Hampton Inn Lathrop

I walked into the lobby, pregnant, on a 95 degree day, hoping to just quickly use the restroom. We had been on the road for 2 hours and the gas station we stopped at was out of order. The woman at the desk demanded to know if I was a guest, then rudely informed me that there was no public restroom. I pointed out my pregnancy, that I was desperate, and that the first place I tried was out of order. She held her line and demanded I leave. I would never stay at a hotel with such a rude and unaccomodating staff.

I only gave them 1 star because i had to. I’d give them a zero if I could. I’m VERY disappointed with this hotel. I attended a wedding and was told to stay at this particular location. The newlyweds were staying at this hotel as well. The parked their car in the lot thinking it was safe with all their wedding gifts inside– the back window was shattered and all their stuff was taken. The first words out of the staffs’ mouth was «oh yah this has happened before». First thought that came to my mind was WHY DIDNT YOU SAY ANYTHING WHEN WE CHECKED IN. KNOWING IT WAS A WEDDING PARTY!!! I would think that’s a BASIC courtesy. Blows my mind!!! Not only did this terrible situation happen but the next morning the staff was less than amicable with the brides mother who was trying to coordinate with the staff in sending the video surveillance to the police. She was extremely impatient and rude. I will absolutely NOT recommend this hotel to anyone i care about. Nor will I stay at a Hampton inn again.

If I could give this hotel zero stars, I would. We had a block of rooms reserved here for my sisters wedding. Now, my sister and her new husband parked their car in the parking lot after the wedding only to have their car broken into and the gifts and things from their reception stolen. The front desk staff and managers were completely uncooperative, the manager refused to come back to the hotel that night to deal with us or the police, and were refusing to turn over camera footage to the police, even after making a comment that this isn’t the first time it’s happened there. The entire way the staff handled the incident was rude, un-​sympathetic and condescending, making the experience even more traumatic and stressful for my sister and brother in law on their wedding night. Now, I understand that sometimes people are horrible and things happen, but for people in customer service to not provide service and support, is inexcusable.

The location sucks honestly. There is nothing close by that you could do for entertainment or great quality restaurants then fast food. There is Amici Sushi and that I give a solid 10.
Hotel seems like one of their older properties but is kept in great condition from what I see. It is the best hotel in the area and for us we have to work 10 miles away and is the closest we can get to.
The staff seem very friendly and I have not experience bad service at all. They offer a manager reception during the week (NO beer). Breakfast looks great, waffles, fresh fruit, yogurt, eggs, sausage, pastries, and juice. They also leave PLENTY of apples and bananas out through out the day.
Hotel also doesn’t feel like its in the best area, which sorta concerns me when I stay here. There is a Denny across the street, it looks very old. Fast food they have KFC, Taco Bell, A&W, Mountain Mike and Mexican and Chinese food next door.
Pretty quiet in the hotel in the evening and the internet service seems good and is free for guest staying here.

Nice hotel. Service is friendly and rooms are clean. Breakfast was also good. Free wifi and nice indoor pool/​hot tub.

I am beginning to always check the Hampton Inns nearby when I need a reliable one night stay somewhere. They are always comfortable, good customer service, and an edible breakfast to get your day started right — this one was no exception. We were traveling from WA to AZ and needed a one night stay on the way, for nothing more than a comfortable sleep, this fit the bill. The evening snacks that were offered when we arrived and the morning breakfast before we hit the road were a bonus. We didn’t use the pool, meeting facilities etc so I can not comment on that. The check in and check out were super smooth and quick. Customer service was good as was a suggestion for a dinner spot. The bed and room were comfortable and quiet and came with a refrigerator and microwave. There was not anything in the nearby area as far as shopping or quality dining that I saw. Overall a good stay and I will continue to look for this name when I need similar stays in the future.

