Barnes & Noble Booksellers

It was good service, and fast too. The employees were helpful and I enjoyed hearing their input. Other than tomorrow the craziness of christmas time, I enjoyed it.

I am a pretty regular customer at B&N, especially the Lone Tree location. I choose to shop at B&N (instead of Amazon, where books are much cheaper) because I want to give my money and business to a real bookstore. I’ve been to a few different B&N stores throughout CO, also in Vegas and AZ over the summer. I must say one thing… the service here, SUCKS! Seriously it’s awful. I love their chain, (even though this particular location has a pretty terrible selection), but the service is just terrible… If possible, I would avoid this store in the future. I would return back only for convenience.

This store has changed so much over the years, but I still enjoy patronizing the café from time to time.
Their selection is somewhat limited, but they will happily order any book that you need. The last time I ordered a book, I received a notification of its arrival in my email.
Much of this store is devoted to their e-​readers as well as games, collectibles, and the like. They have a very large children’s section along with many educational materials.
The only complaint I have regarding the service at this location pertains to the time that I was recently sitting in their café, minding my own business, and an employee emphatically demanded several times whether the books I was reading were my own. I did not care to be accused of theft, and I was annoyed that the employee thought I might have ignored the very obvious sign outside the café stating that all materials should be purchased prior to entering the café.
Overall this store serves its purpose, but it does not stand out as particularly good or bad in any way.

This is a nice bookstore. Yes, it’s your typical Barnes & Noble chain, but you can always count on it to have a good selection of each genre and is always fun to browse through. My husband and I come just to grab some books and read/​skim them while enjoying a coffee. This Barnes & Noble has a nice big Starbucks attached (it’s separate — so you have to purchase of leave B&N merchandise before going in) but it does make it nice to get a coffee and wander the bookstore.
The one downside to this B&N is that a few months ago they rearranged a lot of the store to make room for games, Legos, movies, and a lot of non-​book related things … Kind of taking away from the whole enjoyment of a store just for books!

It’s one of the few places I can actually go and get a weekly planner for work however today it was crazy in there the line was so long and probably took like a 20 minute wait but definitely something for everyone even a coffee shop inside

Store is always clean and planned out well. I usually only visit to peruse the bargain book section. Employees, though few and far between, are able to direct me to the correct area when I need something specific.
To be honest, I am not sure how they remain in business with their bricks and mortar business plan.

Helped by no one nor acknowledged. No one even bothered to look my way. If I wasn’t an honest man, I would’ve walked out with a bunch of magazines and books. However, this is a Barnes & Noble. The store was clean at least and the magazine rack looked neatly organized. This might be the closest one to my home. I usually download my books but magazines, I love holding them when I read. I’ll give this place another go. People look friendly at least.

I received a duplicate book for my birthday and had to ask my Mother in Law to send the receipt since I already had a copy. By the time I received the receipt in the mail and took it to B & N, it was past the 14 day period… I’d never heard of the 14 day period! I had the actual receipt, I hadn’t even cracked the book open, but couldn’t even get a gift card to pick something out when I had more time! They said it was their policy, even with a receipt, to not accept any returns after the 14 day period. I won’t be shopping at B & N ever again! What ever happened to customer service!

Great selection of books! However, some things need help. We are having a baby and got some great books that we do not need. However, they will not allow us to return the books because we don’t have a receipt and they could not or would not look up the person who gave the books to us. Now, we are stuck flying home with books that we don’t need. Wait we have to pay for that too. Why can’t they look up the book and just give back a supposed discount rate? I mean they had a sticker on the back that said they were from Barnes and Noble so it’s not like they were purchased at Walmart or anything.

I came here on a mission for a book series specifically. Upon entry I immediately asked for help on where these books were and was directed accordingly. Once found, only hard back versions of all three in the series, I was wondering if paper back versions existed for a lesser cost. A nice young man pointed me in the right direction and indeed two out of three books came in paper back and saved ~$ 10. Woo Woo!
I was helped by three or more people and all were super friendly, knowledgeable and helpful. Barnes & Noble has an excellent variety of books for all ages along with the normal book accompaniments, including a Starbucks. Customer service is top notch and will keep me coming back as long as they continue to treat me so wonderful.

