Ulta Cosmetics

Occasionally, I shop for hair products and cosmetics when needed. Love the rewards and coupons, and birthday gift freebie. But today I took advantage of the haircut sale. The salon is bright and clean, the staff very friendly. Nicole, the salon manager, cut my hair. She’s fast and fabulous. A perfect haircut, and for that reason this is a five-​star review.

I hate that I have to write such a negative comment, but I have no choice! I have worked retail for years and know it is not the easiest job, but some things are just big time no-​nos! I entered the store and saw several employees standing around. I was not greeted by anyone. I moved on to get my merchandise (good thing I didn’t need any help) and proceeded to stand in line at the cash register. There was one cashier while the other employees continued to stand around-​one of which was in her cell phone! Needless to say, I put my purchases back and bolted. Yikes!

I am a big fan of this store for stocking studies for my daughter during the holiday season! Ulta has just about anything you would need for your cosmetic needs or hair needs! They have a salon in the back and they do hair and waxings. They have a few shelf’s isn’t the back that have random sale items on! They have a great selection on headbands and hair accessories and stylish hats and ear warmers. Tons of nail polish so you should def be able to find your color! They also have men’s cologne and perfumes, and a pretty large selection! Lots of makeup choices! Really the place to hit for anything girly or to keep yourself together!

Possibly the worst experience ever. I called the salon because I accidentally booked an appointment for a haircut on the wrong day when I called the salon the Kat said she would move my appointment to the appropriate date and time. When I went in for my appointment they said I did not have an appointment and that Pam wasn’t even working that day. They «squeezed me in» with Hanna, she turned the chair to face the wall (away from the mirror) and kept leaving to go speak with other stylists. When she finally finished my trim she blew my hair dry and sent me on my way when I styled it the next day I realized that one side was a quarter of an inch shorter than the other side there are also random chunks cut out on the bottom. I will never ever go there again

Went to get a nose/​ear trimmer. Thought I was going to have trouble since it was mainly a store for women. They had a clearly marked men’s section and I found exactly what I needed.

As the name implies, this place is all about Cosmetics and Beauty Supplies. They have the store arranged by Brands not by item type. This is kinda helpful when i go in with my big long lists of stuff to buy for people, but annoying when i don’t know what specific brand I am looking to buy. The only thing I shop here for myself is the hair products in the mens section. It is a 4 foot section and easy to see it all.
This location is by far the best in Lexington. It is located beside Best Buy/​Toys R Us near Fayette mall, but worth fighting the traffic to get the better customer service. The workers here are nice and don’t mind helping out the sad man holding a list of stuff to buy.
I also suggest getting the Smooch Card aka their rewards card. The money and bonus points add up fast for more free stuff. They also email you $ 3.50 off and 20% off coupons alot. Even if you don’t tell them at check out that you have a discount or some coupon, they ring it up for you. So nice.
I wish these workers would take over the Hamburg location.

This location is my favorite of the two local Ulta locations. The only thing that I don’t like about the location is that it’s off of Nicholasville Road and extremely close to the mall, so you’re pretty much going to hit the mall traffic if you go here.
If you sign up for their free frequent customer program (I can’t remember the name on it) they’ll mail you coupons, at least once a month. Sometimes the coupons are $ 3.50 off of any purchase $ 10 or more and sometimes they send 20% off coupons.
The employees at this location are always more helpful and friendlier than the ones other at the other location. Several times I forgotten my coupon and they always go ahead and give me the savings when I mention it. You can also ask for samples and they’ll give them to you at check out.
Ulta is similar to Sephora, but they sell more hair care products, straighteners, blow dryers, and more. They also have a salon. My daughter got her hair cut there once and she was happy with the results. I was a bit surprised that the price was so much for just a trim though.
They also carry a lot of everyday, not so top end brands, like Covergirl, Revlon, etc. They also have the name brand cosmetics too… Clinque, Bare Minerals, Estee Lauder, and a lot more. Most of the higher end name brands aren’t included in the coupon offers though, so check the fine print before you count on it.

I feel like their prices change often but I do love the variety! Monday — Wednesday they have a deal in the salon for discounted colors and cuts!

I woke up and wanted a red lipstick, and I had a $ 3.50 off coupon to use. It always happens that when I’m on a mission and want to buy something I have to search for someone to help me. Once I found someone who could help, I quickly found the perfect shade of red I wanted. I also got a new mascara while I was there that I knew I wouldn’t be able to use the coupon on because of the brand.
I get up to the counter and, unfortunately, I couldn’t use the coupon for the lipstick due to some kind of limitations. That was sucky and the reason I gave it 3 stars instead of 4.

I had been going to the salon here for about 2 years before I moved from Lexington. I usually got my hair cut by Ben, who was always friendly and attentive to detail. If he wasn’t available, Nicole also did a great job. Ben also listened to what I wanted, without attempting to put an unwanted «spin» on things. This is a big plus for people who get annoyed when stylists don’t follow instructions. Another great thing about Ben was that he had an extensive knowledge of hair products, which is particularly helpful for me since my hair will not behave without them.
I have never used the salon’s coloring or chemical services, so I cannot speak for it in that respect, but the haircuts here are solid.
If you want to see a particular stylist, you will likely have to make an appointment in advance. For Ben or Nicole, try to allow for a week in advance to get an available time.