Aamco Transmissions & Total Car Care

udate tranny still good had service check free thanks guys honest people good service loved it

If you ever lose faith in the goodness of others, come visit AAMCO! I am so totally grateful to these folks! So my car was overheating Saturday so I had it parked in the driveway waiting for Monday. I was for sure counting on a nightmare of difficulty and outrageous fees. Called right at 8:00 am and spoke with Pam. What a decent, respectful, helpful woman! She told me she can have the car towed to their place, give me a free estimate and if I decide to have the car fixed there the only thing they ask is to cover the tow fee of $ 35, totally reasonable! My car was picked up within 30 mins. She called and let me know the estimate and said she would try to have my car ready by 5. She couldn’t guarantee it would be ready but she said she would try. OMG!!! She called me at 4:50 and said it was ready!!! Wait! This is the most awesome part; I told her I couldn’t get a ride there to pick it up and she said, «don’t worry, we will bring it to you!» I am truly humbled. Way above and beyond customer service! Thanks AAMCO! You guys rock!!! I’ll be back soon for a time up!!’ Thank you so much!!!

Mind-​blowingly AWESOME service!!!
Reason being: Our Ford Escort had made an annoyingly disabling sound in the early A.M. of a lucrative workday. Inevitably, we called our tow-​truck service to send us help. The help (another positive Unilocal review reciever) had suggested that, given the circumstances we should reconsider our automotive repair shop choice (High-​costing Pepboys). After some online research and phone calls it was decided that Aamco was a better solution. With no real assurance to proper service we sent in the wounded money maker for repair. PROMPTLY– Aamco called us back assuring us that the vehicle had been recieved and would be diagnosed early the next work day (as it was recieved late in the day). AT NO CHARGE (which is a big deal because most shops charge atleast $ 90 just for a diagnostic) Aamco had sure enough, carefully assessed the damage 1^st thing in the morning and suggested that certain parts be replaced in order to get us back on the road. We agreed to the repairs suggested with the exception of a NEW BELT that may or may not have needed replacement. When the service was complete we arrive to collect our vehicle. The lovely lady in the office reported to us that «because the mechanic’s didn’t feel comfortable sending us off with a questionable BELT» they had decided to replace it for FREE! This was great news as was the original cost of the belt replacement would have been $ 50! We are EXTREMELY satisfied with the great service received at this location. It is officially HIGHLY RECOMMENDED!

Free check engine light reading whereas other places charge up to $ 100, really friendly, charged no labor for the fix, and only charged me $ 10 total for the part that they ordered.
Didn’t take advantage of a poor college student :)
The only thing that was frustrating was that it wasn’t on their priority list because they didn’t make money off of me at all so it took awhile for me to be able to bring it in. Then again, I didn’t have all that much time to drop my car off because I was working 8 – 4 everyday.
All in all, well worth it!

Should have wrote this months ago… but after seeing about two other Aamco shops in Sac on the news last night on unnecessary repairs…
They advertise that they’ll check your «check engine» light for free?
The first time I went in, the guy gladly took care of it for me and I got the reading as to why my light came on and cleared it. The reading supposedly was a simple fix. Only waited for a few minutes for him to get the code reader.
Went back in about a month later after having thought fixed the issue but light came back on.
This time around, «a lady» asked what kind of car I had and right away said they couldn’t check it for one of the mechanics had left THAT adapter for THAT Make in another customer’s car and couldn’t do it.
I asked for clarification to just that make and she said «Nope, can’t do any models for that make till they find the part»
Went to O’Reillys and Pepboys and found out my car is OBDII, same for all current cars 1996 and current. No special adapter required for my car
IDK, she has an E***** or R*** ISSUE there???
cause i was a gal… not white?/… not overweight… or wearing shorts??? or she just doesn’t like that make of car???
Went to Pepboys instead. They do it for free if you sign up for their rewards card. Got my reading there and some advice on what multiple things to do to resolve my problem.
Wonder what else they do there?
So glad that my problem was not major enough for them to ask me to have them take a look at my car.