Where would I be without this Barnes & Noble?! I’d be missing out on my stress free moment that I love to take every once in while to treat myself to doing absolutely nothing except for find my new favorite book. Wondering around this store where there’s a plethora of information, puts a smile on my face and spring in my step. Most of the time I shop here on the weekdays, so I’m sure someone might have a different opinion about walking around this store on a weekend. But, for me, it’s a stress-​free gift.
They have a fairly good amount of seating near Starbucks, and it’s funny because you could be sitting next to a table full of mom’s planning their next trip to the zoo, or it could be someone that has their own «at home» business and is about to make a million dollar deal, or maybe someone is just cramming for their next big exam. Either way, it’s interesting and adds entertainment while you sip on your Starbucks reading your next favorite book or magazine.

Nice clean store. Well laid out and the items we were searching for were easy to find.
I could do without the massive Starbucks but that’s because I don’t care for coffee. M
This store has a decent selection of graphic novels which is what my daughter craves most these days.

Big store with a nice Starbucks. I don’t come here for books often, but I’m always able to find exactly what I need.

I want to love the last generation of bookstores, I really do. This Barnes and Noble makes it close to impossible. I will admit that this review reflects my experiences during peak Christmas Shopping Season.
That being said, if you work in retail IT IS YOUR JOB to be friendly and helpful no matter how busy you are, how stupid you think the question is, or how close it is to said holiday.
The staff at this B&N was outright rude when we asked where we would find an author saying, «He can be found in about four different places and I’m helping a lot of people in front of you.»
SOOO sorry I disturbed your very important mission, madam, I AM JUST TRYING TO GIVE YOU MONEY! What the what??? I’ll be shopping on-​line at amazon from now until eternity, thank you very much. I can live without the painful parking and rude natured sales force at this establishment. :-D

My go-​to bookstore when I’m looking for gifts. What I’ve enjoyed recently is the pick up in the store feature… I find it on line, ask the store to hold it for me and I collect it within a few days. It saves me time and gasoline… very happy with the on-​line feature.

They don’t seem to ever have the specialty books I want. I read the Alchemist by Paulo Cuelo and I wanted to get other titles by him. Next time, I will save the gas and shop online.

Glad to see that the B&N within striking distance of my office is such a good store. It’s huge. I think I’ve been in bookstores that could fit inside their Nook display.
Now, if they were just a little more generous with their coupons…

Big and airy for a bookstore. Parking can be a bear. Nothing to special about this location compared to other Barnes & Nobles.

Stopped in to buy a Search Engine Optimization book for our dental business because the other mall book store did not have a good selection. They had four different books on the subject and I bought two. It staff was very friendly and found a financial book that I have been looking for the past few weeks. Good selection of books and it looked like the wi-​fi was working well, I forgot my Ipod touch so I could not say for sure. Parking is always tight because of the stores close by but we were able to find a place to park. The store also has a Starbucks so you can drink and read before you buy.

Now THIS location. .. THIS location is the one I choose to go to, despite it being a few miles south of me, while the sub-​par B&N is directly across the street.
This location is HUGE. The Starbucks is INSIDE, though it is always particularly busy due to the high volume of the store. It doesn’t help that the waiting area isn’t sufficient for the large numbers of people usually waiting for their java, but I guess I should complain to Starbucks?
It doesn’t matter. I’ve only gotten Starbucks once, so it’s lame of me to complain. The BOOK store itself is huge, with a venti. .. er HUGE. .. selection of books. Why they bother selling DVDs and CDs at the store confuses me. Actually, I never even bother with that area so I’m not even sure there is one.
True, books are pricey these days, and most of the time I write down titles of books I find interesting and buy them from
, but I know that I can count on this location to have what I want, or to reveal something I didn’t know I wanted.
In fact, that planner I mentioned in my review of the other B&N? Yep — they had it here. I was actually taken by surprise, as I didn’t expect to find the same make and model — canvas exterior and all. The color choices were lame, but somehow I found that I’d overlooked the best color combination of all. When I asked the staff if they could check to see if there was a less worn version of the planner, they spent a good 5 minutes trying to help me. Sadly, the one in my hand was the last of that color combination.
I bought it anyway, but was disturbed by the older man in line ahead of me, who started talking to the cashier and didn’t stop when it was MY turn. It didn’t help that he referred to the women of a certain CO university as «sluts», while a small child stood behind us. I gave the cashier one of those looks, a.k.a. «OMG Girl I’ll get your manager» and loudly told her Thank You as I walked away. Fortunately the old perv caught my drift and told her Goodbye.
Hell, I hope he didn’t follow me home. Good thing I sleep with a can of mace.
(OK, not really, but I do have pepper spray!!!)