debit card to use our ATM for dry cleaning!

3) Follow the instructions…

If you ever have a question, just pick up our courtesy phone to speak with a customer service representative or leave us a message.

Your clothes are cared for by professionals who are committed to providing the best possible clothing care. We use the most modern equipment and provide great attention to detail to give you the best possible service.

We’ve been in business for almost 100 years, because customer satisfaction is our first goal.

We look forward to serving your garment care needs.

Thank You!

Todd Feigenbaum

History

Established in 1917.

Feigenbaum Cleaners is one of the oldest dry cleaners in upstate New York. Founded by a European tailor, our business has always prided itself on providing the best service for our customers.

We are one of the first 100 dry cleaners in America to adopt System K4, a non-​toxic and biodegradable dry cleaning process that is gentle on your clothes and gentle on the environment.

Meet the Business Owner

Todd F.

Business Owner

As a third generation dry cleaner, Todd has maintained the same commitment to customer service that his father and grandfather pioneered. He realizes you have a lot invested in your wardrobe, and Feigenbaum Cleaners is here to help you protect that investment.

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5 reviews of Feigenbaum Cleaners

No registration required
Place rating: 1
Albany, NY
As an update to the company’s response to my review. I was told the following morning (Friday) that problem was fixed and my order would be ready at 3pm for pickup. I happened to be in a golf tournament that day and left early to ensure I made the pickup. However, when I arrived, the order was not ready as promised. I again called the company, at this point extremely upset and was told I needed to wait until 4pm. This order was NEVER delivered to my home. They did in fact refund my credit card a few days later, however it was absurd they even charged me to begin with after all of the aggravation. I strongly discourage patronage of this establishment.
Place rating: 1
Albany, NY
Stains remained visible on both items, not much different from machine wash results. Hole was not patched. They required a printout of the online gift certificate, rather than just the code or email, so we had to go back just to drop off a printout.
Place rating: 4
Albany, NY
I use them pretty often as the 24⁄7 drop off/​pick up is great for me. The cleaning is good and I like the idea that any credit card with your name will work (you enter a phone number and swipe a card). Would suggest maybe a reserved parking spot by the store which would be good in snowy weather. I thought that maybe they would be cheaper because of being automated but I don’t find the pricing competitive. It seems about the same as the local competition. Still, I do all my dry cleaning there now because of the convenience.
Place rating: 5
Albany, NY
This business has outstanding customer service. They contacted me based on my previous review, apologized for my experience, and gave me a credit to try their service again. I plan to use them as my dry-​cleaner from now on.
Place rating: 1
Rolling Hills Estates, CA
I reviewed this location before, but my review has vanished. Hmm.
I guess the idea of a 24⁄7 drop off location for dry cleaning is neat. However, I did not like the fact that even during normal business hours for most places, no one works here. I didn’t feel like using the courtesy phone. I didn’t have a customer service complaint, I had a dry cleaning complaint and wanted to show what was wrong. I also had questions about an Italian wool blend blazer, I wanted to get cleaned and an unfortunate ink stain to the left pocket. Had I felt confident they would have been able to fix my previous dry cleaning issue with them, I would have entrusted them with the ink stained blazer as well.
I came to this location once and did not have a good experience, that is why I am rating it one star. This was not my first experience with Feigenbaum Cleaners. I have also used their Saratoga location, see my review for that location for more information.