Totally love this jack in the box. Never gets my order wrong and always nice and fresh. But would it kill the employees to smile at a customer once in awhile?
Jonathan A.
Place rating: 2 Hawthorne, CA
Jack in the box upset me when they said they didn’t have sprite so I went with powerade lime and then after I finished my drink I wanted another flavor so I asked for powerade blue and they said they didn’t have it so I got even more upset and she decided to give me powerade lime again and I did not want this
Geneva R.
Place rating: 2 Long Beach, CA
I ordered no pickles no cheese… Needs better management employees tend to be multi tasking and it is not fair when I have to go out my way to return my meal!
Jannie M.
Place rating: 1 San Pedro, CA
I did not enjoy the fact that the manger was the one to tell me to back my car up and then pull up to take my order. I know the purpose of that, it’s to lower the timer. I asked her for regular fries and she gives me curly fries. When I wanted to get her attention, she turns her back and stays there. She also gave me my food in such a rush. Nothing about what she said of having a good day was sincere. Will not come here again.
Juan O.
Place rating: 1 Hawthorne, CA
This place is ghetto not by the customers but the staff that works there. They’re super loud and using street slang like there back at the block. Would not recommend to sit and eat. Grab your food and run. It seems like these girls that work there are still in high school. No type of professionalism what so ever. I mean it’s a fast food but still, it’s a paying job, your receiving a check. Management must not have the proper training for allowing this. Doesn’t deserve one star.
Luis M.
Place rating: 1 Hawthorne, CA
This Jack gets no stars in my book these high school girls with the worst attitude you can give to a customer. Let me also add the girl in walk up was literally on her phone while grabbing stuff. Bad mouthing in front of customers i do not reccomend this joint to anybody. This customer in drive through asked for Large onion rings and they were making fun of him saying there isnt large this is all he gets. Font ever come here i mean it.
Christian L.
Place rating: 1 El Segundo, CA
The staff are very rude, tables are not wipper clean, food was cold and manager was extremely rude and gave us attitude, I love jack in the box food but my experience today was not what I expected from this food chain, this place needs better management and staff
Roxy G.
Place rating: 1 Inglewood, CA
Rude associates. Terrible, terrible service. We went on the early morning of February 7th around 3 a.m. When we arrived they had a very disgusted attitude, as if they had no interest to take care of our order. We had a big order for our group of friends & they clearly did not want anything to do with our order. Continously asking«is that it?» We had forgotten to order some fries, so when we pulled up to the window, we asked to add them, they rudely asked«seriously?!» & gave us ugly faces. Why would we joke around about our order? So for some reason instead of just adding our fries, us they asked us to back up our car? As if they wanted us to place our prder at the speaker. When we did, nothing happened. So my friend went to the door to see what the deal was, he wasn’t acknowledge & was waiting there for a good 2 minutes. The ladies were talking in spanish, my friend speaks Spanish and knew they were talking about him, very disrespectful. When we arrived home we realized we were missing a couple things we ordered but due to the disgraceful service we had no care to return to the restaurant. We will not be going back again. Terrible experience.
Ashley s.
Place rating: 1 Torrance, CA
I’m beyond annoyed!!! Went to the drive through, stayed there for 15 mins!!! Worst jack in the box ever!!! Never again.
Rick H.
Place rating: 3 Lawndale, CA
Average at best fries are always cold never fresh my son went for breakfast they forgot the cheese on my morning sandwich and a croissant was squished no bueno
Leon D.
Place rating: 1 Lawndale, CA
This place smells horrible this really need a renovated everything. From the toasters to the bathroom and especially the soda machine outside that never gets used if they do use it i prefer the refilling my cup because that thing smells awful. There was also a bunch literally a bunch of hairs on my coworkers curly fries how sad and also your drive thru speaker SUCKS
Cheryl C.
Place rating: 2 Torrance, CA
Two of three times a week for breakfast I go to this location since the one that is closer to my house has a manager that is an asshole. Well 17 out of 20 times I have been here for breakfast and the food is sooo burnt. The hash browns are discusting and the croissant on the sausage croissant is smashed and burnt and hard. When I get the supreme sausage sandwich the egg inside is crusty and burnt!!! Now the prices have gone up! I’ll stick to McDonalds where I can get another breakfast sandwich and another hash brown for 1.31 more and nothing is ever burnt at McDonalds. I gave this place two stars because the service is good!!!
