Top Notch Heating Air Conditioning & Refrigeration

After buying a whole new heat pump and air handler for our beach place in Rehoboth Beach, DE last year, our air conditioning issues were resolved. The latest arctic blast, though, seemed to be an issue. Last night we noticed that while heat was coming out of the vents, the air was not blowing very forcefully to heat the house. We were up late and noticed it seemed to be getting colder. I pulled the paperwork for Top Notch, LLC and at 2am planned to leave a message so that someone would, hopefully, call me back today. I was shocked to get a real person at an answering service who said someone would call me back right away. A call was returned immediately by Brian and he just left our house today after fixing the problem. It was a simple setting that needed to be adjusted. No charge — everything’s under warranty.
In this age where so many businesses are trying to limit human contact wherever possible, this business has figured out that the highest level of customer service includes immediate, direct communication and then actually following through on their promises. I give Top Notch my highest recommendation. You won’t be sorry.