These guys are horrible. They’re close by the house, so I have tried them twice. Thinking the first time was a fluke. My car was in for something else, and they told me the radiator was leaking and wanted $ 350 to replace it. I have some mechanical experience so when I asked where was it leaking from(top, bottom, middle)? The guy says all over, that didn’t seem like a good answer to me. I decided against having them do it, and took it home to do it myself and actually took out the radiator and filled with water, came back and its not leaking at all. Worked fine for another 3 – 4 years till we sold the car. Another time a friend wanted to put on his summer wheels on and we stopped this place to do it quickly, because Discount Tire across the street had a long wait. They charged $ 35 bucks, and then when we left, suddenly the rear brakes were making noise. They were fine when we drove there. When we came back, he says its need to be cleaned and adjusted and he would have to charge us for it. I thought it was ridiculous that the car was perfectly fine when we came, how could it all of a sudden be causing a problem. He wanted $ 65 bucks to do an ‘adjustment’ and it was done within a matter of minutes. I wouldn’t be surprised if they screw up things on people cars so they can create work for themselves to fix it. I feel bad for the other people on here who gave positive reviews, they’re probably getting ripped off and don’t even know it. Go elsewhere.
Shannon S.
Place rating: 2 Hoffman Estates, IL
I have no issue with the labor part of the bill, but for well over $ 2k emissions and a tie rod end and alignment. I have a HUGE issue with the woman in the office and her prices of parts charged, 50% mark up over Napa retail costs on all the parts and few over the cost of dealer items. She also told my daughter that she pays more for parts then a walk in customer because she has extra warranties. 100% UNTRUE. Brian does good work. Sandy is the numbers juggler. Oh and the 10% off on their web site was never honored No piece of mind after this, couldn’t even make me feel good by getting taken LOL
Belinda B.
Place rating: 5 Schaumburg, IL
A mechanic shop you can trust! Brian(the owner) was highly recommended by a co-worker who described him as knowledgeable and fairly priced. Since then I’ve used their services several times on my older car. They are outstanding! They went out of their way to find me the best used part I could afford(the new part was offered and available, I chose to go with a used part.) I’ve met Brian and Sandy and their staff, they are reliable, experienced and caring. I’ll be giving them all my future car repair and maintenance business.
Kelly M.
Place rating: 5 Addison, IL
As honest as they come. I came in and said hello to the resident garage dog, then asked the people behind the counter about fixing my car’s headlights. I was quite concerned I had an electrical issue since both bulbs were out. I know nothing about cars and was already anxious about how much this was going to run me. I know so little about cars that they could have told me anything and charged me anything. Instead, they told me the bulbs were just out and I was out the door for $ 72. I love supporting a local, family business, especially when I know the people running it are ethical.
Janelle M.
Place rating: 5 Villa Park, IL
Came here today to get an alignment. I also needed wiper blades. I got everything done while I waited for a great price. Sandy(the owner) kept me informed as to what was going on with my car and the steps that were being taken to fix it. They gave me an estimate for some other services that I asked about. It was almost $ 400 less than another place. Also in the waiting room was the owners dog Molly. She was very sweet and added to my love for this place! Thank you for fixing my car!