got a new tire after a blowout, adjustexd it ¾ tread left. paid only 75. for the tire, they added tax, balancing etc to my bill. ended up paying as much as a new tire. didn’t think about it for some months. went back and looked at the receipt and they added $ 30. road hazard without asking me! never going back
Breezy R.
Place rating: 5 Lockhart, TX
I always leave with a smile and a feeling of satisfaction after doing business with these guys. Mike and Gary?(i think that’s his name) are always kind, honest, knowledgeable and down right funny. I usually get my oil changed there and just recently got a whole new batch of tires. I have never had any issues. Except a minor one, my windshield wiper fluid was not working and had not spit fluid out since about 2 oil changes ago so i asked them to look into it. Just a hose disconnected:) fixed in a jiffy! I’ve asked them many a tedious question and always get a straight honest answer. Never once have they tried to sell me something I didn’t need. I commute 120 miles a day for work so they see quite a bit of me and I am pleased every time! My car seems happy too!
V S.
Place rating: 4 Austin, TX
I had some communication issues in the beginning, working with Mike– for a few mins they didn’t seem to know where my car was! Very SCARY! However, the issues were eventually resolved. I had to go back a couple times, but now I have new tires and I am a happy camper. Everyone at Expert Tire was nice and professional. Mike even apologized to me for the initial communication error, which I really appreciated. I recommend them but will say that you may have to call a few times to get the answers you need from their mechanics.
