Husker Lock & Key

I have been impressed with the customer service to date. I got acquainted with this small, friendly, shop because we lost one of the keys to our car. The keys has multiple buttons. I got estimates from the dealer and at the recommendation of a hardware store employee tried Husker Lock and Key (HLK). They ordered me a key and cut it but to get it programmed we all learned that I had to get a code from the dealer. The dealer told me the code is not the owners’ property (that is another issue) and charged me for the code. HLK reimbursed me for the charge from the dealer since they had not known that was an expense I would incur. We are still getting everything finalized but it is likely I will improve their rating when everything is done. I already know I trust them enough to go back for other lock and key issues.

I’ve been in here a couple times in the last year and been very impressed with their service.
It’s a small little shop just off Cotner and both times I’ve been in there, the owner’s been at the front desk chatting up the customers.
I’ve only been in to have spare keys made but both times the customer service has been great. I’m always quickly greeted and even if there are other people there, they’ll grab my key and start replicating it. They also have a good selection of decorative keys, which is always fun!
As mentioned previously, they are very friendly and ask you all about how you are and what you do. The first time I was here the owner noticed my SUV had California plates and asked if I was new to the area and gave me the spare key at no charge. I came in the other day to have five keys duplicated and it was very affordable, around six or seven bucks.
Definitely stop in and check them out! You’ll at the very least appreciate what the friendly smile and jovial conversation adds to your day!