Firestone Tire & Service Centers

I have been using this company, off and on, for a while to change oil and other small things because the location is convenient to my work. There is always something that needs to be replaced. This time I took my 2003 Impala in for repairs because it was running rough. Ended up replacing the catalytic converter, sensors, plugs, wiring, and a fuel pressure regulator. A month later it was back in again for the same problem, but this time they claimed it was the rocker arm and a spring in one of the cylinders. At first they thought they could fix it, but then claimed they would have to replace the cylinder head and other parts. Ended up costing $ 250 just to tell me that I needed to spend another $ 2K. Time to look someplace else.

Honestly, I dont know why I’ve kept going to these people, perhaps I have some sort of Stockholm syndrome type issues.
I bought a set of tires from them approximately 30,000 miles ago. I have now been informed the tires are ruined and need replacing. Under my tire warranty I was offered a 30% pro-​rate on a new set of tires. This was only after pointing out that I had nearly 60% of my tread life remaining. In terms of mileage I still have 40% of the life remaining. After being offered 30% I told them that I would not do business with them for that kind of discount.
It may seem unreasonable to refuse that kind of discount, but I have documentation (other ASE certified mechanics) that they have lied to both myself, and my mother about the serverity of the problems with our car. I was told my brake drums were on the verge of total failure. A mechanic told me there were no problems with my drums. My mother’s Subaru ‘needed’ $ 3000 in work but Subaru of Lincoln (great people) said it needed a minor gasket that needed fixed (closer to $ 300).
Never. Ever. Use them. There are any number of Tire Shops in town that do no do this kind of stuff. Look at all the terrible reviews you see just by Google-​ing them!