Great Clips

I will never go back to this salon again, it was the most unprofessional place I have ever been in. They make fun of their customers, eat food around where they cut hair, and when I called the owner to complain about the rude comment they made about my daughter who was pregnant (the comment was «is she fat or pregnant) was made fun of for being pregnant and the woman cutting our hair had to apologize for the unprofessional behavior of her coworker who had family bringing food in and hanging around in her booth, not even paying attention to customers coming in. We will never go back again.

Great haircuts and love the app. Stylists take time making certain the customer is happy.

Been 3 times and my wife says my hair is butchered. I don’t really care much but it should be decent.

I’ve been around the block with hair stylists/​barbers. They seem to come and go like passing ships in the night. Since my hair grows fast and I keep it short, I have to get it cut often so I like to see one person instead of having to tryout different people and hope for the best.
I was told about this place a while back and finally decided to try it. I saw the online check-​in feature and used that to test it out. The wait time said 10 – 12 minutes which was fine as I was at least that amount of drive time from the building.
It’s positioned next to GameStop and in front of Best Buy. The interior is very bright, clean, and modern, yet it’s not overly decorated/​furnished. The overall motif is in between a traditional salon and a barbershop.
I went to the front desk and saw on the monitor that my name was already on the wait list. There was one lady ahead of me.
I presume it was the owner who checked me in and profusely apologized that the check-​in system was having issues and the wait time was actually longer than it said. I didn’t mind at all. I’m used to waiting at non-​appointment places like this.
They ask/​confirm your name and phone number which is used to create a profile. Your stylist will put notes on it so when you go in again, the next person knows exactly what to do. However, they also ask for your address, which I don’t like. It’s purely for marketing and probably junk mail. Giving any personal info is optional.
In about 15 minutes or so, I was tended to by Tania. She was very pleasant and personable which is a huge plus in this line of work.
My haircut is simple, but even simple cuts can come out wrong. Tania did a wonderful job on the nape of my neck and around my ears; the places a lot of barbers/​stylists tend to gloss over.
While Tania worked, I noticed the rather steady «ebb and flow» of the place. People came in, put themselves on the list and either waited or left to run a quick errand before coming back.

After my haircut was done, I paid the standard price of $ 14 (most places charge around this price) and was asked if I needed any styling products. Clearly an upsell attempt, but given the place is a salon/​barbershop hybrid based on a quick «in and out» model, I’m not really sure if upselling hair care products is something customers would be attuned to; especially men who usually have little need for pricey hair products.
The services Great Clips offers are pretty basic, like a barbershop, but the prices are very reasonable, unlike a full salon. If you’re a woman and need more «in depth» services like coloring you won’t find that here.
Overall, I liked Great Clips and Tania’s expertise. The hours are great too (weekends they are open) so I’ll most likely return to Great Clips in the future.

I really like going here because they do a good and consistent job. Two reasons that are always a bonus is the online check in and the fact that they keep the type of haircut you had last in the computer to make it easy and no fuss.

I really love this place for my entire family. It is hard with today’s busy life to make appointments sometimes and the convenience of just walking in with your 3 kids and having them all done at the same time it amazing! And I like how they take notes on the cut they are getting for reference for the next time! All great employees, super nice and the owners are great also. We have visited both their locations Leominster and Westford and have not been disappointed at either! Definitely our go to place for family haircuts!

Good place to drop in for kids’ haircuts and/​or buzz cuts. They will honor expired coupons, which I really appreciate because I have a lot of kids and costs add up quickly. Staff is more professional than similar places in town.

Great inexpensive place for a haircut! My boyfriend and I got the groupon deal ($ 7 haircut) and are really glad we gave this place a try! Lauren (for me) and Alyssa (for my boyfriend) were awesome! They did an amazing job on both of us. We also got deals for our next visit on our receipt! We just might have to come back one more time before we leave for oregon ;)

1– PARENTS if you have more than 1 child having their haircut NEVER let them get the cut done at the same time if you can’t supervise both kids haircuts. After I explained to my daughter’s hairdresser I wanted her hair and bangs trimmed, the other hairdresser said she was ready for my son… I should have NEVER let someone cut my child’s hair with me not watching.
2– I brought my daughter and son (4 and 2) in for haircuts a week before my sister’s wedding. I left in tears after my daughter’s bangs were cut so short that they’re closer to her hairline than her eyebrows (and she’s the flower girl in the wedding). To make matters worse not only did the hair dresser cut her bangs WAY too short (it was only supposed to be a trim and she had more than 2 inches cut off her bangs) but she has curly hair which means its only going to look shorter as her hair curls (I ran home to straighten it to find it was already as straight as it could get AND THEY WEREN“T even cut STRAIGHT! — and I can’t even it out b/​c I need every millimeter of hair to try and pin it back for the wedding).
I’d say I’d be happy that my daughter is so young she wouldn’t remember this haircut but since it’ll be captured for posterity in wedding photos she’ll it anyway:(

I’ve experienced far better. Barber shop alternative? Absolutely. But if you have more than an inch or two of hair on your head, spring for an actual salon.
I’ve been growing my hair out in preparation for donating it and this was to be my last «simple» trim before I grow out my last couple inches. Well, simple is an understatement. The gentleman trimmed about a ½ inch around the bottom layer; not well I might add, I had to snip a couple of strays when I got home. No layers, and only trimmed ONE SIDE of my bangs. There is no possible way if you look at my hair you can’t tell where the bangs are.
No shampoo/​conditioner, just soaked my head with water which made it a tangled, frizzy nightmare. Most disinterested and inattentive service done to my hair since I was a kid which are the only customers to whom I would recommend this place.
You get what you pay for. End of story.