Fuller & Son Hardware

Several things to like here, but the service is declining. I like the request from staff asking if assistance is needed the minute you walk in the door. I also like the fresh popcorn always offered. The store selection is good. However, my last two visits clearly indicate a problem in the service department. On each occasion i requested that keys be made, and each time such request was met with an audible sigh. If the making of keys is a pain, then i do not know why they offer the service. Worse yet, i went in just before the recent spate of bad weather looking for rock salt for my moms driveway and steps. I asked them if they had rock salt and a man named Jules told me they did not have rock salt but they had a similar man made product in two sizes. I asked him how much it was and he told me they had signs all over the store. Jules, fyi, i did not ask if you all had signs in the store, or how many you had. I just wanted something to melt ice for my moms driveway and i wanted to know how much it was. I ended up buying two bags but have since switched my business to ace hardware on cantrell in river dale. this store has a much broader selection and the employees there do not make smart little comments.