Swimming Pool Center

Lawrence, United States

2

Closed now

5 reviews

Contacts

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Telephone:
+1 978-682-6916
Website:
www.swimmingpoo40015891-439923.hibustudio.com
Address:
603 S Union St, Lawrence, MA, 01843
Nearby public transportation stops & stations:
930 ftBroadway and Mt. Vernon
940 ftMt Vernon and Broadway (Lawrence)
0.3 miPlaza 114
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Today

Today 9:00 am – 7:00 pm
Closed now
Local time (Lawrence) 4:38 AM Friday, November 29, 2024

Business hours

Monday 9:00 am – 5:00 pm
Tuesday 9:00 am – 7:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:00 am – 7:00 pm
Saturday 9:00 am – 4:00 pm
Sunday –

Description

Specialties

The Swimming Pool Center has been serving the Merrimack Valley and Southern New Hampshire since 1958. We specialize in custom In-​Ground and Above Ground Pools. We have vinyl and gunite pools to match any budget. We service and repair all of our clients and are happy to do any openings or closings. Are staff is experienced and have all come from the industry. We have all the supplies and chemicals to keep your pools clean and safe. Our Hot Tub collection is portable, durable and affordable. Stop by any of our 2 convenient show rooms in Lawrence on RT 28 on the Andover line and our newest location in Hampstead NH on Rt. 111.

History

Established in 1954.

The Swimming Pool Center was established in 1954. It was located at 670 Union St in Lawrence MA for 58 years before moving to its new location at 603 Union st in Lawrence MA. The Swimming Pool Center opened a second location at 138 RT 111 in Hampstead NH in 2009 We are pleased to offer our customers an online store to shop at. www​.shop​.spcpool​.com We have and will continue to install, service, and renovate all types of swimming pools.

Meet the Manager

Jim M.

Manager

Jim started with the company in 2002 after getting out of the service. He started doing pools as a teenager for his families pool company in Illinois. Jim worked his way up from a Seasonal Tech to Lead Tech in less than 4 years and became the Service Manager in his 6th year. In 2014 Jim will take over as General Manager of the Lawrence location. Jim works hard at making sure that our customers are taken care of and have a wonderful experience at the Swimming Pool Center

Vicinity

Near this location:
100
ft
Shinshin Asian Grocery
60603 S Union St 01843
140
ft
Curves For Woman
605 S Union St
190
ft
B & M Office Installations
573 S Union St
260
ft
Dunkin’ Donuts
608 S Union St
260
ft
Thrifty Car Rental
608 S Union St
270
ft
Super Petroleum
610 S Union St

5 reviews of Swimming Pool Center

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Place rating: 1
Merrimac, MA
We called this place to service our pool heater which was intermittently shutting off. Two technicians came and determined it could be 1 of 2 things, and they would order the less expensive part to try. We were told that the $ 240 service fee wouldn’t be charged until they came back and fixed the unit. When we got our credit card statement we saw that hey ended up charging us both times. Then the first part didn’t fix the problem (we determined this immediately and I’m not sure why they didn’t) so had to call them again. They came back and replaced the entire control module for $ 330 without our authorization. We have now been charged a total of $ 983.61, and they are unwilling to negotiate any reduction in the charges, and just said ‘our service technicians should not have said they wouldn’t charge the $ 240 again for coming back’. At this point we could have bought a new heater. Very disappointed.
Place rating: 1
Lynn, MA
HORRIBLE!!! Still waiting for a phone call since April/​May??? Don’t expect one either — will just go somewhere else — will have to pay another $ 1,000 + but hopefully the new business will be reputable and keep my business till I move… :(
Place rating: 3
Chelmsford, MA
I recently had the Swimming Pool Center out to fix my heater. 2 guys showed up within 10 minutes of the scheduled appointment (Friday morning at 8:00). Both were courteous and careful. We went out to the heater and the lead person went through the heater to diagnose the problem. He clearly had a very good understanding of the heater operation. He took the time to explain how it worked and where all the sensors were. He found the circuit board was corroded and removed it, showing me the corrosion. They would have to order a new one and would return when it came it. I probably would have given this 4 stars but I thought the price was a little high for less than an hour of work ($ 150) and I don’t feel there’s a lot of follow up. It would have been nice if they called to say they ordered the part, when it’s scheduled to come in and when they can come back out. I called today (Thursday) and was told it’s suppose to come in today. if it does, then they’ll put me on the schedule for Monday. I feel as soon as they new the order shipped, they should have called me and asked if they could come out on Friday. Now I have another weekend of cold water, when it would only take them about half an hour to fix. The service itself is great though.
By the way, I don’t use them to open/​lose my pool. I use Admiral pools in Tyngboro MA. They’ve been great.
Place rating: 4
North Andover, MA
We have always had good service from the SPC. We go there for water testing and supplies, they open and close our inground pool every year, and do various maintenance, etc. They are always reasonable and courteous, but then again, so are we.
Place rating: 1
Haverhill, MA
WORST CUSTOMER SERVICE. Went here two weeks ago to see about having our pool heater repaired, The technician told us someone would call within 2 days to schedule a time, 5 days later no call. Called and spoke with the service department and they apologized and gave me a date 3 days away. Left work early for the appointment, no one showed. Called this morning at 9 am and was told by a rude nasty woman that I had the wrong date/​time and it was for today at 5, not yesterday. I then listened to my office messages and the technician left a message late yesterday evening on my work number, stating he was tied up and could not make the scheduled appointment. So I was correct it was yesterday. Anyway, I just called to confirm today’s 5 pm appointment and the exceptionally nasty woman told me he probably wouldn’t be out due to the rain. I asked why no one had the decency to call and advise me of this and she stated that the day wasn’t over, even though the weather is not changing and a tropical storm is in the predictions. No apologies for all of this, just absolute rudeness. These people do not appreciate good repeat customers. We have spent thousands of dollars here, had 2 pools installed in ten years and all the chemicals that go with it. We had planned on continuing purchasing our pool and jacuzzi chemicals here and buying a new pool cover here, along with, in all likelihood, a new heater, BUT NOT NOW… Called Matley Pool and they are happy for our business. I will never spend a dime here again.