Interstate Storage

I’ve been a customer of Interstate Storage for a number of years. In all fairness I will say that their facility is kept clean and secure and I have no issue with that part of their business. Every Feb. 1^st, I pay for the entire year for a 10×10 storage unit. I prefer to just pay one bill instead of trying to make it in there each month in the hope that someone is in the office and not out on the property away from the office. I emptied my storage unit this weekend and went in there today to close out the rental with their office staff and being paid up through Jan. 31^st 2016, I was expecting a refund for the month of January. I get flatly told check your contract, you don’t get a refund, so while I could understand no refund for the remaining portion of December, I basically get told, thanks for the money for an extra 48 days you won’t be using the unit which they can rent out even during that time to someone else. I will need to look up the contract from years ago, if it is indeed in there, it should have been pointed out at the time of rental, I am sure if it is in the contract, it is buried in size 2 font somewhere. Needless to say, if you want to rent from these unethical and immoral people, pay month by month so you don’t get ripped off. I am actually leaning towards filing a small claims action against them, win or lose, purely on principle. Renter’s beware.

SUPER CLEAN!!! Great clean facility that I feel safe at along with my stuff in storage. You can store anything hear from household items to your 50 ft home on wheels… only reason I give Interstate storage 4 stars is because the hours of operation are a little thin. Highly recommend however! Oh and the people who run the place are really friendly as well!

This place is awesome! I highly recommend this pace. It is super close, affordable, and ran by really great people.
The owners, who live onsite, are down to earth, honest and super nice. This is secure gated facility that is very convenient if you have to run and grab or take something to storage. almost too convenient as i was using this place as my offsite closet.
I have felt very secure storing my belongings. I have had a 5×5 and a 10×10 storage space and both of them were part inside of a building so I didn’t have to worry about the weather or climate. They have spacious elevators and carts readily available to use also to help move your stuff into your space. they even have light timers you can switch on when you need a bit more light in your storage space. all in all this is a great place at a really good price which is pretty much amazing in my book.
Thanks interstate storage you’re amazing and keep up the great work!!!

Super friendly staff. I feel all my stuff is safe. And the price was spot on. It is always clean. Very happy we avoided the Ghetto Public Storage place down the street. Their price was almost exactly the same even.

Great facility; should’ve moved here sooner. This is a place that can store everything from small storage units to boats and RV’s. There’s a car/​RV wash area and they’ll let you wash your private autos too. Friendly staff, clean and modern facility, with easy access off 580. They also appear to have an elaborate security system which further supports the quality of this facility. I only hope they maintain their competitive prices.

I was planning on moving some things out of my storage unit today. I was surprised even after talking to the Manager that the elevators were broken. My unit is on the second floor. This meant that I could not move anything out of my unit unless I trucked it down a narrow stairwell. I asked the manager why, even after just talking to him that no one informed me that the elevator was broken. He said he was sorry and forgot! I wasted a whole day. When we first rented I was hesitant on renting on the upper floor but was drawn to the large elevator and carts available for moving items. I feel sorry for anyone who traveled far to move large items today and couldn’t. I wish someone would of let us know. The staff was less than helpful and seemed doubt founded that I was irritated. I wasted my day people! I asked if I could have ths day taken my bill or something. Another dumb look from the Manger still not knowing why I was upset.

Just as all the others have said, this is such a wonderful place. I never have to worry about my items in storage here. Staff is very sweet too.

Great place, great prices, wonderful management and extremely clean and well kept grounds. A+ in my book!

Just started renting a unit here and so far we love it. The owners were extremely nice, showed us around before we signed the lease. Easily one of the nicest and cleanest storage places I’ve ever been to.

My buddy has a unit here and I was helping him move his stuff. If I lived closer, this would be where I store my stuff too! The place was clean, large and the staff were super friendly and helpful. They seem to be a good place for large vehicle storage too as I saw a big car wash area and some doors that looked like the fit rv’s.