Kay D.
Place rating: 1 Lawndale, CA
Awful!!! Me and my BF ordered grilled chicken salad, tacos, sourdough jack and some smoothie. Everything was pretty legit, we thought… until we opened the salad! It was old!!! Salad mix and other veggies were almost spoiled! So disappointed!!! Of course we didn’t eat it, well… couldn’t eat it I should say. I would have gone back to return the food but we were just lazy to do that and upset to begin with. I should have called them maybe but I know how they are. I’ve had similar experience with other Jack in the box restaurant before so I decided to just donate the $$ for the salad! I like Jack in the box but I’m NOT going back to this Jack tho. I rather drive extra mile to go to different Jack! I WOULDNOTRECOMMENDTHISJACK.
Carlos E.
Place rating: 5 San Diego, CA
I grew up right down the street so this is my fav Jack.
Faith R.
Place rating: 4 Torrance, Los Angeles, CA
I don’t know who the managers name was but he was very understanding and helpful when the order that was given to me was wrong. It’s very hard to find customer service like this at a fast food joint nowadays… visited December 19th2013 @1:30pm. Regardless though always check your order with this spot when they give it to you! Even though they repeat the order to you correctly they still mess up, especially in the drive thru
Jesse S.
Place rating: 1 Lawndale, CA
Took the family out for some tacos and the next morning they all woke up with the«runs», to HELL Jack and their low quality food. Never again!
Joe j.
Place rating: 5 Torrance, CA
Same food as all the other Jacks, but their staff is fast and always polite. McDonalds close by is horribly staffed, so is Carl’s.
Eli G.
Place rating: 1 Los Angeles, CA
Burger #123: Mini Sirloin WTF I’m a sucker for gimmicks and commercials. If TV tells me to try a new product, I’m there. So after seeing a barrage of amusing Jack in the Box commercials, I had to get me some. Luckily the girl was tired and wanted some of Jack’s new Taco Nachos, so she got that, and I got my mini burgers. I always found it funny that Jack would rip on the King for using Angus grade meat and not sirloin. Well, angus refers to a grade of beef and sirloin refers to a cut, a cheap cut at that. Top sirloin is nice, but when you call it «sirloin», there’s a wide area of a cow that it can come from. The same argument can be made for Angus; that Angus beef could come from any cut of the cow. Well now I’ve had them both and here are the results. Angus wins hands down. The mini sirloin burgers were dryer and even more bland than something you’d find at an elementary school cafeteria. The meat never even got hot enough for the cheese to melt, and the bun tasted like it had been sitting out over the weekend. The meat itself was more than a disappointment, it was a tragesty(travesty + tragedy). It looked like they«cooked» one long strip of «sirloin» «meat» and then cut it into three for the separate buns. Check it out; It was honestly one of the worst fast food burgers I’ve had in recent memory. I still love Jack, even enough to follow him on twitter, but he really blew it this time.
Lisette R.
Place rating: 5 Hawthorne, CA
Jack in the Box is my temple. Jack is my personal savior. Last meal on Earth? Two tacos and some onion rings with a side of buttermilk ranch sauce. I don’t have a tattoo but if I ever decide to get one it’s going to be Jack’s adorable head. W.W.J.D. He’d have a dollar menu and some kick-ass food. That’s W.J.W.D.
Heidi H.
Place rating: 4 Los Angeles, CA
If you’ve read my reviews, you know my BFF Kelly lives in this neighborhood. This is Jack In The Box, plain and simple. I totally love Jack. This location is somewhat awkward only because it’s on the northwest corner of a LARGE, 2 major street intersection(Hawthorne & Marine). There is an alley way that goes north and south on the west side of the drive thru. Because of the layout, it can get congested from people turning in from Marine(from the south), from the alley(heading south, coming from the north) and from the parking lot(from the east). Other than that, there’s not much to say about this place except for there is a small dining room if you want to avoid the crunch at the drive thru and eat here. HINT: If you’re ordering the Sourdough Jack(and you should), add some lettuce. It’s free and you’ll totally thank me later. You’re welcome. PS Jack is open late. Come by here as you’re in the taxi coming home from The Schooner!