Very hard to get thru on a call, not the best place I’ve tried to call for sure LOLNICE ppl, just very busy & sometimes they don’t give u the time needed for u to understand what to do on certain things, they may be open at closing time, or they may be closed 10 mins b4. All in all, it’s a place to send out mail, it’s just a job to them, I was married to a post master & they do what u need &NEXT !!!