Texas Office Machines, Inc

Steve sold us a «Gently used machine» which turned out to jam continually. He came out at least 5 times within the first six months. Eventually he offered to replace the copier if I paid the freight which was a very nice gesture. although this one was no better. In fact while setting it up it wouldn’t feed paper and he had to mess with it for 20 minutes.
Once he left we printed 3 or 4 pages before this one began jamming. At this point he no longer wanted to continue the contract and just pushed us to buy a new printer. We typically print less than thousand pages a month as we’re a small office. Truly disappointing.
I would be wary of his claims of selling gently used machines, they seem to be junk.

I have had a number of business interactions with Steve LP at Texas Office Machines this year and can not stress enough my lack of faith in the owner of this company. Numerous times I had scheduled to meet with him and he canceled, then he blamed me for the lack of information I apparently didn’t provide him because he couldn’t make the meeting. When I finally met with him he told me he wasn’t going to remember anything I said because he had a hockey game to go watch. Over the next couple months he repeatedly asked for information he had already been provided with and acted like it was my fault that he couldn’t remember any of the conversations we had. I’d steer clear and find someone that is responsible and can actually keep track of a business relationship instead of blaming everything on the other person.

We are a title company with a large high speed printer and have used this company to service our copier for two years and, after many bad experiences with other companies, finally feel like we have picked a winner. Texas Office Machines always shows up when promised, has always fixed the problem quickly, and lets us know when we need to work on things (and when we can leave off for now). I continue to be thrilled with their work and am grateful for a service provider who always comes through for us.

The Biggest SCAM artist. NO service. Sign a one year lease, this guy thinks it renews eternally! And ties up your staff harassing them. Won’t actually maintain the copier. Lies about its functions when he sells it to you. RUDE and NO service! Wouldn’t even give one star, but you have to!