Lombard Body & Fender

I can’t say enough about Dave and the Lombard Body & Fender team! They represent the very best of Lombard businesses. They have helped us out with great care on two separate occasions. The first was a small fender ding from my wife clipped our garage. The second time was recently when a local kid texting creamed our 9 month old Jeep Grand Cherokee parked in front of our house. Our Jeep was not totaled, but it needed a lot of body work and suspension work. I was sure the car would never drive the same or look the same, and they did an amazing job. The final product was good as new! Throughout the process they were very particular about every detail being put back the way it was. Dave and the team were always friendly, patient and willing to listen. I felt like I was treated like family. Highly recommend! A++++

I have been using Lombard Body & Fender for body work for over 30 years. With kids and grand kids, this has amounted to quite a few transactions. They have always done an excellent job and quoted a fair price. I cannot recommend highly enough.

I have to say, going into a situation where I had to get car work done, I was skeptical and nervous. I
I was absolutely blown away by how great the service was and how thoughtful the GM was in looking out for my expenses. the man found a way to save me some serious cash, and the actual job they did was incredible.
I even went farther out of my way to use them, and would do so again.
I highly recommend this shop to anyone. It’s a place where they genuinely care about there customers.

Had a minor ‘crimp’ in the back bumper (2011 BMW) — I was directed by my insurance adjuster to 5 shops in the area, he recommended LB &F, even though it was further then the other shops, he said they did better work.
I am very glad to have gone to them. After meeting and working with them, I was able to cancel the claim with the insurance company and for $ 100 more then the deductible they did the work and I didn’t have to make a claim. I was scheduled to return the car (lease) that week, they did the work in 1 day. I couldn’t believe how they could do this, you could never tell there was an issue. I was thinking about a whole claim on my insurance (have not had one before) — raised rates, etc…
This company was friendly throughout the whole process and professional.
My only embarrassing moment — when i picked up the car, they had completely cleaned and detailed the inside and outside of the car (there was no talk of that). I had left the car absolutely filthy (embarrassing) I would have ‘pre-​cleaned’ before had I known. That saved me from having to take the car in for that as well.
I would highly recommend anyone looking for body work talk to them.

Completely taken by surprise! Brought my car in on Monday and picked up at end of day Wednesday. Cannot even tell my car was even hit. Top notch service, taken care of like I was a long time costumer! I will recommend to everyone I know. Plus, I need somebody work on my PT Cruiser!

I have three kids that drive and between the 5 of us (hubby included), we’ve had some mild fender benders. We’ve used two different body shops, LB&F being one, in the past and they get my vote hands down over the other shop. This time a friend had backed into our BMW. It needed a new hood and two grills. It was essential to get a good paint match for the BMW black too. I brought our car to LB&F and was immediately greeted by Dave. He gave me an estimate within 5 minutes and a date that the work could be performed. I was BLOWN away by the quality of the repair. Not only did they fix the hood and grills but they also took care of a big scratch and dent on the side of the car caused by a closing gate. The car was clean and looked brand new.
I can’t say enough good things about Lombard Body and Fender. If you live in the western suburbs you should definitely take your car here. I have three other collision places that are closer to me than driving to Lombard but because of the outstanding service and repair we received, I will always take any future repairs to LB&F. Awesome experience!