Easy to find just off the freeway. The staff is very nice and accommodating, the rooms are clean and comfortable. We had a snafu with the date on the reservation, but the manager made sure we were taken care of! Thank you so much!

Wow what a nice hotel! Bathroom and room is very clean. Bed is nice and comfy! The overall hotel look is very nice with updated décor. The flooring and carpet are in great shape. The comfort of the room is excellent, nice tv, nice sofa bed. Haven’t seen the breakfast in the morning but by the pics it’s looks great. The girl at the desk could be a little more friendlier, but it could’ve been me, I am very tired but I am also HUGE on customer service. Overall 4 stars because the girl could’ve been nicer.

You get what you pay for and more. This hotel is reasonably priced, and in my opinion it’s the nicest in the area. There are hotels priced similarly to this in Lathrop and from what I could tell and they don’t compare to this small hotel. The staff is friendly, the room was clean. The bathroom (very important part of the room) was spotless and odor free. The bed is comfortable and the A/​C works! Yes, you can hear the freeway sounds from your room, but what did you expect with a hotel right off the main way? I heard more than a few doors slam throughout the night, but that’s on the guests, not the hotel or the staff. The complimentary breakfast is ideal for my tastes and appetite; they even had hard boiled eggs! Easy check in/​out. Recommend to anyone who must stop in Lathrop!

Very nice. Great beds, lovely staff. Got prices $ 100 less than what Lodi or Tracy wanted. They are right off of I-​5, and very nice accommodations. They have an indoor poor and lots of comfortable seating indoors.& out.

We had some meetings in the area for work so my boss booked us here and after I saw the reviews, I was a little concerned, but I was very happy with my most recent stay with them! The check in staff was very friendly, the rooms were very nice, the breakfast was great, and afternoon receptions with the light snacks were a nice surprise. I will definitely be back! I only gave it 4 stars instead of 5 because I’ve been to brand new Hampton Inn’s that make this place look very dated.

Stayed here a couple of times, decent experience.
Checked in late at night and there was fruits coffee and hot water available in the lobby which was very nice. This staff at the front desk was friendly and was very helpful.
The rooms in hotels a little bit older and the elevators kind of dirty. There is a small swimming pool inside the hotel and it is indoor so that’s always nice. And there is a fitness room that opens until midnight.
Overall easy stay.

Had an event in one of their event rooms and stayed overnight in a suite. It was neat, clean, and the staff was awesome. I left my ID in the room after checking out and the staff quickly returned it to me! Thanks Kimberly!!!

Outstanding service! Ms. Elizabeth front desk receptionist is very helpful and gave us a lot of good tips and information regarding hotel reservations! Very friendly! Thank you very much for your outstanding service!

I do not recommend this hotel!!! We stayed because of proximity to BLD baseball. My son didn’t want to go because he remembered the mean old lady at the front desk who wouldnt let him play basketball or pingpong. We walked in and he said, Oh no! Thats the mean lady. She said they couldn’t play because it was wet but she let an older boy play 2 hours before. She said they couldn’t play ping pong because «all the towels were wet». For $ 140 with no alcohol, no restaurant and grouchy front desk — I would never stay again.

This is one of the hotels where you should go in expecting to receive an average room with below average customer service. But it gets the job done.
1. They charged my card a full 24 hours before check in. They said when I checked in that it was to «make sure there were funds» to pay for the room.
2. I was there as a friend of a Hilton employee and they threatened to not accept the price we’d secured months ago because the form I had was «outdated». They charged the full rate on my card in #1.
3. We had 2 double beds and the 2^nd had a dead bug in it when we pulled the sheets back.
4. They have coffee and tea available in the lobby but it was never clean or stocked when we stopped by. I don’t think they had hot water once.
We stayed the one night. Again, it got the job done and there aren’t a ton of choices in that area. I think if you go in expecting nothing great or fancy, you’ll be fine.

