Owner is threatening to keep a $ 200.00 security deposit on my Amex when my son stayed at the cottage with his girlfriend during the holidays. Be prepared to pick up after yourself IE. Wash off the deck if you track footprints on it from the surrounding lake. For that matter you need to clean the exterior mats that you wipe your shoes on before you enter the dwelling. the owner posts strict rules not only in one place but instead in the diferent rooms and even on the refrigerator. Before you leave you have to remove the linens and place them in a laundry bag? Bizarre when you pay the inkeeper for accomodations, but she expects you to do the work that a cleaning service should do. In this case she should credit the guests for helping her not having to do anything. Do not go here she will find a reason to hold your security deposit based on false accusations. She said we also damaged her exterior fire pit she took a photograph of split face concrete stacked block that had cracked and severed off. For this to happen someone would litterlally have to hit the concrete block with a sledge hammer and chisel the piece that broke off was a clean break. It never occured to her that there were freezing temperatures along with rain and if you fire up a gas fire pit the next day that perhaps the concrete block reacted to the temperature and moisture along with the gas heat that is generated. No instead she blames the guests. The best accusation was that we took the canoe out on the lake in the middle of the winter during a horrid rain and wind storm without paddles. Her evidence was the canoe had moved from its original position. If she is so paranoid about someone using the canoe maybe it should be locked up or at least attached to a solid concrete pier. Never occured to her that perhaps the wind and tides moved the vessel. Give her reason to keep your deposit she will do her damnest. Given the rules she posts everywhere in the cottage you are bound to break at least one or two. Better off staying at a Motel 6. Eagle View Lake House is sub-par. Best advice I have is if you book at this place use a credit card that will stand behind you and back you up when someone like Shelley comes up with these baseless accusations. Best advice I can give Shelley is treat guests as paying guests, not subordinates that you take advantage of based on unrealistic rules you post everywhere. I am traveled person and I have never come across anything like this before. She is insulting to say the least.