My SUV recently sustained major hail damage from May’s big storm out in the western suburbs, and my insurance carrier estimated about $ 6000 worth of damage (funny that Unilocaler Janice had the same amount of hail damage 4 years ago!). I looked around for a body shop in the Lombard area, and quite frankly it was hard to find any information about a good body shop with reliable reviews. There is a Facebook group called «Anyone that ever lived in Lombard» and someone posted a question back in March asking for recos for a good body shop. The majority of folks posting recommended Lombard Body & Fender. Quite a few folks also picked DuPage Auto Body at Rt 53 and North, but after looking at the two shops’ website, I felt like giving Lombard B&F a try. I am very happy I did.
Awesome experience from start to finish. They were so quick to respond and they made everything so gosh darn easy for me. They handled everything with my insurance company, including getting me set up with a rental car. They even returned my rental car for me. Dave was very good about responding and keeping me notified, and he made the entire process seamless and effortless while being very professional and friendly the whole way through.
The work was amazing — they had to replace the roof and the hood of my car as well as the frames and they also did some paintless dent repairs, etc. My car looks pristine. They even went ahead and took care of some annoying dings and scratches on my car that weren’t related to the hail damage. And, on top of the immaculate job they did in repairing my car, they cleaned my car. The interior was dirty and the floor mats were muddy, but they cleaned that all day. I had dog prints all over the back and they cleaned that, too. Talk about top notch service all the way around — they really went above and beyond, and I was almost speechless. Took my car in on a Monday and got it back early Friday morning. AMAZING.
As a few other Unilocalers noted, this family-​owned body shop is all about over-​the-​top customer service and excellent quality work. I cannot rave enough about how great my experience was with Lombard Body & Fender. Honestly, I was nervous going to a body shop that I’ve never used, as you always hear about how some body shops either don’t do a great job or they give you a run around, but I felt like I was in great hands from the moment I spoke to them on the phone. Trustworthy, reliable, and takes pride in their work.
Thanks, Dave and Lombard Body & Fender! You’re my go-​to shop from now on.

Best price, car looks like new, very professional operation, very nice people. Of course, I hope I never see them again.

My experience here may have been extremely brief, but it was also extremely disappointing.
Car was involved in an accident on a Saturday night and towed here. In less than 48 hours, the tow and storage fees came to $ 300. I called Monday morning and asked if the car was driveable, was told they would check and call me back. Several hours later with no call back, I called again and was told yes, the car was driveable, and to come get it.
I got a ride there and paid the $ 300 — cash only. Although obviously I wasn’t happy at having to shell out that kind of money, I won’t hold that against them. Fees are fees and that’s life I suppose. But when I went to the car, I saw lines hanging down from underneath the bumper and wondered if that was safe. I trudged back to the office and asked the guy to take a look. He took a look and said, «Yeah, that’s not driveable, that looks like the gas line. You need to have it towed out of here.»
When I pointed out that I called first to determine exactly that — if I needed even MORE money for another tow or if I could limp it the 2 miles back to my house and I was told that it was driveable — his response was, «We’re a body shop, not a mechanic.»
Excuse me?
If you know enough to see that it’s the gas line hanging down, you know enough to give someone the correct answer the first time around.

The folks at Lombard Body & Fender are just out-​of –this world fantastic! Unfortunately we’ve had to bring both of our cars in at various points over the past several years. The work they do could not be better and the extra personal touches (from the extra mini-​can of touch up paint for the vehicle they give customers at vehicle pick-​up to the old goodie bags they used to give customers), these folks are all about outstanding customer service to the highest standard. We had to get both of our cars fixed one after the other following the storm on July 1. Both cars had at least one window blown out and other body damage from falling tree limbs. Both cars were in and out of the service center in less than 10 days (The 4^th of July holiday was part of that time.) They promised my car would be ready on a Tuesday. I called Tuesday morning to confirm and was told it just needed to be detailed, so it would definitely be ready by day’s end. About 4:30, Erin called to say that when they tried to put the last window in, they discovered the dealer had sent them the wrong size. As disappointed as I was, she had already re-​ordered and it would be ready early Wednesday. When my husband arrived home with it on Wednesday, not only was the body and window work impeccable, the interior and exterior had been perfectly detailed — it looked BRAND NEW!!! I was thrilled! When we went in to pick up my husband’s car a few days later, Dave continued to apologize for the delay with my car. So glad we’ve had the opportunity to work with such good folks — there aren’t too many this good left out there any more.

Lombard Body and Fender has been out go to place for the past 5 years! From the first time we went the folks there were helpful, courteous and so friendly! That our insurance covered all the damage to our car didn’t hurt either! Recently, we had to bring our car back to address the problem of hail damage (remember that lovely little storm last month???). Who would have thought that hail could do 6000.00 worth of damage to a car in 15 minutes. Well, the guys took my car and when I got it back (in less than a week) it looked brand new! I have got to say these guys are super professional and do an amazing job. Thanks for being so good!