When the Fiancé is town we always spend a few night here, since we’re Diamond Elite we use points rather than pay out of pocket and due to that fact I always feel like we shouldn’t complain. Though the past few experiences have been contentious.
First, since we have Elite Status we’re given certain items upon check in, such as candy, water, soda, snacks. Though the first few times we were not offered anything! Jeeze that sounds snobby. Second, the parking! OMG the worst. Especially when there are people there from BLD staying at the hotel! We came back around 9pm from dinner and there was no parking! The front desk told my fiancé to just park in the fire zone! Oh heck no! I did not want to wake up to my car towed, we ended up parking right in front of the door. I couldn’t believe there wasn’t a parking stall available, it was insane.
Lastly, we reserve the room with the Jacuzzi tub every time we come. The last time we went a few weeks back, we did a last minute reservation literally right off a redeye flight. so we didn’t get to use the tub that night. The following day we went to use it and the thing wouldn’t start. We called the front desk who told us the other similar rooms were being used but could move us. Well that would be fine if I had a problem with the bed, or a smell but the tub was the main attraction and so we didn’t move. They sent someone over to check it, and was really a buzz kill to our stay.
I was very upset. We used 80,000 points for the two days in a room with a Jacuzzi tub but ended up with a regular room which we could’ve gotten from 40,000! I had the Fiancé call and let Hilton honors know of the situation, they were helpful and refunded us the difference in points but truly I would’ve just preferred one night in a room with the tub.
PS. The tub is awesome if you’re wondering why I am complaining so much about it. :P

They are very strict about the 10pm Quiet Time! This is their policy and it’s in place to respect others’ peace and quiet so there’s nothing wrong with that. It just wasn’t working for us. Our group was asked to vacate the outdoor area, then we were asked to leave the lobby/​great room area and eventually we were threatened with calling the authorities. We were only talking (maybe some were a little louder than others) and hanging out while the kids watched TV and were very well behaved. Maybe if the walls weren’t so thin the noise wouldn’t affect the other guests who «apparently complained», or was it the other guests already hanging out in the lobby/​great room area?
The walls are way too thin! I heard just about EVERY SINGLE FOOTSTEP of the person above us! as well as other loud noises around us. I didn’t want to complain, knowing the only option would be to pack up and move EVERYTHING to another room. Trying to sleep in a bit, was impossible.
If I HAD to stay here again:
1) it would not be during a tournament or huge gathering of friends/​family, as our peeps (and the kids) want to hang out afterwards and this is not the place to do it.
2) I would stay on the top/​third floor and request a room at the end of the hall, without a room on both sides. The walls are way too thin.
3) I would not rely on having breakfast. The eggs were shaped like tiny SpongeBobs (my son’s description) and potatoes weren’t cooked all the way or if they were, then it was pretty gross. (there were other items that were probably good)
I did like how:
1) they offer fruit all day/​night; apples and bananas
2) they offer «breakfast to go» if you’re in a hurry (I think this was only M-​F)
3) Check-​in was initiated over the phone since we were running a bit late and wanted to confirm we had a (good) room.
4) Check-​out was quick. They had a receipt printed and ready to go!
5) the staff is friendly and very courteous.
6) they have a nice outdoor area with ping pong table and foosball? table.
7) the room was nice and clean, bed was very comfortable.
8) it’s located close to restaurants.
9) it was reasonably priced and included breakfast.

Number one, it was super quiet! I also like the SOP that they supposively change the duvet cover of the comforter for each new customer. NO dirty bedspreads!
The bed was comfy enough for this traveling Princess.
Reasonably priced, and friendly front desk.
I would stay here again

Stay here for work occaisonally. Great location, clean, friendly staff. Plenty of parking, adequate breakfast. Always get a good price.
Not too many choices when staying in Lathrop, this hotel is probably the best of all of them. Sometimes there are kids running around the halls, but what are you going to do. Big League Dreams is over in Manteca and there are tournaments all the time. Lazy parents…