The Cellular Connection – Verizon Wireless Premium Retailer

Libertyville, United States

4.4

Open now

7 reviews

Accepts Credit Cards

Contacts

QR code, vCard

Telephone:
+1 847-984-2530
Website:
Www.verizonwireless.com
Address:
127 N Milwaukee Ave, Libertyville, IL, 60048
Nearby public transportation stops & stations:
0.5 miLibertyville
0.5 miMetra Station
2.6 miMundelein
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Bussiness info

Accepts Credit Cards
Yes
Parking
Private Lot
Bike Parking
Yes
Wheelchair Accessible
Yes

Today

Today 10:00 am – 8:00 pm
Open now
Local time (Libertyville) 5:56 PM Thursday, June 12, 2025

Business hours

Monday 10:00 am – 8:00 pm
Tuesday 10:00 am – 8:00 pm
Wednesday 10:00 am – 8:00 pm
Thursday 10:00 am – 8:00 pm
Friday 10:00 am – 8:00 pm
Saturday 10:00 am – 8:00 pm
Sunday 10:00 am – 6:00 pm

Description

Specialties

Visit the Verizon Wireless store in Libertyville for the latest cell phones, plans, iPhones, DROID phones, and cell phone accessories. Verizon Wireless has the nation’s largest 4G LTE network. Explore cell phones, prepaid cell phones and cell phone plans to learn how Verizon can help keep you in touch with work, family and friends. With an enormous selection of the hottest phones and devices, Verizon Wireless in Libertyville has something for you and everyone in your family. Whether you’re looking for deals on phones for grandparents and teens or trying to upgrade your own phone to the latest smartphone, Verizon has plenty of options. And with Verizon’s Share Everything Plan, you’ll get unlimited talk and text and enough shared data to power up to 10 devices — so it’s perfect for you and your family. From Droid phones to iPhones and iPads, Verizon can offer you the smartphones and tablets that you need to stay connected on the go.

History

Established in 2011.

Verizon Wireless operates the nation’s largest 4G LTE network and largest, most reliable 3G network.

Headquartered in Basking Ridge, N.J., Verizon Wireless is a joint venture of Verizon Communications (NYSE, NASDAQ: VZ) and Vodafone (NASDAQ and LSE: VOD). A leader in wireless voice and data services, the company:

Owns and operates the nation’s largest 4G LTE network. Launched in December 2010, the Verizon Wireless 4G LTE network is available to more than 230 million people — nearly 75% of the population — in 337 markets across the U.S. By the end of 2012 the company’s 4G LTE network is expected to cover more than 260 million people in 400 markets across the country.

Built the nation’s first wide-​area wireless broadband network

Delivered the nation’s first wireless consumer 3G multimedia service

Offers global voice and data services in more than 200 destinations around the world.

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7 reviews of The Cellular Connection – Verizon Wireless Premium Retailer

No registration required
Place rating: 5
Bozeman, MT
Best Verizon experience I have ever had thanks to Taylor. We had to pull two lines from two different account which turned out to be tricky but Taylor made the process smooth and easy. Taylor was friendly and very helpful when it came to explaining deals and prices. Even though it took a while it didn’t even seem that long and he did his best to get us out at a reasonable time. I would give him more stars if I could and shout out to the other guy working too. They were both so nice and even laughed at my father in laws corny jokes.
Place rating: 5
Chicago, IL
Unbelievable customer service.
I came in with a cracked iPhone screen looking to buy a screen protector. The guy behind the counter told me that it would be best to just use Scotch tape, then he actually brought out some packing tape, applied it to the screen, carefully smoothed out the bubbles, and took a razor to the edges so they weren’t hanging off. He did all of this knowing that it wouldn’t result in any sort of sale.
To top it all off, he actually came and opened the door for me as I left. (I saw another employee do this for another customer, as well, so it must be standard practice.)
It was an unexpectedly great experience. I would definitely recommend them.
Place rating: 5
Chicago, IL
I enjoyed my time at this store.
Yup, you read that right. I actually ENJOYED changing my cell phone service. Why?
Not only were the guys friendly and helpful, they joked around and genuinely seemed to love working there! On a boring Tuesday night when I’ve got nothing else to do, I could actually hang out in this store and have a good time.
Scott and Taylor are great. They might even hold the door for you as you walk your bike out. See? Chivalry isn’t dead.
Place rating: 5
Chicago, IL
These guys go above and beyond for their customers and it shows, believe me I spent near two hours with them this afternoon! Had an issue that couldn’t be resolved near as simply as most and throughout it all Josh was very courteous and professional. Thanks man, good luck on your Stage 2– Stage 3 upgrades!
Place rating: 1
Libertyville, IL
Just walked out of the Verizon Store in Libertyville. I preordered an iPhone 6 on Oct 5 over the phone bc I was told their backorder was out 1 week vs the corporate store being Oct 31st. The rep took all of my acct info and placed the preorder online. He told me to wait for an email and that 2 days later they would contact me that the phone was in. The phone was backordered and when I went in to pick it up and trade in my old phone I was told that the promotion for trade ins was over. NEVER was I informed when I placed the PREORDER on OCT 5th…10 days prior to the deadline that I had to fill out a special submission form to qualify.
No apologies… Only sorry ma’am we can’t do anything about it… we tell all of our customers… it’s your fault…
And now my trade in is worth $ 100 less and I miss out… don’t you think I would have filled out an online form to save $ 100 if I had known sir???
Moral of the story I would never trust this store and question their ethics.
Place rating: 5
Buffalo Grove, IL
Seriously, 1 review so far.
I despise dealing with Verizon but sometimes I feel they are the best service option based on our family needs. I have had problem after problem with the company stores and even another premium retailer (now shut down). I have worked with senior corporate staff on dealing with these problems. So, why 5 stars? Cause, the people at this store cut through all the BS. They are my family’s personal shoppers. I trust these people like my own family or best friends. They are not going to sell you something you do not need. Just make sure you tell them as much about your personal requirements and they will guide you in the best direction for your needs and your budget.
Place rating: 5
Libertyville, IL
Generally — I’ve always hated going to the cell phone store. Until I became a customer of the Cellular Connection. These guys are great! Awesome service!