Arby’s

This Arby’s is horrible! The chick behind the counter (Lilliana) was so wrapped up in her phone reading text messages and answering calls, I had to repeat myself 3 times for each item I wanted. I ordered a Jamocha shake and the person didn’t even mix it very well. I ordered an apple turn over and as soon as I got to the truck I took a bite and it was so stale and the icing was hard as a rock. I ordered potatoe cakes instead of the other stuff. They are «cooked to order.» I get home and it’s not cooked in the center… isn’t it timed cooked?
I go to eat my beef and cheddar sandwich… the bread was stale, the meet cold and the cheese tastes like it was cold and burnt. You call the number on the bottom of the receipt and it’s the same damn person that was behind the cash register saying they gave us good food.
Also while standing there waiting for my food, 2 other customers came back in to get their fries that everyone behind the counter forgot.
I live really close to this place so there’s no way that my food should have been that cold/​bad. Hell I walked right outside and it was crap. If I had time I would have went back showed them this crap.
Save your time and money, go somewhere else. I threw away $ 20 just to eat regular sandwich.

This is the worst Arby’s I have ever visited. They never have regular fries (only curly fries). They never have the chicken ready. Had to give my order several times before it was correct. Needs to be remodeled and manned by persons who know how to treat a paying customer. No drive thru. I suggest that if you can avoid this Arby’s to go to another, you should. This Arby’s is below standard (personnel included).

Another place where I really enjoy the food and the customer service, but it’s hard to constantly spend around $ 11 to $ 12 for my lunch breaks. The staff quickly rings your order up and gets you on your way. They seem to be very motivated every time I come here.
I usually dine in when I eat here to avoid disasters in my car. They could definitely use a remodel. For instance, they could make the dining area a little bigger because it has that cramped in feeling where you can hear everyone else’s convo also. The outside reminds me of 70’s Las Vegas strip with the old school sign.
I have recently fell into the habit of waiting until I get coupons in the mail to eat here. You can get some pretty good deals via that route. I had one yesterday for $ 3.99 for a Classic Roast Beef Meal. I felt as though I saved at least $ 5!
When it gets down to the nitty gritty, this store while outdated, does produce a very good product. But the question I would ask is how much can I afford when eating out? Sometimes, those $ 1 menu items at other places may be too tempting!

Great Brown Sugar Bacon sandwich with generous amount of roast beef, lettuce topped with tomato and sweet bacon.

This is by far, the worst Arby’s in the area. Everytime I go, I regret not heading to jessup. Nevermind the poorly decorated and confusing dining area. They never have chicken ready, so you have to wait for them to cook it to order. Which would be fine, if this wasn’t fast food. They dont have regular fries, just curly. The customer service is terrible. They seem to be terribly bothered serving someone, maybe customer service isn’t the job for them?

This place looks like it was nice a long time ago, with well thought out decorations, but clearly it’s gone downhill since then. Seats are worn, the walls look aged, and the place felt just desolate. The bathroom is down a long hallway with windows on one side of it, and that segment felt like an airport, weirdly enough. However, the service was fine, and the food was good, which is really what matters in the end.

Poor service. Staff does not care, food was mediocre. If I wanted food that was cold and mediocre, I would ate the wife’s food

The last time I visited an Arby’s was about 15 years ago when Alex Trebek was promoting 5 Beef ‘n Cheddar sandwiches for 5 dollars. As I recalled, it was a mediocre chain offering mediocre food, so I admit that my expectations were low when I visited it this evening.
But dang, I was very happy with my food. I ordered a large beef n’ cheddar, a reuben, and the pickles-&-swiss Hawaiian roll sandwich. Each was big and very tasty. The Reuben was restaurant-​quality. My order was prepared quickly and accurately.
All-​in-​all, this was a very good fast-​food experience.

I will admit, initially the service was OKAY, not spectacular. But, this Arby’s was lacking something when I walk in the door. It was missing a cashier who paid attention. First off, my wife ordered her meal of chicken fingers and a medium drink, which she had a coupon for. My wife mentioned she had a coupon, but the cashier said she had already rang the order up. The cashier could have corrected the order, but failed to do so. Secondly, my wife got her soda, but once again something was wrong. The soda was flat. The good that came out of this was one of the cashiers said she would get her a different soda (not what she wanted). After everything was rung up and completed, the cashier never gave my wife her coupon back.
What threw me for a loop was the fact they weren’t busy but they took forever to make the meals. It was maybe a few people in the restaurant and plenty of staff to have everything under control. Unfortunately, this was not fast food. It took at least 5 minutes to get our meal.
My sandwich looked unappetizing. Cliché to say, but it look NOTHING like the picture. And to add, it tasted like a hotdog.