Jim’s Big Tow Service

Made a very stressful situation 20x better than it could have been. My brakes failed and Norman came to my rescue via AAA. He was almost twenty minutes earlier than the ETA we were given and was very thoughtful and kind throughout the entire process. Could not have been easier, will definitely use again should the need arise (hopefully not!)

Great experience. Recommended shops and was it was a quick and relatively painless process.

My battery died at I-​70 Drive In. I thought I had pressed the start button one too many times and locked it up where the dealership has to unlock it. I called Mazda roadside assistance. Their dispatch service was supposed to send a tow truck out. An hour later I had not received a call or text. I called them back and the new dispatcher couldn’t get the tow company on the phone. She was working to find someone else. After 3 hours and it being 2 AM sitting at the drive in, I decided to call in my AAA membership. They dispatched Jim’s Tow and he was there in 20 minutes. He knew how to make my 2014 Mazda’s immobility thingy recognize the key and he gave me a jump start. Apparently that is all I needed. I will definitely use them again when needed.

Jim’s towing is awesome. We waited over 3 hours for another towing company to come out and they never did. After that AAA called Jim’s towing and they were there within 10 minutes. I would definitely recommend them. Thank you Jim’s towing for being fast and hassle free.

You did a good job.

You know this feeling. The click, the door shuts, your eyes enlarge and some choice words slip out. Keys inside and there is glass and metal between you and them. Oh yes, add Christmas day and cold weather to my mistake! I called Jim’s Tow and things turned around quickly. Jim’s son arrived in far less time than I was expecting. He rang the doorbell with a big smile and a clipboard. Done, Door was open. I didn’t even know he was there! The charge was reasonable and my insurance reimbursed me. Jim’s deserves 10 Stars!
This company is proof that honesty, knowledge, skill, quality equipment, with clean trucks and clean cut employees creates a very successful business.

If you’re having a bad car day, do call Jim’s Tow Service. The crew is friendly, fast and professional. They took my car to the wrong Acura dealership after I confirmed an incorrect address. They then delivered it to the correct location and didn’t charge me for the extra miles! How awesome is that considering it was my mistake? The rate is $ 50 dollars to hook up the car plus $ 3 dollars for every mile they tow it. My total cost was $ 86. It’s very reasonable.

So let’s say you’re cruisin’ down the highway, blasting «Bad Romance» and putting on a personal karaōke show for others zooming around you. Then you realize something is not quite right, as your car is making increasingly louder clickity-​clackity sounds and starting to sputter. You pull off the highway onto Southwest Boulevard and realize your car is shutting down, your engine is failing and — most fun part! — your brakes DON’T WORK. So you careen onto the sidewalk as your car dies and you can’t stop it, where it’s now stranded in front of some creepy custom car store with airbrushed lettering on the frosted windows.
That was my Thursday afternoon. Good times.
I called the Firestone I usually go to (
) (Man I have great car luck) and asked them the number to a tow service, any tow service, please god get me a tow truck.
Enter Jim’s Tow Service. The guy gave me a call to find out where exactly on the Blvd. I was stranded. He got there quickly and maneuvered his big truck to get mine off the street/​sidewalk. I rode in the truck’s front cab with him, which was very clean and nice. He was a super friendly guy and actually made me not hate life for a little bit. He even offered some inside info to the mechanics at Firestone about how my car parts looked when he was putting it onto the truck.
So. No I’m not happy I had to deal with this. But the crew with Jim’s Tow is definitely efficient, professional and pleasant.
Now. Who wants to buy mama some new wheels?