King Soopers

Sad sad sad. I can’t blame the crabby customers on King Soopers but their staff today did less than amaze. Most days I check myself out here because I like to bag like things together to make it easier to unload at home. Today I had a lot of fruit and veggies and actually ended up with more than I’d come in for so after a long week I was looking forward to someone else taking things out of my cart to bag them.
For starters it was shift change apparently. The lady leaving was less than pleasant and didn’t even bother to look up to say it’d be a moment while she signed off and the young guy behind her signed on. The guy was nice enough and said hello and asked if I’d found everything ok. He started running my groceries and it wasn’t more than a minute that my stuff starting smashing.
The bagger on the lane next to us had completed the order she was on looked at mine and walked away. It was then that I decided I’d better start bagging before everything fell off the lane. Still thought someone would come up and take over as several kids were wandering around. But no.
Then as I finished carting my own groceries the cashier who up to this point I had thought decent pushed my cart I’d used for shopping over to me with my waters and soda underneath. No offer to transfer it to the new cart, no offer of help out. He just pushed the old cart up to the new and turned around to help the next lady. Did they forget to teach them basic customer service here?
I was so in shock of what had transpired it took me a second but I did stop the cashier by self service to see if there was a manger nearby. No she said.
I told her to let one know if they ever come by that this was the worst service I’ve ever had at any grocery store and most assuredly the worst at this location. Done shopping here. It may be closer to home but I’ll drive the extra miles to have Safeway treat me right.
You can build a brand new store but when you can’t train your staff to treat the customer right, watch the place fail.

Every time I’m in here, I have a problem with being charged incorrectly. I’m not talking a dollar or two– I mean I have had $ 28 extra dollars on my receipt! I have started checking my receipt before leaving the store because this is such a common occurrence.
When I was there this week, the cashier crumbled up my receipt and threw it away without asking me if I wanted it or not. I realized this and went back to get it. She fished a crumpled receipt out of the trash. Sure enough, I had been charged $ 5 more than I should have been. I stood in the customer service line with my two little ones and waited while a produce manager checked the tags on the items I had been mischarged on. I could see one from where I was standing, and she told me it was because they changed the display. Great– if you change the display, you also have to change the price. Then the person at the CS counter still shorted me a dollar, but I caught that too. I know that Safeway is more expensive, but I’m tempted to start doing all of my shopping there just because they are not so often wrong with prices!
Additionally, I can’t stand how there are ALWAYS abandoned boxes in the produce section. It’s like playing a game of Pacman trying to navigate around them.

The Store Manager and District Manager cleaned up a messy situation with professionalism.
I appreciate businesses who correct issues rather than spread blame.
I recommend this King Soopers.

This place never seems to amaze! How this is still in business I’ll never know? If I ran my restaurant like they run listing supers I would’ve been shutdown months ago! I wish I could figure out how to post the photos?! You would want to throw up!

This used to be a great grocer but after the tax payer paid for rebuild the store staff has changed and so has the service. I would recommend using the store on federal or mineral. As always kings usually has the best products and prices I have found.

I frequent this King Soopers as it is the closest grocery store to my house. I work full time so I often do my grocery shopping in the evening. I am noticing a pattern that they do not have enough cashiers staffed. Last night I had a full (almost overflowing) grocery cart and went to check out before 10 pm. I had to ring myself with over $ 300 in groceries with no assistance what so ever. Great new store too bad you don’t have the money to staff it correctly.

I really missed this place during the rebuild. Well stocked. Most of the staff is very friendly. And Michelle in the pharmacy is extremely helpful and friendly.

This store has been completely torn down and rebuilt, so I guess it’s time for another review! I am not a King Soopers fan in general (the name is stupid, for one, and there are generally lots of little shopping irritations in all of their stores), but I feel like this one is really able to compete with the swanky Safeway at Broadway and Mineral.
Overall I think this new King Soopers may be the largest grocery store I’ve ever been in. They have all the specialty counters such as sushi, cheese, deli, bakery, natural foods, ready-​to-​go lunches etc. Their selection in every category is huge, with a very wide variety of choices for nearly every product. There is a bank and, more importantly, a Starbucks inside the store (yay!).
Sadly the staff are just typical grocery store staff. Not particularly exceptional, and usually slow to check out. They do, however, do a great job of keeping the store clean and well-​stocked, so that’s something!
Overall, we still prefer to go to the Safeway more often, but this King Soopers is a close second!

Unfortunately for me, this is the easiest grocery store for me to get to on my way home. It’s not the worst grocery store in the world, but it’s far from the best. The meat and produce sections are both hit-​and-​miss, although a relatively recent deep clean and remodel has made things a lot better. I can usually find what I’m looking for, but produce doesn’t seem to last quite as long as what I buy from other stores. The parking lot is always chaotic, although I can never figure out exactly why.
I was going to go with two stars, but King Sooper’s low prices and gas rewards brought them back up to three.

I always shop here. The staff is excellent, store is clean, well stocked, and always has advertised stuff well marked and in stock. I have never had any issue with coupons, and they often have great flowers for 4 or 5 bucks if you look.
Big produce section, clean restrooms, and there’s froyo, nails, and starbucks in the same parking lot.
The pharmacy is slow but accurate, and I wish they carried noosa yogurt and fresh mint.

This in my head is «My Kings» I’m here almost every night near 10:30 to pick up day old bread to feed to the birds near the park and to pick up some dinner and fruit for breakfast the next day. The staff and I all know one another and I’ve even become friends with the nicest security guard ever. [he hands out stickers to children which makes him great].
This store is always clean and the fresh produce section takes up ¹⁄₃ of the store. Which is wonderful to me. They keep everything well stocked and the staff is always willing to help you out. They’ve got just about everything you need from meat, bread, milk, a good selection of health/​organic foods, and even a gas station attached.
However they’re not the biggest store and because of this some «specialty» items such as izzies and vegan soups are hard/​not avaliable here. But that’s alright by me. They maybe small but the do have a lot to offer and the 0% food tax is also great. They also have some pretty low prices when you compare them to the other kings down the street. A plus in my book.